Bar (sur place)

Avis sur Sheraton Mission Valley San Diego Hotel

4 out of 5
Sheraton Mission Valley San Diego Hotel
1433 Camino Del Rio S, San Diego, CA

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 613 avis sur 1092." "
Note des voyageurs de 8 (Bien), d’après 220 avis sur 1092." "
Note des voyageurs de 6 (Satisfaisant), d’après 111 avis sur 1092." "
Note des voyageurs de 4 (Médiocre), d’après 82 avis sur 1092." "
Note des voyageurs de 2 (Horrible), d’après 66 avis sur 1092." "

8,6/10

Propreté

8,8/10

Personnel et service

8,2/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Dolores

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et équipements
It was great
Séjour de 1 nuit en mai 2024

10/10 Excellent

jaaziel, San Diego

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean. Staff was nice. Deluxe room was spacious.
Séjour de 1 nuit en mai 2024

2/10 Horrible

Godofredo

Les points faibles : Infrastructures et conditions de l’hébergement
Bathroom out of order and very dirty
Séjour de 1 nuit en mai 2024

10/10 Excellent

Tade

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en mai 2024

8/10 Bien

Mai

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Front desk customer service was amazing! Gal in the front was so kind, attentive, and friendly. Nice view from room, comfy bed. However, the only downside was parking lot and outdated bathroom. Overall, will definitely come back when in the area again.
Séjour de 1 nuit en mai 2024
Réponse de Mike le 28 mai 2024
Thank you Mai for taking the time to submit a review about your recent experience with us. As there were numerous positives, I do apologize that you did not like our parking lot or, the bathroom amenities. Just as you stated, we will be eager to welcome you back in the future.

10/10 Excellent

hamid

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was fine
Séjour de 1 nuit en mai 2024
Réponse de Mike le 27 mai 2024
Thank you Hamid for taking the time to submit a review about your recent experience with us. We are thrilled to hear that you had an enjoyable stay. Hopefully next time you are in the area, you will consider staying with us again.

6/10 Satisfaisant

Devender

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Does not have good standards
Séjour de 1 nuit en mai 2024
Réponse de Mike le 27 mai 2024
Thank you Devender for taking the time to submit a review about your recent experience with us. I would like to apologize that your stay did not live up to our standards. Hopefully you brought this to our attention and we addressed any area in which we fell short.

6/10 Satisfaisant

MEI

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The hotel facilities are outdated and in need of modernization.
Séjour de 1 nuit en mai 2024
Réponse de Mike le 27 mai 2024
Thank you MEI for taking the time to submit a review about your recent experience with us. I apologize that you did not feel that we were up to date during your time here. Hopefully you brought any/ all areas to the team attention and allowed us the opportunity to improve your stay. Thank you.

10/10 Excellent

Viviana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Mike le 27 mai 2024
Thank you Viviana for taking the time to submit a review about your recent experience with us. Its wonderful to hear that you had a perfect stay. Hopefully you will consider staying with us again in the future!

4/10 Médiocre

Ehab, TEMECULA

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Not only TV service was analog but it didn't even work.
Séjour de 1 nuit en mai 2024
Réponse de Mike le 25 mai 2024
Thank you Ehab for taking the time to submit a review about your recent experience with us. I apologize that you decided to provided a low score related to the TV service in your room. Hopefully you brought this to our attention and allowed us to try to make it right prior to this low score.

8/10 Bien

Humberto

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very amazing! Super friendly. Only thing I did not like was the room we were placed in a room were it’s convenient for someone with disabilities but not for us.
Séjour de 1 nuit en mai 2024
Réponse de Mike le 22 mai 2024
Thank you Humberto for taking the time to submit a review about your recent experience with us. I apologize that you were placed in an ADA room. Hopefully you will consider staying with us again.

10/10 Excellent

Vitthal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Mike le 22 mai 2024
Thank you Vitthal for taking the time to submit a review about your recent experience with us. We appreciate the 5 out of 5 rating. Hopefully next time you are in the area, you will consider staying with us again.

10/10 Excellent

Miguel, Fresno

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Parking was really tight. Other than that it was great.
Séjour de 1 nuit en mai 2024
Réponse de Mike le 21 mai 2024
Thank you Miguel for taking the time to submit a review about your recent experience with us. I would like to apologize that you felt that parking was too tight. Hopefully despite this, you will consider staying with us again in the future.

