Een binnenzwembad

Beoordelingen van SpringHill Suites by Marriott Kingman Route 66

3 out of 5
SpringHill Suites by Marriott Kingman Route 66
3101 E Andy Devine Ave, Kingman, AZ

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 524 van 906 beoordelingen" "
Gastenscore: 8 - Goed. 268 van 906 beoordelingen" "
Gastenscore: 6 - Redelijk. 73 van 906 beoordelingen" "
Gastenscore: 4 - Matig. 25 van 906 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 16 van 906 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,2/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Jessika

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 night at Route 66
1 night stop on our way to the Grand Canyon. Rooms were clean and spacious. We liked the toilet being separate from the bathroom. Breakfast was decent. The pool area didn't look very clean. Laundry room was dirty, looked like it hadn't been cleaned for a while: all around were cloths, empty boxes and lots (really lots) of dust ... these weren't just from that day, since the space between the machines and the walls were filled with it. The outside terrace could have been cleaner, bird droppings everywhere on seats, chairs, tables ... not inviting to sit outside. I know that birds 'do their thing', but if someone could check once or twice a day it could be better. The hotel is located out of the Kingman Center, bit close enough to quickly get there for dinner (try Mr D'z Route 66 Diner). Overall the 1 night stay was ok, but the cleanliness in some areas could improve.
Laundry room
Laundry room - that dust is not from 1 day
Laundry room
Laundry room
1 nacht verbleven in juli 2023
Reactie van Manager op 30 aug 2023
Hello Jessika, I am happy that we met most of your needs and appreciate that you also let us know the areas that we can continue to improve upon. Your feedback is helpful, and we can benefit from your perspective of our accommodations, hospitality, and services. We are always looking for ways to improve the guest experience. I hope you will return to see how we continue to grow and evolve.

8/10 – Goed

Xavier

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good place to stay. Room was very good!
1 nacht verbleven in augustus 2023
Reactie van GM op 18 aug 2023
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your experience you had while staying with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our corporate management team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,SHANENA MOANANUGeneral ManagerThank You it was my pleasure helping you folks. hatchiboi18@gmail.com9287538766

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Mooi hotel, ruime kamers en goede breakfast. Aanrader!
1 nacht verbleven in juli 2019
Reactie van Manager op 24 jul 2019
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Uitstekend hotel wanneer je op door reis ben. Het hotel is schoon en de kamers ruim. Het gratis ontbijt is prima.
Reactie van Guest Relations Manager op 30 nov 2016
Dear guest, Thanks so much for letting us know that you were happy with your experience here in our hotel. Please know that we value your business, we are doing our best to make your future visits consistent and pleasant. Thanks so much voor ons te laten weten dat u tevreden bent met uw ervaring hier in ons hotel waren. Houd er rekening mee dat we de waarde van uw bedrijf, we doen ons best om uw toekomstige bezoeken consistent en aangenaam te maken.

10/10 – Uitstekend

SB, Haarlem

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed hotel, ruime kamer, alles goed in orde
We hebben het hier goed naar ons zin gehad. Net ontvangst, net hotel, nette en ruime kamer en gescheiden toilet en badkamer, heerlijk! Het internet werkt goed. De ramen als afscheiding tussen bureau en bedden hebben we even een papiertje tussen gestopt, dat rammelde bij elke stap. Dat is een klein puntje van aandacht. Ontbijt was voor Amerikaanse begrippen gewoon in orde. De omgeving hebben we niet echt gezien, we waren op doorreis maar dit hotel is zeer geschikt voor een rit via Route66 (mooi!) naar Flagstaff en/of de Grand Canyon (South Rim).

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed Hotel aan de Route 66.
Goed Hotel met ruime en nette kamers met afgescheiden werkruimte. Zeer goed ontbijt met vele mogelijkheden. Aparte toiletruimte en uitstekende badkamer. Hotel ligt aan Route 66

6/10 – Redelijk

Jurgen, Grimbergen

Positief: Netheid
Ideaal slaap-en-doorrijd-hotel
Prijs-kwaliteit is dit een goed hotel om te overnachten op weg van of naar de Grand Canyon. Vriendelijk personeel, kamer en bed ok (niet geheel geluidsdicht) en het ontbijt was ook in orde. Wat je dus mag verwachten op zo'n locatie en voor dat budget.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Heerlijk ontbijt, schitterende kamer

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Weinig te doen in de buurt maar goed overnachtingshotel op weg naar de Grand Canyon!

10/10 – Uitstekend

Eddie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
2 nachten verbleven in mei 2024
Reactie van Manager op 25 mei 2024
Hello Eddie,We appreciate your feedback regarding your recent stay with us. Please know that guest satisfaction is our top priority, and we will address the concerns you've raised internally to enhance the experience for future visitors. We hope to welcome you back in the future for an improved stay.

