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Beoordelingen, promoties en foto's van Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort 2026

Q: Beschikt Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort over een zwembad?

Ja, deze accommodatie biedt 6 buitenzwembaden en een kinderzwembad.

Q: Hoeveel kost een verblijf bij Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Vandaag, 1 jan. 2026, kost een verblijf bij Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort van één nacht voor twee volwassenen op 8 jan. 2026 min. € 334,42, inclusief belastingen en toeslagen. Deze prijs is gebaseerd op de laagste gevonden prijs per nacht in de afgelopen 24 uur voor verblijven in de komende 30 dagen. Prijzen kunnen wijzigen. Kies je datums voor meer accurate prijzen.

Q: Zijn huisdieren welkom bij Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Nee, assistentiedieren zijn niet welkom bij deze accommodatie.

Q: Hoe laat kan ik bij Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort inchecken?

Inchecken kan vanaf: 15.00 uur; inchecken kan tot: middernacht. Nadat de receptie is gesloten, is inchecken niet meer mogelijk.

Q: Tot hoe laat kan ik bij Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort uitchecken?

Je dient om uiterlijk 12.00 uur uit te checken.

Q: Is Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort all-inclusive?

Ja, dit is een all-inclusive accommodatie. Je kunt bij deze accommodatie surfen/bodyboarden, tennissen en volleyballen, en nog veel meer.

Q: Waar staat Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Dit resort in Puerto Morelos ligt aan het strand, op 10,6 km van Golfbaan El Tinto en op 20,8 km van Stadsplein van Puerto Morelos.

6/10 – Redelijk

Wesley

Reisde met familie

10 mei 2025

Positief: Personeel en service, staat van de accommodatie en faciliteiten

Een goed leuk uitziend hotel Er is wel wat te doen sommige dingen betaald . Eten best veel en veel waar je apart kan gaan eten maar weinig variatie. pas op met taxi het is een gesloten gebied dus je komt daar alleen met hun taxi af omdat deze hotel buiten de hotel zone valt die zijn erg prijzig

8 nachten verbleven in april 2025

10/10 – Uitstekend

Roberto Joel Santana

Reisde met familie en kleine kinderen

1 jan 2026

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

Great place to vacation with kids.

5 nachten verbleven in december 2025

2/10 – Ontzettend slecht

Tariq

Reisde met familie

1 jan 2026

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten

Everything was wrong. Over priced hotel. For what we paid. they were over booked big time . You have to compete for everything. I will break it down one item at a time. Pool chairs: you have to be up at 5 AM to reserve seats. If you come by 7 AM You are out of luck. Two grown up men were yelling and fighting over chairs. I'm coming on vacation to relax not to hussle and bussle. Even if you want to pay for a cabana you should reserve before you arrive. Food : they run out of stuff very early in the day, low quality definitely doesn't align with the price Staff: they try their best but you can tell they are trained to twll you i will talk to my manager and see the. An hour after, sorry sir we are out or all tables are booked . Alcohol, very cheap low quality again does not align with the price when we paid 15000 for 6 nights . Front desk : phones don't work ,if they do they don't answer or they hang up on you. You have to hussle for everything. The lady that checked us in didn't give us a piece of information on what is going on, all she said all on the app, the app doesn't work and crashes . Room service sucks 90 minutes to get the food .very limited menu and cold. We stayed here before everything was much better .this place went down big time. Take your family and momey somewhere else.

6 nachten verbleven in december 2025

10/10 – Uitstekend

Chun Kit Jack

Reisde met familie en kleine kinderen

1 jan 2026

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

great for families with kids 5+ years of age. pools are great. slides are fun. food is delicious. staff is super friendly. will definitely go again

5 nachten verbleven in december 2025

6/10 – Redelijk

Sina

1 jan 2026

Good food and curteous staff. No

5 nachten verbleven in december 2025

8/10 – Goed

maryam

31 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Other than restaurants staffs who were pushing you to tip more than usual tips at the resorts,( once one of them threw the tips on the table) , everyone and everything else was fine and pleasant. But, in this resorts you don’t want to have pad feelings when you go for dining with your family and friends

