Mexico en Midden-Amerika: Golfvakanties

Me encantó la experiencia! La atención de otro nivel y las instalaciones están de lujo 👌

The property itself was absolutely amazing. The staff throughout the resort were friendly, welcoming, and incredibly helpful. The spa was phenomenal, and my 80-minute massage was hands down one of the best I've ever had. If you're looking for a relaxing vacation, the resort and its amenities are outstanding. My only warning is this: when you check in, you'll likely be asked to stop by a table near the front desk. Unless you genuinely want to hear a timeshare presentation, I strongly recommend politely declining. We were told it would only take 90 minutes. Instead, we spent nearly four hours being pressured and manipulated by multiple salespeople. It completely consumed the first day of our vacation and left us feeling like we were being held hostage. While we ultimately did not purchase a timeshare, the experience was exhausting, pushy, and incredibly frustrating. The spa credits, discounted vacation, and free sunset cruise they offer as incentives are simply not worth sacrificing hours of your vacation to endure high-pressure sales tactics. Aside from the timeshare presentation, everything else about our stay was wonderful. I would absolutely return to the resort,but I would skip the sales table without a second thought.

The property was in pristine condition and the staff were so hard working and friendly always. The only complaint I have is during the summer time the room is not cold enough unfortunately. And I feel like a lot of the draft sodas were watered down.

Family - friendly

Top hotel met super vriendelijk en gedienstig personeel. Enkel de beloofde fles wijn hebben we niet gekregen.

Family - friendly

We stayed for 9 nights and there was not a day without some kind of mistake or misunderstanding. The staff is very very polite and friendly, but they lack professionalism and training. Some servers in the restaurants don’t speak very good English, so that can be an area of improvement. The overall impression is that the whole operation is out of tune. Strong management and review of all aspects of operations is recommended. Alila is not on par with the rest of the Mayakoba hotels.

Family - friendly

A la carte