Receptie

Beoordelingen van Barcelo Budapest

4 out of 5
Barcelo Budapest
Király Street 16, Budapest

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 381 van 497 beoordelingen" "
Gastenscore: 8 - Goed. 96 van 497 beoordelingen" "
Gastenscore: 6 - Redelijk. 9 van 497 beoordelingen" "
Gastenscore: 4 - Matig. 7 van 497 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 497 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

9,4/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Top hotel
3 nachten verbleven in februari 2024
Reactie van Melissa Győrfi, Guest Experience Manager op 14 feb 2024
Dear Robert, Thank you very much for your kind feedback.We are thrilled to hear that you had a good stay with us.We look forward to welcoming you back for another memorable experience.Best wishes,Melissa Győrfi, Guest Experience Manager

8/10 – Goed

Marjolein

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Een heel fijn en prettig hotel. Schoon en netjes, late check-out tegen kleine vergoeding mogelijk. Ligging is perfect, midden in Joodse wijk met veel gezellige restaurantjes etc, maar ook op max 10 van het centrum van Pest en naar de Ketelbrug om naar Boeda te gaan. Ook heel leuk om de stad met de fiets te verkennen.
2 nachten verbleven in september 2023
Reactie van Melissa Győrfi, Guest Experience Manager op 11 sep 2023
Beste Marjolein,Bedankt voor deze mooie beoordeling.We zijn blij te horen dat u de netheid en locatie van ons hotel als prettig heeft ervaren. Onze ligging in de Joodse wijk en nabijheid van het centrum van Pest en de Ketelbrug maken het inderdaad ideaal voor het verkennen van de stad. Het is fijn om te weten dat u ook genoten heeft van de fietsmogelijkheden in de omgeving.We waarderen uw opmerkingen over de service en kamerfaciliteiten en zullen deze meenemen om onze gastervaring verder te verbeteren. Uw tevredenheid is belangrijk voor ons en we streven ernaar om elke gast een geweldige ervaring te bieden.Een volgende keer staan we graag weer voor u klaar.Hartelijke groeten,Melissa Győrfi, Guest Experience Manager

10/10 – Uitstekend

Rudolf Victor

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The location is perfect and nearby the interesting places. You can find everything , the restaurants, the supermarkets, the public transportation . The room is clean and good isolated , the friendly staffs at hotel , the breakfast is so good
3 nachten verbleven in mei 2023
Reactie van Melissa Győrfi, Guest Experience Manager op 10 mei 2023
Dear Rudolf, Thank you very much for your kind feedback.We work hard to ensure that every guest has the best experience possible, and are pleased that we met your needs. It is rewarding to know you were able to make the most of our tasty breakfast buffet which we hope is an ideal way to help start the day. Your kind comments will be a reward and an incentive for our team members to keep up the good work.We look forward to welcoming you back for another memorable experience.Best wishes,Melissa Győrfi, Guest Experience Manager

10/10 – Uitstekend

Hendrik

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastisch hotel en kamer op pracht locatie
Ruime, moderne kamers met heerlijke douche en heerlijk, groot bed. We zaten aan de straatkant, maar je hoorde niets van de straat. Schoon en van alle gemakken voorzien. Maar vooral super locatie voor zowel bezoek aan stad, de joodse wijk als het nachtleven. Personeel heel vriendijk en vol met goede tips :-)
3 nachten verbleven in april 2022
Reactie van Gergő Galla, General Manager op 25 apr 2022
Beste gasten, Hartelijk dank voor deze fijne feedback en perfecte score. Fijn dat u een prima verblijf heeft gehad en dat de gastvrijheid van onze medewerkers en gunstige ligging naar wens waren! Met vriendelijke groet, Gergő Galla, General Manager

10/10 – Uitstekend

Sella

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Heel mooi en net hotel. Goed en uitgebreid ontbijt. Vriendelijk personeel. Top locatie, binnen loopafstand van alle mooie plekken en dichtbij eetgelegenheden. Echt een aanrader!
4 nachten verbleven in december 2021
Reactie van Eva Belokostolska, Deputy General Manager op 7 feb 2022
Geachte Gast, Hartelijk dank voor uw verblijf in ons hotel en voor het delen van uw ervaringen. Het is geweldig te lezen dat we met onze vriendelijke medewerkers en het lekkere ontbijt aan een aangenaam verblijf hebben bijgedragen. Wij hopen u opnieuw te mogen verwelkomen en assisteren u graag! Vriendelijke groet, Eva Belokostolska, Deputy General Manager