10/10 Excellent

Jesus

Les points forts : Équipements
Great!
Séjour de 2 nuits en mai 2024
Réponse de Mike le 20 mai 2024
Thank you Jesus for your GREAT review! We appreciated you taking the time to share about your experience. Hopefully you will stay with us again and, allow us to provide another GREAT stay in the future!

10/10 Excellent

Jeffrey

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Riki was incredible checking us in and providing exemplary customer service. Beautiful property and room. Thank you Riki for all of your help making our stay incredible. A beautiful choice for a weekend in San Diego
Séjour de 1 nuit en mai 2024
Réponse de Mike le 16 mai 2024
Thank you Jeffrey for taking the time to submit a review about your recent experience with us. I cannot tell you how much you special shout out to Riki and his efforts means. He is a great guy and wonderful hospitality professional. Hopefully we can all count on you returning in the future!

10/10 Excellent

Martha, santa clarita

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place
Séjour de 2 nuits en mai 2024
Réponse de Mike le 16 mai 2024
Thank you Martha for taking the time to submit a review about your recent experience with us. We are pleased to hear that you enjoyed your stay. Hope to welcome you back soon.

10/10 Excellent

Madinabonu

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice 👍 but we couldn’t use the pool.
Séjour de 1 nuit en mai 2024
Réponse de Mike le 22 mai 2024
Thank you for taking the time to submit a review about your recent stay with us. Hopefully next time, you will have the opportunity to enjoy our pool!

10/10 Excellent

Ramon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Mike le 16 mai 2024
Thank you Ramon for taking the time to submit a review about your recent experience with us. We are pleased to see the 5/5 score for your stay. Glad that you enjoyed yourself and hope you consider returning again soon.

10/10 Excellent

Mario

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Facil acceso, bonita instalacion
Séjour de 1 nuit en mai 2024
Réponse de Mike le 14 mai 2024
Thank you Mario for taking the time to submit a review about your recent experience with us. We are pleased to hear that you enjoyed your stay. Hopefully you will consider staying with us again soon.

10/10 Excellent

EDUARDO DEL VILLAR

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Relaxed
Séjour de 2 nuits en mai 2024
Réponse de Mike le 13 mai 2024
Thank you Eduardo for taking the time to submit a review about your recent experience with us. We are pleased to hear that you enjoyed your stay. Hopefully you will consider staying with us again.

4/10 Médiocre

Barbara

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Rooms much too small for the price. Expedia said breakfast was included but it wasn’t. For that price I expect at least a cup of coffee.
Séjour de 1 nuit en mai 2024
Réponse de Mike le 9 mai 2024
Thank you Barbara for taking the time to submit a review about your recent experience with us. I apologize that the room and amenities did not meet your expectations. I am hopeful that you mentioned this to the team and at least gave them the opportunity to address this prior to your low scoring review.

10/10 Excellent

Bhawana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great overall experience.
Séjour de 1 nuit en mai 2024
Réponse de Mike le 6 mai 2024
Thank you Bhawana for taking the time to submit a review about your recent experience with us. We appreciate the 5 out of 5 rating for your stay. Hopefully next time you are in the area, you will consider staying with us again.

10/10 Excellent

Diego

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Mike le 7 mai 2024
Thank you Diego for taking the time to submit a review about your recent experience with us. We are pleased that you had a positive stay. Hopefully next time you are in the area, you will stay with us again.

8/10 Bien

Sona

Séjour de 4 nuits en avril 2024
Réponse de Mike le 25 mai 2024
Thank you Sona for taking the time to submit a review about your recent experience with us. I am hopeful if there were any detractors to your experience, you brought them to our attention and allowed us the opportunity to address them for you.

10/10 Excellent

Mary

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always spotlessly clean and staff if wonderful
Séjour de 1 nuit en mai 2024
Réponse de Mike le 4 mai 2024
Thank you Mary for taking the time to submit a review about your recent experience with us. We are thrilled to read the positive comments that you left. Hopefully you will consider staying with us again next time you have the opportunity to do so.

8/10 Bien

Rammil

Séjour de 1 nuit en mai 2024
Réponse de Mike le 24 mai 2024
Thank you Rammil for taking the time to submit a review about your recent experience with us. We are pleased to hear that you enjoyed your stay, even through it wasn't perfect. Hopefully you will consider staying with us again.

