Particuliere vakantiehuizen in Top End

'I have put in a complaint as owner never contacted us (despite many attempts by myself to contact them also) to advise on access to property so we had to do a last minute booking elsewhere. Annoyed at response by phone consultant to 'go to the property and if we couldn't get in they'd help then by arranging alternative accomodation'. Not helpful when we were arriving at 1am.....'