10/10 – Uitstekend

Martinus

4 nachten verbleven in december 2021

8/10 – Goed

Nicole

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Zeer centraal gelegen voor openbaar vervoer, veel bezienswaardigheden te voet bereikbaar, hotel straalt rust uit, mooie kamers alles aanwezig, zeer goed ontbijt,een aanrader.
6 nachten verbleven in augustus 2019
Reactie van Daniel Nagy op 6 sep 2019
Dear Mr./Ms., Let me thank you for your kind and nice review, we are glad that you were satisfied. We are looking forward to invite you in our hotel during your next visit of Budapest. Best regards, Daniel Nagy, Reservation department, Hotel Barcelo Budapest

8/10 – Goed

taube

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very quiet room. Just needs a light for counter over room safe where one can place a suitcase. More labels for items on breakfast buffet.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Daniel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, decent breakfast, helpful
3 nachten verbleven in mei 2024
Reactie van Gergő Galla, General Manager op 21 mei 2024
Dear Daniel, Thank you very much for your kind feedback.We are delighted to learn that our prime location contributed positively to your stay. Knowing that you enjoyed our breakfast offerings and found our staff to be helpful is incredibly rewarding for us. It is also heartening to hear that you were satisfied with the cleanliness and condition of our hotel, as well as the service provided.We look forward to welcoming you back for another memorable experience.Best wishes,Gergő Galla, General Manager

10/10 – Uitstekend

Luis

Very nice personnel!! Excellent location!! Good breakfast!
3 nachten verbleven in mei 2024
Reactie van Gréta Dusnoki, Guest Experience Manager op 18 mei 2024
Dear Luis, Thank you very much for your kind feedback.It is a pleasure to know that our staff made a positive impression with their service. We take pride in our team's dedication to providing exceptional hospitality. Furthermore, your commendation of our prime location underscores our commitment to offering convenience and accessibility to our esteemed guests. We are also thrilled that the breakfast at Barceló Budapest met your expectations and contributed to a delightful start to your day.We look forward to welcoming you back for another memorable experience.Best wishes,Gréta Dusnoki, Guest Experience Manager

8/10 – Goed

Dominique

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice modern room. We had a few issues but reception compensated for troubles.
4 nachten verbleven in mei 2024
Reactie van Gréta Dusnoki, Guest Experience Manager op 13 mei 2024
Dear Dominique,Thank you for your positive feedback.We are sorry that you had some issues during your stay. It is our utmost priority to ensure that every guest receives the highest quality of service and facilities. We are pleased, however, that you appreciated the modernity of your room and found the overall cleanliness and condition of our hotel to your liking. Our team is dedicated to providing a comfortable and enjoyable experience for all our guests.We are delighted to hear that the service met your expectations and that you were able to relax and enjoy your time at Barceló Budapest. Thank you for acknowledging the positive aspects of your stay with us.We look forward to welcoming you back on a future occasion.Best regards,Gréta Dusnoki, Guest Experience Manager

10/10 – Uitstekend

Steven

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Right bang into the city centre and downtown. Didn't exist such a gem right in the middle of Pest. Service was excellent. Attention to detail. Thank you.
6 nachten verbleven in maart 2024
Reactie van Gréta Dusnoki, Guest Experience Manager op 13 mei 2024
Dear Steven, Thank you very much for your kind feedback.It delights us to hear that our central location in the heart of Budapest served you well, allowing you to immerse yourself in the vibrant surroundings with ease. Our team is overjoyed that the excellent service and meticulous attention to detail contributed to a memorable experience for you. Furthermore, your compliments on the cleanliness of our rooms, the pristine condition of our hotel, and the quality of our room amenities are genuinely appreciated. These acknowledgments serve as a testament to our dedicated staff's commitment to providing an exceptional stay for our guests.Should you decide to visit Budapest again, we hope Barceló Budapest will be your accommodation of choice, where we will strive to surpass your expectations once more.We look forward to welcoming you back for another memorable experience.Best wishes,Gréta Dusnoki, Guest Experience Manager

6/10 – Redelijk

Madeline

Positief: Netheid
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Alex

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location
3 nachten verbleven in mei 2024
Reactie van Gréta Dusnoki, Guest Experience Manager op 13 mei 2024
Dear Alex, Thank you very much for your kind feedback.It's heartening to know that our prime location provided the perfect setting for your visit to Budapest, and that the immaculate state of your room added to the enjoyment of your stay. We are also pleased that you found our service to be top-notch, reflecting our commitment to guest satisfaction. While we note your rating on room amenities, we hope that our range of features met your needs and enhanced your time with us. Our team takes pride in maintaining the high standards of Barceló Budapest, and it is always rewarding to see these efforts appreciated by our valued guests. Thank you for choosing to stay with us, and for your positive remarks which serve as an encouragement to us all.Gréta Dusnoki, Guest Experience Manager

