Hôtel près de Parc national de Mathikettan Shola (Udumbanchola)

« The hotel is dated. The rooms are in desperate need of refurbishment. We had booked an extra bed and was not provided a pillow. The bathroom was not clean. We were meant to stay for two nights and checked out after the first night. The breakfast is substandard. The hotel seems short staffed—when we checked out it was the bellhop that did the processing of the paperwork and not the reception staff and this was around 9am. According to their ‘proforma invoice’ we are owed a refund of Rs. 5407...

« Bon accueil dans un cadre reposant.Aucun problème »

« The staff is very rude and unfriendly. The rooms are very different as to what is shown in the poctures. Restaurant kitchen is not clean. Team memebers from Happy Hub were good. »

« Spa staff rushes people not able to explain well. Dining staff is good but slow and not trained well. »

« The place did not justify the price, I felt it was overpriced for a 3 star place »

« Its a good property. »

« It was amazing, we got a room with excellent view. The staff were very nice and the manager was also very friendly. They even gave medicine for one of my friend who was ill. Overall loved the stay and the staff . »

« Fabulous staff members, Azad and Sharma just to name a few. Incredible ambience. Every staff members contributed to make our stay memorable. »

« Great staff! Good food at restaurant »

« Hotel is excellent, views are spectacular and staff are wonderful people. They go above and beyond. I've deducted 1 star because the hotel rooms are not wind-tight and have no permanent heating, despite being in a cold location. Hotel owners, please fix this! »

« The Hotel deserves 5 stars coz of location, cleanliness, delicious freshly prepared food from their kitchen, and friendly staff who are also very accommodating. However, guests are inconvenienced due to 1) no desk in room. I was told by reception that desks are available in superior rooms and not in basic rooms. I checked hotel’s website and don’t see any mention of desks in superior/ other rooms or any photos showing desk in room?? 2) Electrical outlets locations are poorly located in relation...

« Rude staff and poor dining options. »

« Did not use the pool...the staff are friendly. buggy service from lobby to room is good as somebody is on staff at all times. Food is terrible. just go to the nearby hotel and eat. »

« Not really a 5 star, room and bathroom not very big, we had much better elsewhere, but splendid view and comfortable bed. Service in restaurant was great thanks to its manager! Noisy hotel, room doors not sound insulated while children play and scream in the corridors until 11pm and from 7:30am! Noisy dining room too, as often in India. hotel out of the way, a little far from everything. Apparently this hotel does not provide anything for the Driver unfortunately, except 2 washrooms for lots of...

« Situation idyllique!! Hotel "rustique", chambres idem. Cuisine assez banale. Gentillesse du personnel. Qualité/prix moyen »

« Great property, huge rooms with a separate sitting area. Balcony with great valley views. Food and beverage service is dirty and unhygienic. Sugar is dirty, lying open under the service desk at the canteen. No glass ware in the rooms for water etc. were provided paper cups, how un-ecofriendly. Even if you want to have any drink it’s the paper cups. They are going through 100’s of paper cups each day/ how easy to provide glassware in rooms. The room had dust and cobwebs. Photo attached and also...