4/10 Médiocre
Wade M.
18 mars 2023
Les points forts : Propreté
Great location and spacious but lack other things we needed.
Pro: location and amount of space is great.
Cons:
1. No recreational key and we called property management company and talked to owner who was supposed to come and bring it to us but never came or call us back. We wanted to use the amenities that came with our rental.
2. Dish washer broken and smelly on our arrival. We spoke with management company and owner, was told someone will take care of it, as there was a brand new one in the entryway ready to be installed. Did not hear back during our 5 days stay. When we called again we were given answer that someone will get back to us.
3. We came home from a walk and the front porch faucet/pipe burst and water came into the front hallway. My husband tried to stop the water and was soaked wet in the freezing cold. His friend was able to open the garage door and shut off some valve in there. We called and them what happened and the response was someone was going to come and assess as our kids slept in the same floor that was soaked in the front entryway, but nobody came or called.
4. A house that can sleep so many people had "TWO" hot tub towels. When the front door hallway was flooded, we had to use all the towels including our dog's towel and some of our own clothes to soak up the water to prevent the damage to the house.
We are a family with small children and stay mainly in family rentals. We’ve never had this kind of experience before. Hopefully things we mentioned would be fixed but we will not be returning to this place.
Wade M.
Séjour de 5 nuits en janvier 2023