10/10 – Uitstekend

Agnes

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a very convenient hotel, front desk was helpful.
4 nachten verbleven in januari 2024
Reactie van Gergő Galla, General Manager op 7 mei 2024
Dear Agnes,Thank you for your positive feedback.It is heartening to know that the cleanliness of our rooms, the overall condition of Barceló Budapest, the service provided by our staff, and the room amenities all met your high expectations. We take great pride in our efforts to maintain the highest standards of cleanliness and guest satisfaction, and we're thrilled that these details contributed to your comfortable stay.We strive to create a seamless and enjoyable experience for all our guests, and your positive comments reaffirm the dedication of our team. Should your travels bring you back to the heart of Budapest, we look forward to welcoming you again for another exceptional stay.We look forward to welcoming you back on a future occasion.Best regards,Gergő Galla, General Manager

10/10 – Uitstekend

Samantha Elizabeth

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, clean modern rooms could have done with some more drawer storage
3 nachten verbleven in april 2024
Reactie van Gergő Galla, General Manager op 7 mei 2024
Dear Samantha Elizabeth,We appreciate that you took the time to share your experience with us.We are delighted to hear that our central location contributed positively to your experience. It brings us great pleasure to know that the cleanliness and condition of our hotel met your expectations, and our team's service was to your satisfaction. Your comment regarding the need for additional drawer storage has been noted, and while we strive to provide the utmost comfort and convenience in our room amenities, we apologize for any inconvenience this may have caused. Rest assured, we continuously aim to improve our guest experience.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Gergő Galla, General Manager

8/10 – Goed

Francesco

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room is nice and equipped with all the services needed. The staff is very kind and always available to help. The breakfast's organization is the only thing that can be improved. Thank you
3 nachten verbleven in april 2024
Reactie van Gergő Galla, General Manager op 7 mei 2024
Dear Francesco,Thank you for your review.We are sorry that the solutions provided during the stay were not satisfactory regarding the breakfast organization. We continuously strive to meet our guests' needs and appreciate your comments as they assist us in our improvement efforts.It brings us great joy to know that you found our rooms well-equipped and our staff kind and always ready to assist. Your compliments are a testament to the dedication of our team to provide excellent service and comfortable accommodations for all our guests.We hope to welcome you again in the future. Best regards,Gergő Galla, General Manager

10/10 – Uitstekend

Sébastien Guy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel central proche de toutes les activités
4 nachten verbleven in april 2024
Reactie van Gergő Galla, General Manager op 2 mei 2024
Cher Sébastien,Tout d'abord nous tenons à vous remercier pour votre commentaire élogieux publié suite à votre récent séjour auprès de notre Barceló Budapest.Il est gratifiant de savoir que la propreté de nos chambres, l'état de l'hôtel, la qualité de notre service ainsi que les équipements de nos chambres ont tous été à la hauteur de vos attentes. Au Barceló Budapest, notre objectif est de fournir une expérience exceptionnelle et vos commentaires positifs sont une belle reconnaissance des efforts de notre équipe.Encore merci d'avoir choisi notre hôtel pour vos vacances et nous espérons vous accueillir à nouveau et d'avoir l'opportunité d’excéder vos attentes lors d'une prochaine occasion.Cordialement,Gergő Galla, General Manager

10/10 – Uitstekend

Rebecca

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed for 3 nights at the end of April. The hotel and staff were lovely. I would highly recommend the hotel and we would stay again. The hotel is on a busy street in Budapest but our rooms were at the back of the hotel and on floors 5 & 6 so we heard no noise. We had two Junior Suites. The rooms were big and had everything you needed. The complimentary toiletries were not refreshed during our stay once used but I am sure if we had asked they would have given us what we needed. There is also no towel rail but our towels dried fine. We booked the Hop On/Hop Off bus and a night cruise with the hotel. The staff were really helpful and nothing was too much trouble. Breakfast was lovely. There was loads of choice and you could ask for different eggs or an omelette from the staff. We wasn’t told this, I just spotted someone with an omelette, so worth knowing. The food was all fresh and there were loads of choice. The only thing missing for us was semi skimmed or skimmed milk… the only choices were full fat or alternatives such as oat milk. It just meant that we didn’t have the cereal options. Again, something to consider. The only disappointment for us was that the rooftop bar was closed for the duration of our stay. The reason was due to the weather and a problem we believe. It was sunny and not windy when we visited so I’m not sure if the weather issue was another factor. It wasn’t a deal breaker just disappointing. You won’t regret booking this hotel for your stay.
3 nachten verbleven in april 2024
Reactie van Gergő Galla, General Manager op 10 mei 2024
Dear Rebecca,We appreciate that you took the time to share your experience with us.We are sorry that the solutions provided during the stay were not satisfactory in regards to the milk variety and the rooftop bar closure. Although we strive to meet all our guests' preferences, it seems we fell short in providing a wider milk selection. Furthermore, we regret any disappointment caused by the rooftop bar being unavailable during your visit.It is a pleasure to hear that our staff's attentiveness contributed to a lovely experience and that our Junior Suites provided a quiet, comfortable retreat amidst the bustle of the city. We are also thrilled to know that you had a positive breakfast experience with a wide variety of fresh options. Your commendation of our services and facilities is greatly appreciated, and we are overjoyed that you would recommend Barceló Budapest to others.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Gergő Galla, General Manager

