Piscine couverte

Avis sur Somerset Harbourview Sri Racha

4.5 out of 5
Somerset Harbourview Sri Racha
No.88 Surasak Sa-Nguan Road, Si Racha, Chonburi

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 63 avis sur 92." "
Note des voyageurs de 8 (Bien), d’après 26 avis sur 92." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 92." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 92." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 92." "

9,6/10

Propreté

9,2/10

Personnel et service

8,6/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 Bien

Decoux

Séjour de 1 nuit en avril 2023
Réponse de Thanaphon.M le 25 avr. 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your kind feedback!

10/10 Excellent

Timothy

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Great Place!
Séjour de 4 nuits en avril 2024
Réponse de Gunn le 30 avr. 2024
Dear Timothy,We truly appreciate the time you took to give a rating on your last stay with us. It is with great pleasure to know that you had a pleasant stay here. We do look forward to welcoming you back soon.Best Regards,Somerset Harbourview Sri Racha

8/10 Bien

Chee Keng

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The property is conveniently located and good as a base. I had pre-paid in full but arrived to find out that they had somehow given my room to another guest and they are fully booked. The thought of having to find another room in the middle of songkran was at all appealing. Staff was calm and reassuring and managed to get me a room in a much lower level. Not an ideal experience but I appreciate their professionalism. Will still give it another go.
Séjour de 3 nuits en avril 2024
Réponse de Gunn le 27 avr. 2024
Dear Chee Keng,Thank you for having chosen Somerset Harbourview Sri Racha as the hotel of choice for your recent visit. We are sorry to learn that our service has fallen short of your expectation especially at checking in process. We do apologize for any inconvenience caused and to ensure your satisfaction is our utmost priority, your feedback is valuable to us for improvement in the future.Best Regards,Somerset Harbourview Sri Racha

6/10 Satisfaisant

Brett A

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 6 nuits en avril 2024
Réponse de Gunn le 27 avr. 2024
Dear Brett A,Thank you for your recent stay with us. We appreciate the time you took to give a rating on your last stay with us. Your rating is valuable to us for the improvement of our service to meet our guest expectation and would be appreciate if you could share us more on how to make your stay memorable one.We do look forward to welcoming you back in near future.Best Regards,Somerset Harbourview Sri Racha

8/10 Bien

Colin

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Staff great. Room really nice and comfortable.Info in room could be better. Breakfast poor quality and choice . Limited room service.
Séjour de 4 nuits en avril 2024
Réponse de Gunn le 24 avr. 2024
Dear Colin,Thank you for taking the time to provide your feedback. We are pleased to learn that your stay was comfortable and satisfied with staff service. Ensuring your satisfaction is our utmost priority, your feedback is valuable to us for improvement in the future. And we look forward to the pleasure of hosting you again soon.Best Regards,Somerset Harbourview Sri Racha

10/10 Excellent

Shinobu

Les points forts : Propreté et infrastructures et conditions de l’hébergement
I stayed for one day, but they changed my room and the service was great.
Séjour de 1 nuit en mars 2024
Réponse de Sea le 18 mars 2024
Thank you for your feedback which will be shared with our team. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again.

8/10 Bien

Pawinee

Voyage en famille
Les points forts : Propreté
This is my third time staying here, used to like the place a lot, giving reason of good amenities including kitchenette. But this time, front staff informed if i need toilet amenities and kitchenware (dish, bowl), i need to call front office, its on request. So in the room there's only towels, soap, shampoo, and lotion. Others like cotton bud, shower cap, you need to call front desk which is very inconvenient.
Séjour de 1 nuit en mars 2024
Réponse de Sea le 5 mars 2024
Thank you for taking the time to provide us with your feedback. We welcome suggestions such as yours as they indicate the areas where we can further improve. We will continue in our improvement efforts to provide excellent service and products to our residents. Your sincerely,

10/10 Excellent

Nidvichai

Les points forts : Propreté et infrastructures et conditions de l’hébergement
The room was clean and comfortable. I liked that there was a washer and dryer in the room. It was easy to park as they have garage parking.
Réponse de Kanokpitcha S. le 12 févr. 2024
Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.

8/10 Bien

Eric

Voyage en groupe
Les points forts : Propreté et confort de la chambre
The two days stay
I had enjoyable time, staff was friendly a little hard to communicate with because of the language barrier but all in all a nice place to visit very clean.
Séjour de 2 nuits en février 2024
Réponse de Kanokpitcha S. le 12 févr. 2024
Thank you for your feedback which will be shared with our team. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again.