10/10 Excellent

Nadine

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property was very clean and updated, staff was very courteous and convenient
Séjour de 2 nuits en avril 2024
Réponse de Mike le 3 mai 2024
Thank you Nadine for taking the time to submit a review about your recent experience with us. We are pleased to hear that you had positive interactions with our team! They are truly the ones that make us a 5 out of 5!

4/10 Médiocre

Rosemarie

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
Carpet torn,no where to hang bath towels, channels don't come in on TV, someone charged wine to my room
Séjour de 1 nuit en mai 2024
Réponse de Mike le 3 mai 2024
Thank you Rosemarie for taking the time to submit a review about your recent experience with us. I would like to apologize for the challenges that you had while you were here. I am hopeful that you let the team know in person, and gave them the opportunity to try to make things right prior to the 2 out of 5 review.

10/10 Excellent

Arturo, Indian Wells

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
My wife and I stay here at least 2x per month for business. Easy check in and easy parking.
Séjour de 1 nuit en mai 2024
Réponse de Mike le 4 mai 2024
Thank you Arturo for taking the time to submit a review about your recent stay with us. We appreciate both you and your wife's loyalty to our property. Hope to see you both again soon!

10/10 Excellent

Gustavo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Mike le 3 mai 2024
Thank you Gustavo for taking the time to submit a review about your recent experience with us. We are pleased to hear that you enjoyed yourself. Hopefully you will stay with us again soon!

10/10 Excellent

Thomas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The front death staff was extremely helpful, very friendly. Hotel has an easy to access location. Quite the upscale place I enjoyed it
Séjour de 2 nuits en avril 2024
Réponse de Mike le 2 mai 2024
Thank you Thomas for taking the time to submit a review about your recent experience with us. We are pleased that you had a positive stay. Hope to welcome you back in the future!

10/10 Excellent

Taiwo

Séjour de 1 nuit en avril 2024
Réponse de Mike le 20 mai 2024
Thank you Taiwo for taking the time to submit a review about your recent experience with us. We appreciate you staying with us, and hope that you will consider returning next time you are in the area.

10/10 Excellent

Yeshillari

Séjour de 1 nuit en avril 2024
Réponse de Mike le 7 mai 2024
Thank you Yeshillari for taking the time to submit a review about your recent stay with us. Its great to see the 5 out of 5 score! Hope to welcome you back sooner then later!

8/10 Bien

BASUKI, New York

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Could be more restaurants around within walking distance or hotel restaurant could provide more options
Séjour de 3 nuits en avril 2024
Réponse de Mike le 15 avr. 2024
Thank you for taking the time to submit a review about your recent experience with us. We would like to apologize that you did not find some of the good eateries in the area. Hopefully you will consider staying with us again in the future!

10/10 Excellent

Cameron

Séjour de 1 nuit en avril 2024
Réponse de Mike le 2 mai 2024
Thank you Cameron for taking the time to submit a review about your recent experience with us. We are pleased that you had a positive stay. Hope to welcome you back in the future!

10/10 Excellent

roy

Les points forts : Propreté
It’s okay for Mission Valley
Séjour de 1 nuit en avril 2024
Réponse de Mike le 12 avr. 2024
Thank you Roy for taking the time to submit a review about your recent experience with us. We are pleased to hear that you had an "okay" stay. Hopefully you will consider staying with us again!

10/10 Excellent

Siddharth

Séjour de 1 nuit en avril 2024
Réponse de Mike le 1 mai 2024
Thank you Siddharth for taking the time to submit a review about your recent experience with us. We are pleased to hear that you had a positive stay. Hopefully you will consider staying with us again.

10/10 Excellent

Suzanne

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
The bathroom doesn't have an exhaust fan so after you shower it gets very humid/wet in the room. Also, the AC vent needed to be cleaned.
Séjour de 3 nuits en mars 2024
Réponse de Mike le 11 avr. 2024
Thank you for taking the time to submit feedback on your recent experience with us. We are pleased to hear that you had a positive stay, despite the few items that you pointed out. Hopefully you will still consider staying with us again in the future.

