Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 1280 avis sur 1845." "
10 – Excellent
1.280
Note des voyageurs de 8 (Bien), d’après 331 avis sur 1845." "
8 – Bien
331
Note des voyageurs de 6 (Satisfaisant), d’après 108 avis sur 1845." "
6 – Satisfaisant
108
Note des voyageurs de 4 (Médiocre), d’après 61 avis sur 1845." "
4 – Médiocre
61
Note des voyageurs de 2 (Horrible), d’après 65 avis sur 1845." "
2 – Horrible
65
9,2/10
Propreté
9,4/10
Personnel et service
8,8/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
10/10 Excellent
Eric
28 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Eric
Séjour de 2 nuits en juin 2023
10/10 Excellent
Karine
29 déc. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Service impeccable chambre spacieuse et très bien équipée avec machine à café et bouteilles d’eau quotidiennement a disposition. Bons restaurants dans l’hôtel et service de navette gratuite sur 3 miles autour de l’hôtel. Accueil très agréable et tres professionnel. Très bien situé dans downtown LA pour prendre les transports
Karine
Séjour de 7 nuits en décembre 2022
Réponse de Shashi Poudyal, General Manager le 9 janv. 2023
Thank you for your acknowledgment of all the hard work and commitment by our associates! We will be sure to share it with them. We strive to provide the best possible service to our guests, and their satisfaction is our reward. Thank you for taking the time to let us know we're doing something right. We look forward to serving you in the future.
10/10 Excellent
Deb
Voyage en famille
23 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff are amazing here. Property is well maintained. Rooms are clean. Courtesy car service within 2.5 mile car radius was very helpful to us on two occasions.
Deb
Séjour de 2 nuits en mai 2024
10/10 Excellent
Alec, Washington
Voyage en famille
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Courtesy driver Robert was excellent. Really like the hotel.
Alec
Séjour de 1 nuit en mai 2024
10/10 Excellent
JeriLane
Voyage en famille avec de jeunes enfants, Voyage en famille
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel! From the bellhop unloading the car to the great service checking in. Everything was top notch service.
JeriLane
Séjour de 2 nuits en mai 2024
10/10 Excellent
Kimberly
21 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kimberly
Séjour de 1 nuit en mai 2024
10/10 Excellent
Arpit
21 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We really enjoyed our stay.
Arpit
Séjour de 1 nuit en avril 2024
10/10 Excellent
Cynthia, Anchorage
21 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We wanted a pampered weekend and that's just what we got! We'll be back!
Cynthia
Séjour de 4 nuits en mai 2024
8/10 Bien
Amanda
20 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amanda
Séjour de 5 nuits en mars 2024
10/10 Excellent
Loreen
20 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loreen
Séjour de 1 nuit en mai 2024
10/10 Excellent
Andres
Voyage en famille
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms were nice and staff was friendly
Andres
Séjour de 1 nuit en mai 2024
10/10 Excellent
Tanwi
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All the staff members are friendly and terrific! The hotel is conveniently located. The rooms are nice and clean. Will definitely return. Ramon in transportation is so kind and helpful. Front desk is also extremely attentive. Thank you.
Tanwi
Séjour de 3 nuits en mai 2024
Réponse de Robbie Nasser, General Manager le 17 mai 2024
We greatly appreciate your acknowledgment of our associates and their dedicated efforts in serving our guests. It brings us immense pleasure to have exceeded your expectations. We eagerly await the opportunity to welcome you back again in the near future. Thank you!
10/10 Excellent
Piyush, San Jose
Voyage en famille
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the service and property
Piyush
Séjour de 2 nuits en mai 2024
10/10 Excellent
Benedicto
10 mai 2024
Benedicto
Séjour de 2 nuits en mai 2024
10/10 Excellent
Jasmin
8 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jasmin
Séjour de 2 nuits en avril 2024
10/10 Excellent
Robert
Voyage en couple
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All was good. Hotel was clean, quiet, with friendly personnel in every capacity. We will certainly return the next time we are in Los Angeles
Robert
Séjour de 3 nuits en avril 2024
Réponse de Robbie Nasser, General Manager le 17 mai 2024
Thank you for sharing your feedback! We look forward to welcoming you back in the near future.
10/10 Excellent
Chris
Voyage en couple
4 mai 2024
Close walk to the Pershing metro station. Uphill walk coming back. Several homeless people in the area of the metro.
Chris
Séjour de 3 nuits en mai 2024
Réponse de Robbie Nasser, General Manager le 17 mai 2024
Glad to hear you enjoyed the sites surrounding the hotel. If you are within a 3-mile radius of our property, we do offer a complimentary courtesy car service that can pick you up.
