Overall, our stay was great, except when we checked in, we were put on the first floor, and we are not even locals. I requested an upper-level room, but there's no available one. When we arrived at the room, we sat on the bed and noticed that it wasn't clean; there were boogers in the comforter, food stains in the sheets, and it looked like someone had lain on it. The bathroom was okay, but the water overflow was so slow. Before checkout, someone came to our room, opened the door, knocked, and didn't say anything. I noticed it was time for checkout, so I called the front desk and requested a late checkout, explaining what had happened. The front desk was rude and told us that another guest already occupied the room, and that we needed to hurry up. (What kind of customer service was that?) Voiced my concerns to the manager, who was helpful and understanding.