10/10 – Uitstekend

Robert

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Big comfortable and clean rooms w comfy king beds
2 nachten verbleven in april 2024
Reactie van Gergő Galla, General Manager op 29 apr 2024
Dear Robert, Thank you very much for your kind feedback.Your remarks regarding the spaciousness and cleanliness of our rooms, as well as the overall condition of our hotel, are greatly appreciated. It is gratifying to know that our service met your expectations, contributing to a pleasant experience at Barceló Budapest.We take note of your comments on the room amenities and continuously strive to enhance our guest experience. Rest assured that we are dedicated to offering a comfortable and enjoyable stay for all our guests.We look forward to welcoming you back for another memorable experience.Best wishes,Gergő Galla, General Manager

8/10 – Goed

NEIL

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel and perfect location
4 nachten verbleven in april 2024
Reactie van Gergő Galla, General Manager op 29 apr 2024
Dear Neil, Thank you very much for your kind feedback.We are pleased to hear that you found our rooms to be exceptionally clean and our service to be exemplary. Our team strives to provide a welcoming and spotless environment for all our esteemed guests.Although you rated the hotel condition lower than other aspects, we continuously work to maintain and improve our facilities to ensure satisfaction. Rest assured that our commitment to excellence is unwavering, and we are sorry that the solutions provided during the stay were not satisfactory. We take great pride in the heart of Budapest location and our array of amenities designed to cater to the diverse needs of our visitors. Your commendations are greatly appreciated and serve as encouragement for us to uphold the high standards of Barceló Budapest.We look forward to welcoming you back for another memorable experience.Best wishes,Gergő Galla, General Manager

10/10 – Uitstekend

Zhao Yuan

Positief: Netheid, personeel en service
Good location right in the center of town , easy access to all the transportation. Very nice and clean room. Excellent service! Recommend 10/10.
3 nachten verbleven in april 2024
Reactie van Gergő Galla, General Manager op 26 apr 2024
Dear Zhao Yuan,Thank you for your positive feedback.We are thrilled to know that our central location provided you with the convenience you needed to explore the city, and that you found our transportation links easily accessible. It is also gratifying to learn that the room met your expectations in terms of comfort and cleanliness. Our team is overjoyed to have delivered excellent service that contributed to your recommendation of our hotel. At Barceló Budapest, we strive to create memorable experiences, and your acknowledgment is a wonderful affirmation of our efforts.We look forward to welcoming you back on a future occasion.Best regards,Gergő Galla, General Manager

10/10 – Uitstekend

Martin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024

10/10 – Uitstekend

Kim

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Super godt hotel. Fantastisk beliggenhed.
4 nachten verbleven in april 2024
Reactie van Gréta Dusnoki, Guest Experience Manager op 22 apr 2024
Kære Kim.Tusinde tak for din anmeldelse af opholdet på Barceló Budapest.Det glæder os at høre, at du fandt vores hotel at være i top stand, og at du var tilfreds med værelsets faciliteter. Vi er også beærede over, at du nød vores fremragende beliggenhed i hjertet af byen. Tak for at fremhæve disse aspekter af dit ophold hos os.Vi er stolte af at kunne tilbyde en oplevelse, der lever op til vores gæsters forventninger, og vi er glade for, at vi kunne bidrage til et behageligt ophold. Hos Barceló Budapest stræber vi efter at skabe mindeværdige øjeblikke for hver eneste gæst.Vi ser frem til at få lov at åbne dørene for dig igen en anden gang.Gréta Dusnoki, Guest Experience Manager

10/10 – Uitstekend

gill

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location for all the tourist sights. Variety of food in the area.
3 nachten verbleven in februari 2024
Reactie van Gréta Dusnoki, Guest Experience Manager op 20 apr 2024
Dear Gill,Thank you for your positive feedback.It is truly rewarding to know that our central location enhanced your exploration of the tourist sights and that the diverse culinary offerings in the area met your expectations. We take great pride in maintaining the highest standards of cleanliness and condition in our rooms, and it is gratifying to learn that these details contributed to your satisfaction. Our dedicated staff will be thrilled to hear that their efforts in service and providing well-appointed room amenities were appreciated.We are always here to ensure that every guest experience is as perfect as it can be. We are sorry that the solutions provided during the stay were not satisfactory, but we are committed to excellence and continuously looking to improve our guests' experiences.We look forward to welcoming you back on a future occasion.Best regards,Gréta Dusnoki, Guest Experience Manager