8/10 Bien
Carolyn
4 mai 2024
Great location for concert hall and other DTLA attractions. Efficient and friendly staff.
Carolyn
Séjour de 1 nuit en mai 2024
8/10 Bien
Shawn
Voyage en couple
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy location to walk to sites.
Shawn
Séjour de 2 nuits en avril 2024
10/10 Excellent
Michael
Voyage en couple
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
What a great hotel!! Our short stay was just incredible. Frankly, I can’t remember customer service as good as at this place. The staff starting from reception to breakfast restaurant to valet was simply amazing. They offer to drive you anywhere within 3 miles from hotel and bring young back in a nice car.
When we arrived my wife was feeling quite unwell with either food poisoning or stomach virus, so check in staff offered extra water and other drinks. They subsequently brought microwave in to the room so we can warm some food.
Amy at the restaurant was also very nice.
Huge thank you to all who made our challenging 2 night stay a great experience. It will be definitely our hotel of choice in future trips to LA.
Michael & Irene from Chicago
Michael
Séjour de 2 nuits en avril 2024
Réponse de Robbie Nasser, General Manager le 17 mai 2024
We genuinely appreciate the glowing compliments you shared with us! We are thrilled that we were able to create a memorable experience for you during your stay. We also hope that your wife is feeling better. We eagerly await the opportunity to welcome you back, and we sincerely hope that your next visit will be free of any challenges. Thank you once again!
10/10 Excellent
Patrick
3 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had not stayed in DT LA before. VERY pleased with the location and facilities. Staff was great.
We highly recommend this OMNI.
Patrick
Séjour de 2 nuits en avril 2024
Réponse de Robbie Nasser, General Manager le 17 mai 2024
We are thrilled to have been your first host during your visit to Downtown LA. Knowing that our staff exceeded your expectations brings us great joy. We eagerly look forward to the opportunity to serve you again in the near future. Thank you!
10/10 Excellent
Amy
3 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amy
Séjour de 3 nuits en avril 2024
10/10 Excellent
Allison
3 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Allison
Séjour de 1 nuit en avril 2024
10/10 Excellent
MoJoe
1 mai 2024
MoJoe
Séjour de 1 nuit en avril 2024
10/10 Excellent
August
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good location if you need to stay in Down Town
August
Séjour de 1 nuit en avril 2024
10/10 Excellent
Hyungsoo
Voyage en groupe
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love the staffs, check out time is at 12pm
Hyungsoo
Séjour de 2 nuits en avril 2024
10/10 Excellent
Daphne
Voyage en couple
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel
Daphne
Séjour de 2 nuits en avril 2024
10/10 Excellent
Edvin
29 avr. 2024
Les points forts : Propreté
Edvin
Séjour de 1 nuit en avril 2024
10/10 Excellent
Radwa, Chandler
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We really enjoyed our stay
Radwa
Séjour de 2 nuits en avril 2024
Réponse de Robbie Nasser, General Manager le 29 avr. 2024
We are so delighted to hear you had a wonderful experience with us. We look forward to serving you again in the near future.
10/10 Excellent
Gustavo
Voyage en famille
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everithing is fine
Gustavo
Séjour de 2 nuits en avril 2024
10/10 Excellent
Scott David
Voyage en famille
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
All good.
Scott David
Séjour de 1 nuit en avril 2024
4/10 Médiocre
Matt
27 avr. 2024
Matt
Séjour de 3 nuits en avril 2024
Réponse de Robbie Nasser, General Manager le 17 mai 2024
We apologize for the disappointment reflected in your 2-star rating. Providing excellent service to our guests is our utmost priority, and we value your feedback. We would greatly appreciate any specific feedback you can provide us with, as it will enable us to identify areas for improvement and work towards enhancing your experience. Thank you for taking the time to share your thoughts with us.
10/10 Excellent
Naoaki
27 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Naoaki
Séjour de 2 nuits en avril 2024
10/10 Excellent
Alicia
25 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent service
Alicia
Séjour de 2 nuits en avril 2024
Réponse de Robbie Nasser, General Manager le 29 avr. 2024
Thank you for letting us take care of you during your stay in Los Angeles! We are so pleased you had a wonderful experience.
