Kastelen in Grotte de Niaux

'We booked this hotel for a cosy week away in the snow and cold, hoped for a spa, good food and a comfy room to watch movies, but what we were met with was the farthest thing from all of this despite advertising. The spa is an added cost PER USE despite the expensive room, the breakfast was, quite frankly, disgusting and cold, (the hot stuff like scrambled eggs, bacon, and sausages), and the Wi-Fi was SO SLOW we couldn’t watch a thing on netflix. For five days. We ended up leaving early, because...

'Atendimento excelente, bem localizado prox estaçao de esqui, cafe da manha simples, mas gostamos muito.'

'Spent 2 nights here as part of a motorcycle tour, staff were outstanding, food was delicious highly recommend the hotel & restaurant '

'Gezellig hotel'

'I recently stayed at this hotel and overall had a very pleasant experience. The property itself is well maintained, comfortable, and provided a relaxing atmosphere throughout my visit. What truly stood out was the staff — they were consistently warm, attentive, and genuinely helpful, which made the stay feel very welcoming. There were, however, a few areas that could use improvement. The dining experience was below expectations, both in terms of food quality and the availability of plates...

'The first room was nothing like the photo on my booking. No balcony - no views ( just a service yard) and noisy drains kept me awake. Moved rooms after I complained. Only stayed 3 nights not four. '

'Merci au personnel pour cet accueil au sein de l’hôtel'

'Habitaciones correctas, vistas panoramicas del restaurante, preciosas. Personal servicial y amable.'