Disappointing Stay â Dirty, Unkept, and Below Hampton Standards
Iâve stayed at several Hampton Inns, but this Virginia Beach location was by far the worst. While most of the staff were friendly, the hotel itself was extremely dirty and poorly maintained. The floors throughout the building hadnât been swept in days â there was visible debris and trash the entire three-day stay. The elevator mats were filthy, one elevator had flooring missing, and our bathroom clearly hadnât been properly cleaned. A dirty rag hung on the door, and there was hair from a previous guest on the sink. The room had only one small trash bin in the bathroom, which was rusted and grimy inside. The A/C unit barely worked and left the room stuffy and uncomfortable.
The pool was another issue â we saw someone reluctantly âcleaningâ it, and soon after, it was closed due to a supposedly broken door handle. While that may have been true, the timing and the staffâs attitude made it seem more like an excuse to avoid upkeep. The door was fixed by the end of the day, which added to the frustration.
Overall, this hotel was dirty, unkept, and not up to Hamptonâs usual standards. I wonât be returning and donât recommend this location.
