Hôtel près de Robinette's Winery (Grand Rapids)

« Room was clean. Staff was friendly - not staff's fault as following policy, but wanting the customer to pay $50 to check in 15 minutes early is a little ridiculous. (I know they can't let everyone check in super early, but then waiting 25 minutes in line while 1 person tried to check in 10 people lined up to get their rooms is a little crazy). Breakfast was pretty much non existent. Juice machine broke, no milk, empty hot food containers, empty oatmeal pot, bread looked like it was sat on and...

« Great property, would definitely stay again! Very clean, nicely updated, very nice breakfast staff! The reception gal was not very helpful or pleasant and did not tell us about the breakfast when we checked in. I asked her about it later. The breakfast was only okay. Overall, a good stay, despite those 2 things »

« Service, propreté et qualité des équipements de grande qualité. »

« Great location and parking was easy! Rooms were clean and new but the beds were so soft that everyone woke up with a sore back. Also, the lack of carpet in the rooms made it very loud between floors when someone was walking above. Overall, a great stay, but a few things need to be addressed. »

« Great property the breakfast and evening happy hour were excellent. »

« Good location »

« Très propre mais beaucoup trop bruyant. Nous avions l’impression d’être couché à coté de l’autoroute »

« Will stay again »

« The staff was kind. »

« Hôtel parfait : situation, personnel et services. Nous recommandons vraiment. »

« La toilette etait bloquée pendant plus de 24h et personne n'est venue la débloquer. Le reste etait bien »

« This is a property that I would like to stay at again however there is a real issue with the smell of cigarette smoke. From the minute we exited the elevator on the 2nd floor to entering our room (Room 212) the smell was present. Upon returning home - my clothes, my luggage, my bags all reek of smoke. Possibly a previous occupant was a smoker or it could be because people stand directly under the second floor, at the front of the building, right outside the front entrance - and smoke. That...

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