10/10 – Uitstekend

Jeffrey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a great stay in Budapest at the Barcelo hotel. Perfect location close to bars and restaurants and 5 min to hop on any public transport. Bed and pillows were the best in recent memory. Shower was big and awsome. Breakfast was good. Will definitely return and look for other Barcelo hotels in the future.
3 nachten verbleven in april 2024
Reactie van Gréta Dusnoki, Guest Experience Manager op 17 apr 2024
Dear Guest, Thank you very much for your kind feedback.It is wonderful to know that our central location provided you with the convenience to explore Budapest and enjoy the local cuisine and culture. We're thrilled that the comfort of our beds and pillows contributed to a restful sleep during your stay. Your commendation of the spacious shower and the quality of our breakfast is greatly appreciated, as we strive to provide exceptional amenities for our guests.It's pleasing to hear that your experience has encouraged you to consider Barceló hotels for your future travels. We take pride in maintaining high standards of cleanliness and service, and we're glad that these aspects stood out to you. While we noticed your ratings for hotel condition and room amenities were slightly lower, we hope that they did not significantly impact your overall experience and that you found our facilities to be well-maintained and accommodating. Rest assured, Barceló Budapest is committed to providing a comfortable and enjoyable stay for all our guests.We look forward to welcoming you back for another memorable experience.Best wishes,Gréta Dusnoki, Guest Experience Manager

10/10 – Uitstekend

Serdar, London

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good access to sightseeing, restaurants and local grocery stores. Excellent service. Warm hospitality. You feel “Budapest is under your feet”. Enjoyed every moment.
6 nachten verbleven in maart 2024
Reactie van Dusnoki Gréta Guest Experience Manager op 8 apr 2024
Dear Serdar, Thank you very much for your kind feedback.We are thrilled to hear that you appreciated the convenient location of our hotel, which offers easy access to sightseeing, delightful restaurants, and local grocery stores. Our team is dedicated to delivering warm hospitality and excellent service, and your acknowledgment of these efforts is genuinely appreciated. Knowing that our hotel provided you with the sensation of 'Budapest at your feet' and that you were able to enjoy every moment brings us immense joy. The cleanliness of our rooms, the condition of the hotel, and the amenities provided are aspects we take great pride in, and we are glad that these contributed positively to your stay.We look forward to welcoming you back for another memorable experience.Best wishes,Dusnoki Gréta Guest Experience Manager

10/10 – Uitstekend

Rochelle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel and great central location!
3 nachten verbleven in maart 2024
Reactie van Melissa Győrfi, Guest Experience Manager op 4 apr 2024
Dear Rochelle,Thank you for your positive feedback, we appreciate it.We are delighted to hear that the cleanliness of our rooms, the condition of our hotel, the service provided by our team, and the amenities available have all met your expectations and contributed to a memorable stay. Our staff takes great pride in maintaining our high standards to ensure every guest has a pleasant and comfortable visit.Your kind words are a testament to our commitment to guest satisfaction.We look forward to welcoming you back on a future occasion.Best regards,Melissa Győrfi, Guest Experience Manager

10/10 – Uitstekend

Annamaria Di

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Il is ok
3 nachten verbleven in maart 2024
Reactie van Melissa Győrfi, Guest Experience Manager op 2 apr 2024
Dear Annamaria Di,Thank you for your positive feedback.We are thrilled to hear that you had a good stay with us.We look forward to welcoming you back on a future occasion.Best regards,Melissa Győrfi, Guest Experience Manager

8/10 – Goed

Kosmas

4 nachten verbleven in maart 2024

10/10 – Uitstekend

Simon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gute Lage, modernes Hotel, freundliches Personal
7 nachten verbleven in maart 2024
Reactie van Melissa Győrfi, Guest Experience Manager op 19 mrt 2024
Sehr geehrter Simon,herzlichen Dank für Ihre Bewertung.Wir freuen uns sehr, dass Sie die Lage unseres Hauses, das moderne Erscheinungsbild, die Freundlichkeit unseres Personals sowie die Sauberkeit der Zimmer und den Zustand des Hotels zu schätzen wissen. Es ist uns eine Ehre, solch hohe Bewertungen für unsere Bemühungen zu erhalten, um Ihnen einen angenehmen Aufenthalt zu bieten.Gern würden wir Sie auch bei Ihrem nächsten Besuch wieder bei uns begrüßen!Melissa Győrfi, Guest Experience Manager