10/10 Excellent

Bjarke

Les points forts : Propreté et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Kanokpitcha S. le 2 févr. 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your kind feedback!

10/10 Excellent

Bjarke

Les points forts : Propreté et confort de la chambre
Comming back….
If I had to say something…. You could have moved the fosset in the bathroom 2 cm. More forward 😉 Perfect stay…
Pool on 18.
Séjour de 2 nuits en janvier 2024
Réponse de Guest Service le 29 janv. 2024
Thank you for taking the time to provide us with your feedback. We welcome suggestions such as yours as they indicate the areas where we can further improve. We will continue in our improvement efforts to provide excellent service and products to our residents. Your sincerely,

8/10 Bien

Makoto

Les points forts : Propreté
トゥクトゥクの無料サービスはとてもありがたいが、近くてもスクムビットを超える場所に行ってもらえなく、とても残念でした。
Séjour de 3 nuits en janvier 2024
Réponse de Guest Service le 29 janv. 2024
Thank you for taking the time to provide us with your feedback. We welcome suggestions such as yours as they indicate the areas where we can further improve. We will continue in our improvement efforts to provide excellent service and products to our residents. Your sincerely,

10/10 Excellent

Nigel

Les points forts : Propreté et confort de la chambre
Good value near the sea!
Great hotel, nice bed, big rooms.
Séjour de 1 nuit en janvier 2024
Réponse de Paphatson K. le 29 janv. 2024
Thank you for taking the time to provide us with your feedback. We welcome suggestions such as yours as they indicate the areas where we can further improve. We will continue in our improvement efforts to provide excellent service and products to our residents. Your sincerely,

8/10 Bien

junko, kotobashi sumidaku

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
部屋が広くて清潔。トゥクトゥク送迎サービスがよかった。唯一の欠点は、タオルが臭かったこと。洗濯乾燥機があったので、洗いました。
Séjour de 1 nuit en janvier 2024
Réponse de Kanokpitcha S. le 17 janv. 2024
Thank you for taking the time to provide us with your feedback. We welcome suggestions such as yours as they indicate the areas where we can further improve. We will continue in our improvement efforts to provide excellent service and products to our residents. Your sincerely,

6/10 Satisfaisant

Yong hwan

Les points forts : Propreté
Les points faibles : Confort de la chambre
Séjour de 10 nuits en décembre 2023
Réponse de Kanokpitcha S. le 31 janv. 2024
Thank you for taking the time to provide us with your feedback. We welcome suggestions such as yours as they indicate the areas where we can further improve. We will continue in our improvement efforts to provide excellent service and products to our residents. Your sincerely,

8/10 Bien

Aaron

Séjour de 2 nuits en décembre 2023
Réponse de Kanokpitcha S. le 17 janv. 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your kind feedback!

10/10 Excellent

Kosuke

Séjour de 2 nuits en novembre 2023
Réponse de Kanokpitcha S. le 22 déc. 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your kind feedback!

8/10 Bien

KYOJI

Séjour de 1 nuit en novembre 2023
Réponse de Thanaphon Maksorn le 4 déc. 2023
Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.

2/10 Horrible

Tatsuya

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
受付でタクシーを半日予約してもらったのですが、最終目的地までの道中に数カ所立ち寄っただけで1075バーツの追加請求をチェックアウト時に受けました。 旅程最終日でフライトに乗り遅れる可能性もあったため渋々支払いましたが納得いきません。 部屋は広く清潔で申し分なかったのですが、上記経験により二度と泊まるまいと固く心に誓いました。

10/10 Excellent

Karl Heinz

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Great place - clean - great pool - washing machines in room, hiding in cabinet - took me 2 day to find it - come back here for sure if i stay in siratcha
Séjour de 4 nuits en octobre 2023
Réponse de Thanaphon Maksorn le 4 nov. 2023
Dear Mr. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We hope to welcome you again.

10/10 Excellent

Pawinee

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Thanaphon.M le 9 oct. 2023
Thank you for your positive feedback! If you have any more comments or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back in the future!

