Grote Meren: Avontuurlijke vakanties

Had a great 2 night stay.

Vanaf de luchthaven hebben we een taxi naar ons hotel genomen. Als je Chicago wilt verkennen heb je geen auto nodig. De lokatie van het hotel is uitstekend. Bijna alles is op loopafstand. En met de Big Bus kun je eventueel de afgelegen attracties bekjken. Inchecken ging vlot. Mooie ruime kamer. Badkamer was netjes. Helaas geen inloopdouche, maar douchen in het bad. Prima. Ontbijt was prima. Je kunt je eigen wafel maken, er zijn bagels, sneetjes brood, muffins, roerei, worstjes etc. Geen vleeswaren of plakjes kaas, maar wel pindakaas en jam. Enige minpunt was dat we de airco niet zachter konden zetten.

This hotel is truly beautiful — Art Deco style, full of character and soul. The lobby is stunning, and the corridors feel like they transport you to a different era, with elegant marble floors… It could easily be a museum. It’s located downtown, and many sights are within walking distance. The subway and bus stops are also nearby. Our room was clean, the bed was comfortable, but the bathroom could use renovation. However, it’s a large hotel, and that comes with some downsides. There was a long queue for both check-in and check-out, as not all service desks were staffed. We stayed for four nights, but had to downgrade our room because it still wasn’t ready — even at 5 PM. There was no refund, and as compensation we were offered a free breakfast, which turned out to be just for one day. Very disappointing. Upon check-out, the bills I received showed additional charges of $352.26 for taxes and parking. However, my credit card was charged a total of €495.88 — significantly more than expected. I sent multiple messages via Expedia, but the hotel never responded. Since I was traveling through the U.S., I didn’t have the time to call and follow up properly. I sincerely hope the hotel will look into this and respond accordingly.

One of the better value for money hotels in GTA. Location on Esplanade is excellent

This hotel is truly beautiful — Art Deco style, full of character and soul. The lobby is stunning, and the corridors feel like they transport you to a different era, with elegant marble floors… It could easily be a museum. It’s located downtown, and many sights are within walking distance. The subway and bus stops are also nearby. Our room was clean, the bed was comfortable, but the bathroom could use renovation. However, it’s a large hotel, and that comes with some downsides. There was a long queue for both check-in and check-out, as not all service desks were staffed. We stayed for four nights, but had to downgrade our room because it still wasn’t ready — even at 5 PM. There was no refund, and as compensation we were offered a free breakfast, which turned out to be just for one day. Very disappointing. Upon check-out, the bills I received showed additional charges of $352.26 for taxes and parking. However, my credit card was charged a total of €495.88 — significantly more than expected. I sent multiple messages via Expedia, but the hotel never responded. Since I was traveling through the U.S., I didn’t have the time to call and follow up properly. I sincerely hope the hotel will look into this and respond accordingly.