10/10 – Uitstekend

Katie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024

10/10 – Uitstekend

Tarik

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super Lage ,das Zentrum sowie die Metro ist super zu Fuß zu erreichen. Sehr schönes Hotel und sehr rugih gelegen
1 nacht verbleven in maart 2024
Reactie van Melissa Győrfi, Guest Experience Manager op 18 mrt 2024
Sehr geehrter Tarik,vielen Dank für Ihr positives Feedback!Es freut uns sehr zu hören, dass Sie unsere zentrale Lage und die gute Erreichbarkeit des Zentrums sowie der Metro zu schätzen wussten. Wir sind stolz darauf, Ihnen eine angenehme Unterkunft in einer ruhigen Umgebung bieten zu können, und es ist wunderbar zu erfahren, dass Sie die Sauberkeit des Zimmers, den Zustand des Hotels, unseren Service und die Zimmerausstattung mit voller Punktzahl bewertet haben.Ihre lobenden Worte bestätigen unser Engagement für hervorragende Gästeerfahrungen und wir sind dankbar, dass Sie dies in Ihrer Bewertung zum Ausdruck bringen.Hoffentlich hatten Sie noch eine gute Heimreise und besuchen uns auch in der Zukunft wieder.Freundliche Grüße und alles Gute,Melissa Győrfi, Guest Experience Manager

10/10 – Uitstekend

Alexandra

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tolles Frühstück mit einer Riesen Auswahl.
4 nachten verbleven in maart 2024
Reactie van Melissa Győrfi, Guest Experience Manager op 18 mrt 2024
Sehr geehrte Alexandra,vielen Dank für Ihren Besuch und Ihre Rückmeldung.Es freut uns sehr zu hören, dass Sie das Frühstück mit seiner großen Auswahl genossen haben. Wir sind stolz darauf, unseren Gästen ein vielfältiges Frühstücksangebot bieten zu können, das verschiedene Geschmäcker und Vorlieben berücksichtigt. Ihre Zufriedenheit mit der Sauberkeit des Zimmers, dem Zustand des Hotels, dem Service und den Annehmlichkeiten zeigt uns, dass wir unser Versprechen eines angenehmen Aufenthalts erfüllen.Bis bald hoffentlich.Mit freundlichen Grüßen,Melissa Győrfi, Guest Experience Manager

10/10 – Uitstekend

Markus Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
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3 nachten verbleven in maart 2024
Reactie van Melissa Győrfi, Guest Experience Manager op 12 mrt 2024
Dear Markus,Thank you for your review, we really appreciate it!It's a pleasure to see that you rated our room cleanliness, hotel condition, service, and room amenities so highly. We are delighted to know that our efforts to provide a comfortable and welcoming environment have been appreciated. Your recognition of the pristine state of our rooms, the upkeep of the hotel, the attentive service provided by our team, and the quality of our amenities is truly encouraging for us all.We hope to see you again in the future. Kind regards,Melissa Győrfi, Guest Experience Manager

10/10 – Uitstekend

Emre

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fabulous hotel service. Was entirely mesmerised by the lobby interior. Staff were incredibly friendly and patient to all customers
3 nachten verbleven in maart 2024
Reactie van Melissa Győrfi, Guest Experience Manager op 13 mrt 2024
Dear Emre,Thank you very much for your kind feedback, we really appreciate that you took the time to share your experience with us.I would like to specially thank you for highlighting the service of our Team, we are working hard every day to make our Guests happy and satisfied!We look forward to welcoming you back for another memorable experience.Best wishes,Melissa Győrfi, Guest Experience Manager

10/10 – Uitstekend

Alexander

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel in the center of Budapest walking distance to many major sights.
9 nachten verbleven in maart 2024
Reactie van Melissa Győrfi, Guest Experience Manager op 12 mrt 2024
Dear Alexander, Thank you very much for your kind feedback, we really appreciate that you took the time to share it with us.It's a pleasure to learn that our central location in Budapest provided convenience for your explorations, and we're delighted that our standards in room cleanliness, hotel condition, service, and amenities met your expectations. Our team strives to offer a seamless experience and it's rewarding to know we've succeeded during your stay.We look forward to welcoming you back for another memorable experience.Best wishes,Melissa Győrfi, Guest Experience Manager

10/10 – Uitstekend

Zahra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent location, clean hotel and lovely staff
3 nachten verbleven in maart 2024
Reactie van Melissa Győrfi, Guest Experience Manager op 8 mrt 2024
Dear Zahra,Thank you for your positive feedback, we really appreciate it!It's wonderful to hear that you appreciated our hotel's prime location, the cleanliness of our facilities, and the friendliness of our staff. Our team takes great pride in maintaining high standards of service and hospitality, and we're thrilled to know that we've met your expectations.We look forward to welcoming you back on a future occasion.Best regards,Melissa Győrfi, Guest Experience Manager

