Hôtel près de Musée des arts de Cranbrook (Détroit)

« Great stsy »

« manque de café les 2 derniers jours. petit déjeuner non inclus. pas de service aux chambres régulier »

« . »

« I made a last minute booking for a 2 night stay here and was pleasantly surprised by this hotel. It is relatively new so I was immediately relieved as I have allergies and can’t often tolerate some of the older hotels. The front desk employee Ciara was lovely and efficient. She was very helpful and answered all of my questions. I lost my room key while running around and she remembered me immediately and easily able to set me up with a new one. »

« The room was okay, very dark lighting, and very small window so you could hardly see anything. We found quite a lot of short hair on the bathroom floor. So it was not sparkling clean. We truly did not like the communal soap and shampoo dispensers by the sink and in the shower. That is extremely against any sterile rules. Post Covid and other viruses, no thanks! Even without Covid, how many hands that touched people's private parts and then the dispenser, that's a no no! Distasteful and not...

« Room was clean and didn't hear any noise from other rooms beside and on top of my room. Close by the highway and lots of restaurants near by which is a plus »

« Modern and pleasant room. Good welcome. Good breakfast. Large choice of very good restaurants around »

« The staff was very friendly and helpful anytime I needed help/had a question. If it were just down to that alone, it’s be 5 stars. I had an OKAY stay… the elevator needed a good vacuum/sweeping. Every time I was in there it was really messy. During my 5 day stay, on day 3 I had a family with multiple children above me playing parkour it seemed… I didn’t complain or asking to move because it would’ve been a hassle. On day 4, I ended up waking up to movement near my window (I was on the 2nd...

« Pas propre »

« Clean facilities, helpful staff, and good location! »

« Nous avons été "balancé" dans l'hôtel d'en face soit disant pour un problème de chambre alors qu'ils ont fait un surbooking, sans aucune indemnité et ils osent répondre à Expedia que nous ne nous sommes pas présenté !!! heureusement j'ai le voucher de leur part pour aller dans l'hôtel d'en face qui n'ai pas du tout au même standing (mais tout de même avec un personnel plus agréable) ! Etablissement à fuir et qui se fou totalement de ses clients et osent répondre n'importe quoi !!!!! »