Hôtel près de Lockhart Gap Viewpoint (Devikolam)

« Great property, huge rooms with a separate sitting area. Balcony with great valley views. Food and beverage service is dirty and unhygienic. Sugar is dirty, lying open under the service desk at the canteen. No glass ware in the rooms for water etc. were provided paper cups, how un-ecofriendly. Even if you want to have any drink it’s the paper cups. They are going through 100’s of paper cups each day/ how easy to provide glassware in rooms. The room had dust and cobwebs. Photo attached and also...

« The hotel is dated. The rooms are in desperate need of refurbishment. We had booked an extra bed and was not provided a pillow. The bathroom was not clean. We were meant to stay for two nights and checked out after the first night. The breakfast is substandard. The hotel seems short staffed—when we checked out it was the bellhop that did the processing of the paperwork and not the reception staff and this was around 9am. According to their ‘proforma invoice’ we are owed a refund of Rs. 5407...

« Its a good property. »

« Rude staff and poor dining options. »

« très moyen pour le prix excessif »

« The place did not justify the price, I felt it was overpriced for a 3 star place »

« The good - the room size is huge, the staff at the restaurant were very courteous and provided service with a smile. Please ensure to ask room on higher floors. From start the experience wasn't good. Whlist making the booking we opted for breakfast and dinner included in our tariff. However, when checking in we were told to pay an additional rs 7000 for 4A and 1c »

« Bon accueil dans un cadre reposant.Aucun problème »

« Tre nætter De-luxe-, men første nat, var forfærdelig, da der var en skrækkelig lugt i rummet, så vi skiftede rum, hvor bruseren ikke var tilsluttet, og meget begrænset med varmt vand. De to unge drenge, var rimelig høflige. Central beliggenhed Alt for dyrt i forhold til standarden »

« The day we went, we saw the sheets had been changed months ago. They were not fresh. Bathroom had a leaky faucet. Tv and room phone were not working. Above all the room was nothing like the pictures. Looks like they took the pictures when the hotel was new. It looks 50 years older now. »

« This is NOT in Munnar town centre. The map is WRONG. It is actually 12km (35 mins) south of Munnar. Place is peaceful. It is 20 minutes walk from the nearest place to eat. It was freezing cold at night... as in wearing 5 layers of clothing cold. The smallest cabin would be v tight for 2 people. The walk up to the cabin from the carpark is crazy steep. Might be challenging for people with mobility issues »

« Emplacement approximatif sur le descriptif, car cet hôtel se trouve à 13km de Munnar. Hôtel mal entretenue, inconfortable et personnel décevant. Lors de notre arrivée, aucune fiche hôtel n'a été remplie, et pas de demande de passeport. Personnel incompétent et petit déjeuner décevant. »