7 nachten verbleven in december 2025

10/10 – Uitstekend

Dawna-Rae

Reisde met familie en kleine kinderen

31 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

We booked the Diamond Club and it was well worth it. Clarissa was our butler and she was the absolute best- calm and friendly and gets the job done! We also had a server named Marco, at multiple restaurants, who was the friendliest, happiest person who offered amazing service as well. Juan was a Diamond Club pool attendant who was so helpful and gracious. Everyone made our stay that much better. Our room was super clean and overlooked the pool and beach. The resort itself was very clean and well taken care of. The food was wonderful and there was so many options! We loved the cafe for our caffeine fix and a little treat anytime of day. The pools, splash area and water slides were perfect. The beach had the softest, nicest sand on that stretch of resorts in my opinion. I can’t say enough great things about this place. We’ll definitely be back!

7 nachten verbleven in december 2025

2/10 – Ontzettend slecht

Ian

31 dec 2025

Positief: Voorzieningen, staat van de accommodatie en faciliteiten

Good parts first, because fair is fair: * Beautiful location and rooms * Great variety of food and drink * Kids club is excellent * Guest services was clutch helping me recover my wallet * Amazing crepes That said... It's hard to describe how bad this experience was. Worst part was having the buffet explode like a bomb in front of me and my son. The poor family in front of us had a son with red face crying. It was terrifying - the fire, the smoke, the pots and pans going everywhere. Second worst part was food poisoning. The hygiene at the place was substandard. The pools were unusable as a family due to overcrowded chairs. You had to be up at 6am to reserve chairs. They didn't help with a late checkout, despite having food poisoning and this explosion happen to us. Then as we were leaving - and late for the airport- they detained us telling us didn't have them the paper (which we did, earlier to another person). Sprinkle over all this: constant upsells and marketing pitches disguised as hospitality. (Can't get a pool chair? Buy one!! But wait: become a member and it's 75% off. Oh, we can't reserve one unless you're a member. Oh wait. There's none available anyway. Maybe tomorrow.) I thought this would be a place my family could relax and enjoy our vacation, not get our faces burned off and food poisoning and sold club memberships and then HELD FROM GOING TO THE AIRPORT. What the actual hell.

5 nachten verbleven in december 2025

10/10 – Uitstekend

Rachel

31 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Staff was great

7 nachten verbleven in december 2025

10/10 – Uitstekend

EDGARDO Alejandro

Reisde met familie

31 dec 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

Buffet muy grande, biennorganizados

1 nacht verbleven in december 2025

10/10 – Uitstekend

Ravi

Reisde met familie

30 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

We enjoyed the hospitality. Amazing staff. Smiling faces greeting us all the time.

3 nachten verbleven in december 2025

10/10 – Uitstekend

Ivan

Reisde met familie

30 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Great stay with lots to do for the kids!! Rooms were spotless

5 nachten verbleven in december 2025

6/10 – Redelijk

Alan

Reisde met familie

29 dec 2025

Negatief: Netheid, staat van de accommodatie en faciliteiten

Disappointed Despite Hardworking Staff The staff were courteous and worked tirelessly, but management decisions consistently undermined the experience. Staff parking lines the end of the two-mile entrance drive—a cluttered, unprofessional first impression that set low expectations the property unfortunately met. I paid a significant premium for Diamond Club, expecting elevated service. While the assistants helped (Ivan & Enrique were great) with reservations, the "Diamond" rooms disappointed. Hallways showed wear, and food plates sat outside rooms for 12+ hours—not the attention to detail expected when paying extra for premium status. Every restaurant visit involved extended waits for seating, service, and drinks. This reflects poorly on management, not the staff, who were stretched impossibly thin. At check-in, before receiving my room, I was pressured to schedule a timeshare presentation. I'd already paid premium rates—why pitch more memberships before I've even seen my room? The nickel-and-diming continued: wristbands replace keycards, but lose yours and face substantial replacement charges. I spent four days at the Waldorf Astoria next door. The difference was night and day—impeccable maintenance, proper staffing, no upselling. Premium pricing should deliver premium experience. Here, it doesn't. Management prioritizes profit over guest satisfaction.