8/10 – Goed

Gonzalo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel con excelente ubicación en el centro de Budapest, llegada fácil desde el aeropuerto y todo queda muy cerca caminando. El hotel tiene el estándar que se espera de la cadena de hoteles.
2 nachten verbleven in maart 2024
Reactie van Melissa Győrfi, Guest Experience Manager op 6 mrt 2024
Estimado Gonzalo, Nos gustaría aprovechar la oportunidad que su reseña nos brinda para darle las gracias por su feedback.Nos complace saber que la ubicación céntrica de nuestro establecimiento facilitó su visita a la ciudad y que la conexión desde el aeropuerto resultó cómoda para usted. Nos enorgullece mantener un estándar acorde con las expectativas de nuestros huéspedes.Apreciamos sus valoraciones positivas sobre la limpieza de la habitación, el estado del hotel, el servicio y las comodidades de la habitación. Es un placer para nosotros que haya encontrado satisfactorios estos aspectos de su estancia.Esperamos tener el placer de recibirle nuevamente en su próxima visita,Melissa Győrfi, Guest Experience Manager

10/10 – Uitstekend

Oliver

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Every one of the staff were extremely friendly and helpful. The hotel is located in a convenient location for a range of activities such as sightseeing or nightlife. The room was comfortable and clean.
3 nachten verbleven in maart 2024
Reactie van Melissa Győrfi, Guest Experience Manager op 5 mrt 2024
Dear Oliver,Thank you very much for taking the time to share with us your kind feedback, I really appreciate it!We are thrilled to hear that our staff made a great impression with their friendliness and helpfulness. It's also wonderful to know that our location served you well for both sightseeing and enjoying the local nightlife. Your comments on the comfort and cleanliness of your room are greatly appreciated and it's fantastic to see such high ratings across the board.We look forward to welcoming you back for another memorable experience.Best wishes,Melissa Győrfi, Guest Experience Manager

10/10 – Uitstekend

Theano

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Alles super!
1 nacht verbleven in maart 2024
Reactie van Melissa Győrfi, Guest Experience Manager op 4 mrt 2024
Beste gast,Hartelijk dank voor deze perfecte score en mooie woorden!We zijn verheugd te horen dat u een prettig verblijf heeft gehad en dat u tevreden was over de netheid van uw kamer, de staat van ons hotel, de service en de voorzieningen op uw kamer. Het is altijd ons doel om ervoor te zorgen dat elke gast een comfortabele en aangename ervaring heeft, en we zijn blij dat we dit voor u hebben kunnen realiseren.Hartelijke groet,Melissa Győrfi, Guest Experience Manager

10/10 – Uitstekend

Darren

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel. Would recommend and would use again
Great hotel. Very clean. Spacious room. Lovely staff. Breakfast was excellent. Noon check helped a lot. Rooms are air conditioned but during winter it only allows the room to go down to 21C or thereabouts which was way too hot for us. The staff came up and opened the window fully for us which made it a lot more comfortable Great location, in a central location to the city sights. Very quite room even with a fully open window although we were towards the rear of the building. Take the 100E bus from the airport to the stop that is 5 minutes walk from the hotel Couldn't be easier...
3 nachten verbleven in februari 2024
Reactie van Melissa Győrfi, Guest Experience Manager op 27 feb 2024
Dear Darren,Thank you for your review, we really appreciate it!We are sorry that the temperature control during your stay did not meet your comfort level. It's important to us that our guests have a restful and pleasant stay, so we're glad to hear that our staff was able to assist by adjusting the window for better ventilation.Your kind words about the cleanliness of our hotel, the spaciousness of the room, and the friendliness of our staff are very much appreciated. We're also delighted to know that our breakfast selection impressed you and that our check-out time contributed to a more relaxed departure. Moreover, your highlight of our central location and the tranquility of your room, even when the window was fully open, is reassuring to future guests that our hotel can provide both convenience and comfort.We look forward to welcoming you back.Best regards,Melissa Győrfi, Guest Experience Manager

10/10 – Uitstekend

DIEGO

Positief: Netheid, staat van de accommodatie en faciliteiten
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Reactie van Melissa Győrfi, Guest Experience Manager op 26 feb 2024
Apreciado Diego,En primer lugar, nos gustaría agradecerle los comentarios tan positivos que ha compartido acerca de su reciente visita a nuestro hotel Barceló Budapest, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas.Nos alegra saber que la limpieza de la habitación y el estado del hotel cumplieron con sus expectativas al 100%. Trabajamos incansablemente para mantener nuestros estándares y proporcionar estancias memorables.Esperamos tener el placer de darle la bienvenida nuevamente en el futuro.Le enviamos un saludo muy cordial y le esperamos en su próxima visita.Melissa Győrfi, Guest Experience Manager