10/10 Excellent
Kashif
Voyage en famille
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay
Kashif
Séjour de 2 nuits en avril 2024
10/10 Excellent
Manisha
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Customer setvice
Manisha
Séjour de 1 nuit en avril 2024
10/10 Excellent
Joan
22 avr. 2024
Joan
Séjour de 2 nuits en mars 2024
10/10 Excellent
Stacy
Voyage en groupe, Voyage d’affaires
19 avr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Sabrina & Tim were the best employees ever. Made sure every commodification was met and went and above and beyond for my stay! I would recommend them to be promoted to vacation planners because they did the BEST!
Stacy
Séjour de 1 nuit en avril 2024
Réponse de Robbie Nasser, General Manager le 29 avr. 2024
Thank you so much for your recognition of all the efforts by Sabrina and Tim! We have ways of recognizing our associates when their performance is mentioned, and I will make sure that this happens with them. It was a pleasure, and we would sincerely hope to have the opportunity to do serve you again in the very near future.
10/10 Excellent
Dawn
Voyage en famille, Voyage d’affaires
19 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The service desk clerk was so nice and very helpful
Dawn
Séjour de 2 nuits en février 2024
8/10 Bien
Paul
Voyage en famille
19 avr. 2024
This hotel is fine for a stay in LA. I would stay there again. There was not enough light in the room. The valet did not answer the phone when I called to bring our car around. We couldn’t find the glasses as they were hidden under the TV.
Paul
Séjour de 1 nuit en avril 2024
Réponse de Robbie Nasser, General Manager le 29 avr. 2024
We love to hear that you enjoyed your stay with us, and will return again in the future. Your feedback is greatly appreciated, and we will be sure to share it with our team so we can address them for a more pleasant experience for you next time.
2/10 Horrible
Robert
17 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Their computer system was down and also the rooms weren’t updated for the price I was paying and very outdated
Robert
Séjour de 2 nuits en mars 2024
Réponse de Robbie Nasser, General Manager le 18 avr. 2024
Thank you for sharing your concerns about your recent stay with us. We deeply regret and our truly sorry for the inconveniences and frustrations you experienced due to the technical issues with our system. We appreciate your understanding and graciousness in sharing your experience with us. We hope to have the opportunity to serve you again for a much smoother and enjoyable stay in the future
8/10 Bien
Kimberly
15 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Kimberly
Séjour de 1 nuit en avril 2024
10/10 Excellent
Maricelle
15 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Maricelle
Séjour de 1 nuit en avril 2024
10/10 Excellent
Matthews
Voyage en couple
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
From the moment you arrive, you are treated with courtesy and care. Love the quiet, old school, East Coast feel of the place — right in the middle of DTLA (downtown LA). Across the street from the Broad, the Disney Concert Hall, and the Music Center and right next to the Museum of Contemporary Art — fabulous location!
Matthews
Séjour de 1 nuit en avril 2024
Réponse de Robbie Nasser, General Manager le 18 avr. 2024
Sounds like you had a memorable stay, and we are so pleased to hear that! If you travels ever bring you through Los Angeles, we hope you will remember us. Thank you again for such great compliments!
10/10 Excellent
Melissa, Quartz Hill
Voyage en famille
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel close to points of interest
Melissa
Séjour de 1 nuit en avril 2024
10/10 Excellent
Benito
14 avr. 2024
Benito
Séjour de 1 nuit en avril 2024
10/10 Excellent
Annie
Voyage en couple
13 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I truly can say that our experience with Omni Hotel from the greeting at the door by the Bellmen.
The associates at the front desk were great wonderful personalities Sabrina Sicre one of the first associates that I had contact with by phone was outstanding her guidance helped me so much so patient and very kind. When I actually got to meet her
I knew it was her just by the way she treated me,then
there was Tim Prater he told us of some great places to eat and visit during our stay.
When calling for things we needed Prime Hendrix took care of any request without hesitation these workers are an asset to the Hotel.
Thank you so much all of you.
The grounds are beautiful the terrace soo nice we spent time out there with the fire pit on.
I would recommend anyone to stay there
The shuttle service excellent our driver Robin oh he knows downtown dropped us off and picked us up several times it’s the best we loved not driving.
Keep up the excellent work!!!
Annie
Séjour de 2 nuits en avril 2024
Réponse de Robbie Nasser, General Manager le 29 avr. 2024
Thank you so much for your recognition of our associates! We have ways to recognize and appreciate them for all their efforts in ensuring our guests are taken care of, and have a memorable experience. We look forward to welcoming you back soon.
10/10 Excellent
Lisha
Voyage en famille, Voyage d’affaires
8 avr. 2024
Great location.
Lisha
Séjour de 1 nuit en avril 2024
10/10 Excellent
Nicholas
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great
Nicholas
Séjour de 3 nuits en mars 2024
10/10 Excellent
Maeve
8 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement