Riviera Maya: All-inclusive vakanties

Do not trust this staff. They could care less about you and your belongings and are very smart tongue wannabes. Mouthy front bartender is very unpolite and worried about how many women he can impress . He is not the only one as well,many other servers will try to basically hit on your wife or girlfriend and feel no remorse or regret. Go stay somewhere else is my advice. If you stay keep a close eye on anything that belongs to you!

Goed: accommodatie en personeel, gratis fietsen, zeezicht Slecht: Geen strand, alleen gratis internet in de receptive van het hotel.

Great hotel but the quality of food and restaurants could be a bit better. It is just not of good quality. French is not afrench Italian is not Italian Japanese is not Japanese. I fully understand as all of the staff are Mexican and are doing a great job in pleasung everyone.

An Exceptional Experience at Ocean Rivera Paradise Resort Our experience at Ocean Rivera Paradise Resort was truly exceptional, and a huge part of what made our stay so memorable was the incredible team. From the moment we arrived, we were welcomed with genuine warmth, professionalism, and a level of hospitality that made us feel truly valued. The front desk clerk was wonderful — professional, welcoming, and always ready to assist with a sincere smile. She immediately created a feeling that we were not simply guests, but truly cared for. Our bellman, was incredibly helpful and accommodating. His attentiveness and friendly personality made every interaction pleasant and effortless. At Blue Moon Restaurant, our waiter, and hostess, stood out for their exceptional service. They were attentive, personable, and genuinely passionate about making every dining experience special. Their enthusiasm and attention to detail were evident, and it was clear that they truly enjoy what they do. The Guest Experience team — Deserves special recognition as well. They went above and beyond to ensure that everything was perfect. Their warmth, attentiveness, and willingness to accommodate made us feel incredibly blessed throughout our stay. Our massage therapists, provided an experience that was both professional and relaxing. Their skill, care, and attention made the massages great! We left with wonderful memories.

Great hotel but the quality of food and restaurants could be a bit better. It is just not of good quality. French is not afrench Italian is not Italian Japanese is not Japanese. I fully understand as all of the staff are Mexican and are doing a great job in pleasung everyone.

An Exceptional Experience at Ocean Rivera Paradise Resort Our experience at Ocean Rivera Paradise Resort was truly exceptional, and a huge part of what made our stay so memorable was the incredible team. From the moment we arrived, we were welcomed with genuine warmth, professionalism, and a level of hospitality that made us feel truly valued. The front desk clerk was wonderful — professional, welcoming, and always ready to assist with a sincere smile. She immediately created a feeling that we were not simply guests, but truly cared for. Our bellman, was incredibly helpful and accommodating. His attentiveness and friendly personality made every interaction pleasant and effortless. At Blue Moon Restaurant, our waiter, and hostess, stood out for their exceptional service. They were attentive, personable, and genuinely passionate about making every dining experience special. Their enthusiasm and attention to detail were evident, and it was clear that they truly enjoy what they do. The Guest Experience team — Deserves special recognition as well. They went above and beyond to ensure that everything was perfect. Their warmth, attentiveness, and willingness to accommodate made us feel incredibly blessed throughout our stay. Our massage therapists, provided an experience that was both professional and relaxing. Their skill, care, and attention made the massages great! We left with wonderful memories.

Mooie locatie, vriendelijke bediening, goede kwaliteit van het eten en drankjes. Alleen jammer dat het strand aan het hotel zelf erg klein en minder goed gelegen is. Je kan wel naar het strand bij de nabijgelegen hotels die wel mooie stranden hebben, maar dan kan je natuurlijk niet genieten van de barservice.

Teveel bruiloften, laat in de nacht harde muziek en kabaal van mensen dior bruiloften. Min twee bruiloften per dag. Was niet fijn. Hadden wat beter verwacht van dit hotel.

terrible

Segunda vez en este hotel y me encanta

Great management and concierge service. Armando, Mgr of Guest Services, is awesome!!! Love how he handles my situation. Andy, Expedia Concierge, was very responsive and engaging! They both made my experience delightful!