10/10 – Uitstekend

Stuart

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel. Only downside would be no radiators to dry towels (in our room at least). However, the frequent housekeeping service mitigated this during our stay. So we never had to use damp towels.
3 nachten verbleven in februari 2024
Reactie van Melissa Győrfi, Guest Experience Manager op 26 feb 2024
Dear Stuart,Thank you for your review.We apologize for the inconvenience regarding the lack of radiators in your room to dry towels. We're pleased to hear that our frequent housekeeping service was able to alleviate this issue during your stay.We are delighted to learn that you found the room cleanliness, hotel condition, service, and room amenities to be to your utmost satisfaction. Our team strives to maintain the highest standards in every aspect of our service.We hope to welcome you again in the future. Best regards,Melissa Győrfi, Guest Experience Manager

8/10 – Goed

James Richard

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel overall in an amazing location for everything in Budapest, although was extremely warm in room and air con didn’t seem to do a lot to cool it down, can’t imagine what it would be like in the summer! One day our towels didn’t get changed, which seemed a bit odd, but overall a very good hotel. Would happily stay here again!
4 nachten verbleven in februari 2024
Reactie van Melissa Győrfi, Guest Experience Manager op 26 feb 2024
Dear James,Thank you for your review.We are sorry to hear that the air conditioning in your room was not meeting your expectations in providing a comfortable temperature. We take pride in ensuring our guests have a pleasant stay, so this feedback is important to us. Regarding the oversight with the towel service, we apologize for any inconvenience this may have caused.We are delighted to know that you found the hotel's location ideal for exploring Budapest and that you were very satisfied with the room amenities.We hope to welcome you again in the future. Best regards,Melissa Győrfi, Guest Experience Manager

10/10 – Uitstekend

Ethan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024

8/10 – Goed

Jovita

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
In general terms, it was a nice stay in Budapest. The breakfast is NOT something special or unforgettable, but still ok. I can just complain about the absolute absence of drawers in the room. The distribution is different, makes feel the room bigger but even all couples need some privacy. But the worst part are the drawers.
3 nachten verbleven in februari 2024
Reactie van Melissa Győrfi, Guest Experience Manager op 21 feb 2024
Dear JovitaWe appreciate that you took the time to share your experience with us.We are sorry to hear that the absence of drawers in the room impacted your experience. Our unique room layouts are designed to maximize space and provide a sense of openness, and we regret that this design choice did not meet your expectations for privacy and storage. We appreciate your positive feedback on our room cleanliness, hotel condition, and the service provided by our team.We are also glad to know that our amenities largely met your satisfaction, adding to the comfort of your stay.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Melissa Győrfi, Guest Experience Manager

10/10 – Uitstekend

Romain

3 nachten verbleven in februari 2024

10/10 – Uitstekend

Lea

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Top Lage, super Zimmer!
3 nachten verbleven in februari 2024
Reactie van Melissa Győrfi, Guest Experience Manager op 12 feb 2024
Sehr geehrte Lea,vielen Dank für Ihren Besuch und Ihre Rückmeldung.Es freut uns zu hören, dass Sie die Lage unseres Hotels und Ihr Zimmer so sehr genossen haben. Wir schätzen es sehr, dass die Sauberkeit und Ausstattung des Zimmers, der Zustand des Hotels sowie unser Service Ihren Erwartungen entsprochen haben und zu 100% Ihrer Zufriedenheit waren.Unser Team bemüht sich stets, ein Höchstmaß an Komfort und Qualität zu bieten, und es ist wunderbar zu wissen, dass wir dies während Ihres Aufenthalts erreichen konnten.Hoffentlich besuchen Sie uns auch in der Zukunft wieder.Freundliche Grüße,Melissa Győrfi, Guest Experience Manager

10/10 – Uitstekend

Karen Norma

Reisde met partner
This hotel in central Budapest is perfect Stylish modern hotel with excellent customer was ideal for a weekend stay
3 nachten verbleven in februari 2024
Reactie van Melissa Győrfi, Guest Experience Manager op 12 feb 2024
Dear Karen Norma,Thank you for your positive feedback.We're delighted to hear that our modern style and customer service met your expectations for a stylish weekend stay. It's wonderful to know that our central location in Budapest provided you with the perfect setting for your visit.We look forward to welcoming you back on a future occasion.Best regards,Melissa Győrfi, Guest Experience Manager