4/10 – Matig
Nicole
Reisde met familie en kleine kinderen
26 feb 2026
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The elevators at this establishment were not in operation for guests. We were not informed by expedia or the hotel about this ahead of our arrival. We definitelywould have changed the hotel if we had known because we are a party of 4 and each had a 40lbs+ luggage plus carry-ons etc. Additionally they put us in the second building on the 5th floor (the top floor). They did send someone to help us once we brought it to their attention. However, when we checked out they sent someone but they only would take the bigger bags we had. We had to carry our carry ons and other items down 5 flights of stairs with a young child. When we tried speaking to front desk when we wanted some kind of refund for this experience, they said that they could help us find somewhere else to stay if we wanted to leave. While we wanted to leave of course it wasn't realistic given the late notice and challeneges of moving a family of four to a completely different hotel, so that comment really seemed to be coming from a snarky place. With all that being said, the room itself was clean enough and the pool was nice. Another factor to consider about this hotel is that there is apparently a big party and this hotel every weekend. I think this might contribute to why it's pretty affordable. The parking lot gets crazy as there are police and security yelling and trying to sort out people going to the party vs going to the hotel. Also, there are a lot of people right outside the pool area trying to get in.
Nicole
1 nacht verbleven in februari 2026
