Hôtel près de Plummer Building (Rochester)

« Great place to stay »

« We liked the proximity to St Mary’s . For what they charge for a nights stay you’d would think parking would be included. The bed was terrible, I had such a back ache , the Doctors at St Mary’s had to give me some pain medication before my procedure even started. Room reminded me of a hotel room I had in Saigon 60 years ago. The interior just seemed cold . With that being said, I don’t think we would Book with them again. »

« Extrême gentillesse de l'ensemble du personnel de l'hôtel. Les infrastructures sont vieillissantes et meriteraient un rafraîchissement. Très bon service et très bonne qualité des mets. »

« Nice place. »

« Hôtel récent, bien placé et proche de toutes commodités. Le séjour n’a pas très bien commencé car on devait avoir un canapé-lit pour nos enfants : il était bien là, mais pas déplié et lit pas fait. On a donc demandé du linge de lit à l’accueil et on a fait tout ça nous-mêmes… Chambre grande, avec une kitchenette. Le ménage et le changement de serviettes n’est pas fait tous les jours, il faut demander. On a eu un problème dans la salle de bain ; les lumières ne s’allumaient plus, et il a fallu...

« Great location close to St. Marys. The hotel is nice, coffee is good, and overall a nice place to stay. »

« Friendly staff and clean suite »

« 1 »

« They had an excellent hot breakfast. Room was clean and well equipped for eating in the room. Staff was very helpful. »

« very clean and friendly staff »

« Rooms are very old »

« Great staff, location, and onsite bar/restaurant! Only dislike was the parking ramp system with the QR code. »

« Very clean, fresh paint great breakfast! »

« When checking in, we were informed that we weren't staying in the main building. We were sent to another building that was run down and quite old. It was clean and fine for just a night's stay, but we didn't love that we were in an entirely different building and that wasn't disclosed on Expedia. Other than that, it was fine for the price. »

« Good stay »

« We stayed on 2nd floor. Those rooms have large skylight in living room area. This did not work for the person trying to sleep on the couch bed because the room was very bright 5am-830pm. It's beautiful if u love sunshine and waking up early. In the bedroom part,the room can be dark to sleep in. Rooms were good size. We had 3 people and we were not crowded. There is no elevators but the stairs are not too terrible,and I have trouble with most stairs. The breakfast is decent, enough variety to get...

« The plumbing has problems. The room I was checked into on the 9th floor had a toilet that randomly ran & sometimes wouldn't flush because there was no water in the tank. Other times, even through there was water in the tank, the toilet still wouldn't flush. I was moved to another room, on the 10th floor this time. Toilet worked great, it was the shower that didn't. The water temp was fine when coming out of the faucet. However, when pulling the knob to which the water flow to the shower nozzle,...

« I booked the hotel five hours before I check in the hotel and finally reach the Holiday Inn by 1 AM in the midnight and the staff is saying that they don’t have any more rooms left. They did not even mail me or contact me saying that the rooms are not available since they can see my booking information there. It was very terrible and ridiculous. Staff was not even caring. There was like we can’t do anything. They were very rude. we don’t have any more rooms left. I don’t even know where to go in...