8/10 Bien

SANG TAE

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Although it is far from the center, it was quiet and comfortable because it felt like home.
Séjour de 6 nuits en septembre 2023
Réponse de Thanaphon.M le 10 oct. 2023
Thank you for sharing your feedback about your stay. We're pleased to hear that you found our hotel to be a quiet and comfortable place that felt like home, despite its distance from the center. Our aim is to provide a cozy and peaceful environment for our guests, and we're glad we could achieve that during your stay.If you have any more comments or suggestions or if there's anything we can do to make your next visit even better, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back in the future.Warm regards,

10/10 Excellent

Pawinee

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Overall experience was good, room is large and clean even I booked for Studio but they do have 1 bedroom, 1 living room, kitchenette and washing machine. Check in and check out was rather disappointing. Upon check in, I have been waiting on the queue for 10 mins, 3 staff at front desk but only 1 handling check in guest. Upon check out, staff said one small towel was missing, I told them it was hanging above the hanger in the bathroom and maid could not find it. Staff aske me 3 times and finally let me go.
Séjour de 1 nuit en septembre 2023
Réponse de Thanaphon.M le 18 sept. 2023
Thank you for sharing your feedback with us. We're pleased to hear that you had an overall good experience during your stay and that you found your room spacious and clean.We apologize for any inconvenience you experienced during check-in due to a wait time and a lack of staff attending to guests. Your feedback is noted, and we will work to improve our check-in process to ensure a smoother and more efficient experience for our guests.Regarding the issue with the missing towel during check-out, we apologize for any inconvenience this may have caused. We appreciate your understanding in providing information about the towel's location, and we will use this feedback to enhance our communication and housekeeping procedures.Your satisfaction is important to us, and we hope you'll consider staying with us again in the future, providing you with an even more enjoyable experience.

10/10 Excellent

SIRIPORN

Voyage en famille
Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de Thanaphon.M le 12 août 2023
Thank you for your perfect score of 10 out of 10! We're delighted to have met your expectations and provided you with an exceptional experience. Your feedback means a lot to us, and we look forward to serving you again for another outstanding stay.

10/10 Excellent

Ryoshiro

Les points forts : Propreté et confort de la chambre
Very fast service, check in and out Room cleanliness, facility , everything is high standard Strongly recommend
Séjour de 1 nuit en juillet 2023
Réponse de Thanaphon.M le 12 août 2023
Thank you for your fantastic review! We're thrilled that you found our service quick, rooms clean, and facilities up to high standards. Your recommendation means a lot to us, and we're excited to welcome you back for another exceptional stay in the future.

10/10 Excellent

Solarboon

Séjour de 1 nuit en juillet 2023
Réponse de Thanaphon.M le 12 août 2023
Thank you for your perfect score of 10 out of 10! We're delighted to have met your expectations and provided you with an exceptional experience. Your feedback means a lot to us, and we look forward to serving you again for another outstanding stay.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
만족
만족
Séjour de 1 nuit en juin 2023
Réponse de Thanaphon.M le 14 juin 2023
Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.

10/10 Excellent

SUNISA

Séjour de 1 nuit en mai 2023
Réponse de Preeya P. le 11 mai 2023
Dear Khun Sunisa,Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.

10/10 Excellent

Paullin

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Réponse de Preeya P. le 30 mai 2023
Dear Khun PaullinThank you for taking your time to write this review. We appreciate your review and comment about our facilities which will allow us to improve it better in the future. We hope to have an opportunity to welcome you back again to our hospitality in the future.

10/10 Excellent

Adrien

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Really nice place to stay
Séjour de 1 nuit en avril 2023
Réponse de Thanaphon.M le 25 avr. 2023
Thank you for taking the time to share your thoughts and leaving us such a wonderful review. We are delighted to hear that you enjoyed your stay with us and found our place to be really nice.Our team takes great pride in providing exceptional hospitality and it is always gratifying to receive positive feedback. We are thrilled to know that you had a pleasant experience during your time with us.It was a pleasure to have you as our guest and we look forward to welcoming you back again soon. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Thank you for choosing us for your stay and for your kind words.

10/10 Excellent

SIRIPORN

Voyage en famille
Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en avril 2023
Réponse de Thanaphon.M le 25 avr. 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your kind feedback!

8/10 Bien

TOSHIHIRO

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
リーズナブルホテル
この内容のグレードで価格がリーズナブルでした。
Séjour de 1 nuit en avril 2023
Réponse de AMP le 10 avr. 2023
Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.

10/10 Excellent

Wai Kung

Séjour de 7 nuits en mars 2023
Réponse de AMP le 9 avr. 2023
Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.

10/10 Excellent

Gregory

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Everything was excellent.
Séjour de 3 nuits en mars 2023
Réponse de Thanaphon.M le 18 mars 2023
Thank you for choosing Somerset Harbourview Sriracha as your accommodation during your stay in Chonburi. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future.

10/10 Excellent

Nathanan

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
clean, adequate facilities walkable and cozy
Séjour de 1 nuit en janvier 2023
Réponse de Thanaphon.M le 30 janv. 2023
Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.

8/10 Bien

Bussarin

Réponse de Preeya P. le 6 mars 2023
Dear Guest Value,Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.