2 nachten verbleven in december 2025

10/10 – Uitstekend

Dashawn

Reisde met familie

29 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Good

4 nachten verbleven in september 2025

6/10 – Redelijk

leon

Reisde met familie en kleine kinderen

29 dec 2025

Positief: Netheid, personeel en service en voorzieningen

Negatief: Staat van de accommodatie en faciliteiten

El Agua en las Habitaciones tienen un olor terrible a Alcantarilla

7 nachten verbleven in december 2025

8/10 – Goed

Samrat

Reisde met familie

29 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Pros newly build hotel has a modern 5 star feeling , clean and manicured. good variety of restaurants beautiful pools and water park. evening programs are average but enjoyable. beach is not very wide , probably 2 feet from the boundary , beach is not very clean , lots black debris floating make the water black. Cons 2 queen beds are advertised but we have given 1 king bed , they explained it’s there in the rule, you can’t choose the beds they will assign on check in, this was a huge deal breaker for us, as we are traveling with family of four almost all adults. the sofa beds are awful don’t count on even sleeping even a day, we end up getting a rollaway bed that saved our trip. Very bad experience on day one. limited or no nightlife very secluded area from the city , you have to pay $100 to reach nearest locality. , if you are looking to explore local areas you should not book this hotel. very hard to reserve dinner as the provided app opens slot at midnight and if you are 5 min late you will not get your choice.

5 nachten verbleven in december 2025

8/10 – Goed

Paul

Reisde met familie

29 dec 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

Staff was amazing. Food needs improvement

5 nachten verbleven in december 2025

10/10 – Uitstekend

Nouhad

Reisde met familie

29 dec 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

Very clean,

4 nachten verbleven in december 2025

10/10 – Uitstekend

Mohamed

Reisde met familie

28 dec 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

The ladies and gents at the pool were amazing!! We rented the cabanas pretty much every day and shoutout to Paula, Isreal and all the other great servers! Entertainment team was excellent kept us happy and entertained! Restaurants were amazing! Quality food was served.

7 nachten verbleven in december 2025

10/10 – Uitstekend

Matthew Edward

28 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

So much to do at the resort, staff was great. We were disappointed with the food the first two nights at the Italian and then Mexican restaurants, but every meal afterwards was very fantastic, especially the Christmas buffet. Cleaning staff was great, the hotel is beautiful and the gym is great as well.

7 nachten verbleven in december 2025

8/10 – Goed

Thomas

Reisde met familie

28 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Jonathan did a great job in keeping our room clean. It was difficult in making dinner reservations - too many people for the availability. We missed out on some great eating experiences. Some guests went outside the resort for dinner, which is not good for an all inclusive. Room service for food was very poor. Staff were friendly.

5 nachten verbleven in december 2025

10/10 – Uitstekend

Ladan

28 dec 2025

All of them was good.

6 nachten verbleven in december 2025

10/10 – Uitstekend

Sahar

28 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Amazing

4 nachten verbleven in december 2025

2/10 – Ontzettend slecht

Dawn

Reisde met familie

28 dec 2025

Negatief: Staat van de accommodatie en faciliteiten

I wouldn’t even know where to begin, except they are high pressure sales people the entire stay. If you do not buy their diamond club package, they will tell you there are no reservations for the entire 5 day trip until you bust them by going directly to the restaurant and getting right in. We reserved a king suite with sofa bed and they tried to give us 2 double beds. When we said we only wanted the king they put us in a room that looked at a wall versus the ocean. On a floor that was doing construction. All ours. Paining and sanding walls as late at 11pm and as early as 6 am! It was by far the worst experience EVER and we go to Mexico 1-2 times a year!

5 nachten verbleven in december 2025

8/10 – Goed

Haengnam

Reisde met familie

28 dec 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Overall not bad. Our family enjoyed our vacation. I want to give 3.9 star. Compare to facility and staff, restaurent food quality was not that great. If you improve food, royalton can be easily 4.2~4.5 star.

7 nachten verbleven in december 2025

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