Hôtel près de Parc Gelora (Kuantan)

« Hotel agréable et bon petit déjeuner, le personnel en salle est top »

« nice place »

« Our recent stay at the Rocana Hotel was unfortunately quite disappointing. While some members of staff were fun, friendly, and welcoming, others came across as the complete opposite, which made the overall experience feel inconsistent. The location itself is good and convenient, however the parking situation was frustrating. Although the hotel advertises parking, spaces are extremely limited and availability is very hit and miss. On more than one occasion, we had to park on the street and get...

« Le seul point négatif est la télé qui est inutilisable par les étrangers. Seul accès aux chaînes locales en malais. Pas de possibilité de partage d’écran ou de netflix. Sinon, tout était super »

« A tired, dirty and dilapidated hotel… »

« Je conseille fortement cet hôtel Un personnel extra de l'accueil au personnel de ménage. Tant la propreté, le confort de la literie, la situation et le petit déjeuner varié tous les jours. La douche chaude, la bonne climatisation »

« The space is big however we saw some cockroaches. The pool need some cleaning. Glad there're hot water with good pressure Kettle, mug, 3 in 1 coffee mix, provided »

« Good »

« Pros The bed provided a good and comfortable sleep experience. The bathroom ventilation fan was working well. There was proper lighting at the dressing desk, which was helpful for makeup or grooming. The air conditioner cooled the room effectively. The lift was in good condition and functioned properly. Cons Poor bathroom condition: The bathroom was in very poor condition and clearly in need of an upgrade. In the first room, the shower heater was not functioning, which required a room...

« On one of the day my room was not cleaned,i asked the guy and he said i did not inform him,i told him it should be the other way around,if i inform him not to clean then there is no need to clean otherwise he should clean.Maybe the management should put the label slider or a hanger on the door to indicate if cleaning of the room is required. Other than that,not much issues,room and toilet is small but i took the standard room and for the price,there is no complaints.There is only one coffee shop...