8/10 Bien

Teerapat, Ramintra Kannayao Bangkok

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
เป็นโรงแรมที่อยู่ในกลางใกล้วงเวียนของตัวเมืองศรีราชา ทำเลค่อนข้างสะดวกร้านอาหารโดยรอบค่อนข้างมาก รอโรงแรมค่อนไปทางคอนโดมิเนียม สตาฟฟ์บริการดีพูดจาไพเราะ ใครมองหาที่พักราคาประหยัดแนะนำเลยครับ
Réponse de AMP le 21 déc. 2022
Dear K.Teerapat, Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. Your sincerely.

10/10 Excellent

Sayan

Les points forts : Propreté et confort de la chambre
ที่พักดีมีอุปกรณ์ให้อาหารครบครับเหมือนอยู่ที่บ้าน ดีครับ
Séjour de 2 nuits en décembre 2022
Réponse de AMP le 21 déc. 2022
Dear K.Sayan, Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. Your sincerely.

10/10 Excellent

Masayuki

Voyage en groupe
Les points forts : Propreté et confort de la chambre
最高でした
レンタカーで到着しましたが、駐車場は建物の1〜4階にあって楽です。 施設自体も清潔で、何より洗濯機なども付いているので長期滞在にも便利だと思います。 繁華街からは少し離れていますが、逆に夜は静かですし、のんびり15分ほど歩けばロビンソン百貨店や繁華街がに行けますので不便はありません。
Séjour de 5 nuits en décembre 2022
Réponse de AMP le 21 déc. 2022
Dear K.Masayuki, Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. Your sincerely.

10/10 Excellent

MASAKI

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
部屋は広く綺麗。そのまま一人暮らしができるほど、機器や備品が揃えてあり長期滞在しやすい。 従業員の方々の対応が良く、安心して休暇を過ごせました
Réponse de Thanaphon.M le 16 déc. 2022
Thank you for your feedback which will be shared with our team. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again.

10/10 Excellent

David

Séjour de 1 nuit en novembre 2022
Réponse de Thanaphon.M le 24 nov. 2022
Dear Mr. David,Thank you for rating us. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again.

8/10 Bien

Jutamas

Voyage en famille
Les points forts : Propreté et confort de la chambre
ทริปวีลแชร์
ที่พักสะอาดพนักงานพูดจาดีแนะนำดี
Séjour de 1 nuit en octobre 2022
Réponse de Thanaphon.M le 8 nov. 2022
Dear Ms. Jutamas,Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.

10/10 Excellent

Timothy

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2022

8/10 Bien

DIETER PAUL

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Super moderne Einrichtung sauber
Séjour de 2 nuits en septembre 2022
Réponse de Thanaphon.M le 13 sept. 2022
Dear Mr. Dieter PaulThank you for taking your time to write this review. We appreciate your review and comment about our facilities which will allow us to improve it better in the future. We hope to have an opportunity to welcome you back again to our hospitality in the future.

10/10 Excellent

Sayumi

Les points forts : Équipements et infrastructures et conditions de l’hébergement
全体的によかった。朝食がもっと充実していたら尚良い
Séjour de 1 nuit en août 2022
Réponse de Thanaphon.M le 11 août 2022
Thank you for taking the time to provide us with your feedback. We welcome suggestions such as yours as they indicate the areas where we can further improve. We will continue in our improvement efforts to provide excellent service and products to our residents. Your sincerely,

10/10 Excellent

Natthapat

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Staff friendly, warm welcome Big and clean
Séjour de 1 nuit en juillet 2022
Réponse de AMP le 3 août 2022
Dear Khun Natthapat, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We hope to welcome you again.

10/10 Excellent

atsushi

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
洗濯機があって、よかった
Séjour de 1 nuit en juillet 2022
Réponse de Thanaphon.M le 24 juil. 2022
Dear Mr. Atsushi, Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.

10/10 Excellent

JAESIK

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
조용하고 깨끗하고 조식이 쪼금 아쉽지만 헬스장 수영장 모두 좋습니다. 뷰도 좋구요
Séjour de 2 nuits en juillet 2022
Réponse de AMP le 20 juil. 2022
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We hope to welcome you again.

10/10 Excellent

SIRIPORN

Séjour de 1 nuit en juin 2022
Réponse de AMP le 19 juil. 2022
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We hope to welcome you again.

8/10 Bien

Amuse

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
reasonable price with good conditions and services 👍
Séjour de 1 nuit en juin 2022
Réponse de AMP le 25 juin 2022
Dear Valued guest We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We hope to welcome you again. :)