10/10 Excellent

Rebecca

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very pleasant stay.
Séjour de 2 nuits en avril 2024
Réponse de Mike le 9 avr. 2024
Thank you Rebecca for taking the time to submit a review about your recent experience with us. We are pleased to hear that you had a pleasant stay with us. Come back and see us again soon!

10/10 Excellent

Jeremy

Séjour de 1 nuit en avril 2024
Réponse de Mike le 29 avr. 2024
Thank you Jeremy for taking the time to submit a review about your recent experience with us. We are delighted to hear that you had a positive stay! Hopefully you will consider staying with us again in the future.

4/10 Médiocre

Julia

Les points forts : Équipements et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
I didn’t like the front person that worked Sunday evening. Very cold and not friendly.! Black lady
Séjour de 1 nuit en avril 2024
Réponse de Mike le 9 avr. 2024
Thank you Julia for taking the time to submit a review about your recent experience with us. I would like to apologize that you did not have a pleasant interaction with our team. I will review who that interaction was with, and address it personally. I apologize again.

10/10 Excellent

Barbara

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I enjoyed my stay. Clean, safe, and not what some folks posted. I did not encounter any rudeness, broken toilets, sink or shower. Towels were for 3 people and more than enough. As for the buffet, it’s not for everyone but the food could be a little warmer. More than enough options to choose from. Overall 5 stars for this property. Oh and minutes away from the SD Zoo.
Séjour de 2 nuits en avril 2024
Réponse de Mike le 8 avr. 2024
Thank you Barbara for taking the time to submit a review about your recent experience with us. We are thrilled to hear that you had a remarkable stay with us. Hopefully next time you return to the area, you will stay with us again.

10/10 Excellent

Nancy

Séjour de 2 nuits en avril 2024
Réponse de Mike le 29 avr. 2024
Thank you Nancy for taking the time to submit a review about your recent experience with us. We are pleased to hear that you had a great stay! Hopefully you will consider staying with us again in the future.

8/10 Bien

Miguel

Séjour de 1 nuit en avril 2024
Réponse de Mike le 29 avr. 2024
Thank you Miguel for taking the time to submit a review about your recent experience with us. We are thrilled to hear that you had a great stay! If there was an area in which we fell short from delivering a perfect stay for you, hopefully while you were here you mentioned it to the team.

2/10 Horrible

Darya

Voyage en famille
Terrible experience
Séjour de 1 nuit en avril 2024
Réponse de Mike le 4 avr. 2024
Thank you Darya for taking the time to submit a review a review about your recent stay. I would like to apologize that you did not have a positive experience. I am hopeful that you brought this to our attention and allowed us to address any area in which we fell short.

10/10 Excellent

Donna

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was super friendly and helpful. Room was comfy, clean and good size. Pool and hot tub area could have used some towels....but nice. Pricey breakfast buffet! Great staff!
Séjour de 5 nuits en mars 2024
Réponse de Mike le 2 avr. 2024
Thank you Donna for taking the time to submit a review about your recent experience with us. We are pleased that you had a positive stay. Hopefully you will consider staying with us again in the future!

2/10 Horrible

Sue

Séjour de 1 nuit en mars 2024
Réponse de Mike le 1 avr. 2024
Thank you Sue for taking the time to submit a review about your experience with us. We would like to apologize that you did not have a positive stay. Hopefully you brought your dissatisfaction to our attention and allowed us the opportunity to address these for you.

8/10 Bien

Althea

Voyage en famille
Les points forts : Propreté et personnel et service
Good location. Easy parking. Right off the freeway so there is traffic noise. Hotel is a little dated, cracking peeling around the shower head in our room, elevators a little creaky. Staff is attentive, welcoming and friendly.
Séjour de 2 nuits en mars 2024
Réponse de Mike le 1 avr. 2024
Thank you Althea for taking the time to submit a review about your recent experience with us. We are pleased that overall you had a positive stay and great interactions with our team. We are however apologetic that the hotel is showing signs of age.

10/10 Excellent

Gabriella

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Mike le 1 avr. 2024
Thank you Gabriella for taking the time to submit a review about your recent experience with us. We are pleased that you seemed to have a good stay with us. Hopefully you will consider staying with us again.

10/10 Excellent

Chris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Mike le 30 mars 2024
Thank you Chris for taking the time to submit a review about your recent experience with us. We are thrilled to hear that you had a positive stay. Hopefully you will consider staying with us again.