Lake Mizzau

Room was very good. Staff was very slow at check in and not well trained, had to ask questions of manager. I paid for parking and could not get in or out of the parking garage, except for when i checked out and management finally got the message that their in and out system was broken and they left the gate open. They have a lounge area with nice chairs but we had to get our own drinks at the bar and bring them into the lounge. Staff never came by to ask if we needed another drink or anything. We and others in the lounge were totally ignored, even with live music on Friday night. Very disappointed in our stay. I will really question where I will ever stay in another Intercontinental Property again.