10/10 – Uitstekend

Lief

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stay would have been perfect except for broken elevator. Staff were able to move us from 4th to 2nd floor.
1 nacht verbleven in mei 2024
Reactie van Manager op 22 mei 2024
Hello Lief, Thank you for sharing your feedback with us. We appreciate your understanding during the elevator inconvenience. Our team is always ready to assist with any challenges to ensure a comfortable stay for our guests. We hope you still enjoyed the rest of your time at the hotel.

4/10 – Matig

Sachin

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We are group of 5 including 2 senior citizen and one 1 years old. When we reached at 10pm reception informed us lift is not working and gave us forth floor room. We requested to manage room 1 st or 2nd floors. They didn’t.( when lift was not working they must have to inform us before our checking refund all payment and give us some time to decide stay with same hotel or make reservation to another hotel prior our check in time) Room condition : no paper napkin , fridge was not working, toilet sheet has some stains. No body lotion. Worst experience to stay this property.
1 nacht verbleven in mei 2024
Reactie van Manager op 13 mei 2024
Hello Sachin, We apologize for the inconvenience you experienced during your stay. Our team is working diligently to address maintenance issues promptly. Your feedback has been noted for further improvement. For any further assistance or feedback, please feel free to contact our management team directly.

10/10 – Uitstekend

Leanne

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great property and the staff are excellent.
4 nachten verbleven in maart 2024
Reactie van Manager op 19 apr 2024
Hello Leanne,We're thrilled to hear you enjoyed your stay with us and found our staff to be excellent. Your kind words mean a lot to us, and we hope to welcome you back soon for another great experience at our property.

8/10 – Goed

Philippe

1 nacht verbleven in maart 2024
Reactie van Manager op 1 mei 2024
Hello Philippe, We appreciate you choosing our hotel for your stay. We hope you had a pleasant experience and look forward to welcoming you back in the future.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very roomy and comfortable, larger than usual room size
1 nacht verbleven in april 2024
Reactie van Manager op 9 apr 2024
Hello Michael,We are delighted to hear that you found our rooms spacious and comfortable. Guest satisfaction is our top priority as we aim to provide a memorable stay for all our visitors. Should you have any further feedback or requests, please don't hesitate to reach out to us directly.

10/10 – Uitstekend

Paul

1 nacht verbleven in maart 2024
Reactie van Manager op 9 apr 2024
Hello Paul,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 – Uitstekend

Aaron

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just needs a bigger restroom
1 nacht verbleven in maart 2024
Reactie van Manager op 19 mrt 2024
Hello Aaron,Thank you for your feedback regarding our restroom size. We appreciate your insight and will take it into consideration for future improvements to enhance our guests' experience during their stay. If you have any further comments or suggestions, please feel free to share them with our management team directly.

10/10 – Uitstekend

FUMIKO

Positief: Netheid
1 nacht verbleven in maart 2024
Reactie van Manager op 18 mrt 2024
Hello FUMIKO,We are delighted to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please feel free to reach out to us. We look forward to welcoming you back soon!

10/10 – Uitstekend

Edward

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service and staff.
1 nacht verbleven in maart 2024
Reactie van Manager op 6 mrt 2024
Hello Edward,We are pleased to hear that you enjoyed our service and found our staff to be excellent. Your feedback is greatly appreciated. Thank you for choosing to stay with us, we hope to welcome you back in the future.

8/10 – Goed

Sara Kristina

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel to stay
We stayed for one night. Our daughter enjoyed the indoor pool. The breakfast was good, only problem was that it ended at 9. When you are on holiday, you sometimes like to sleep in. But overall a good stay, comfortable beds. Nice with late checkouts
1 nacht verbleven in februari 2024
Reactie van Manager op 29 feb 2024
Hello Sara Kristina,We are delighted to hear that your daughter enjoyed the indoor pool and that you found the beds comfortable during your stay. Late checkouts can indeed be a convenient option. Your feedback regarding breakfast timing is duly noted for future improvements. Thank you for sharing your experience with us!

10/10 – Uitstekend

Dennis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Manager op 29 feb 2024
Hello Dennis,We're thrilled to hear you had a wonderful stay with us! If you have any further comments or suggestions, please do not hesitate to contact us.

6/10 – Redelijk

Pam

1 nacht verbleven in januari 2024
Reactie van Manager op 3 feb 2024
Hello Pam,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and apologize if there were any aspects of your experience that did not meet your expectations. We highly encourage you to reach out to our hotel directly so we can address any concerns you may have had. We value your input and hope to have the opportunity to enhance your future stays with us.

10/10 – Uitstekend

Patrick

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Staff was awesome and very helpful. Rooms were clean. Showers had ok water pressure and breakfast was ok. Overall I would stay again.
2 nachten verbleven in januari 2024
Reactie van Manager op 23 jan 2024
Hello Patrick,Thank you for your positive feedback on our staff's excellent service and the cleanliness of our rooms. We're glad to hear that you found the water pressure in the showers to be satisfactory and enjoyed our breakfast offerings. We appreciate your patronage and look forward to welcoming you back during your next visit.

10/10 – Uitstekend

Ivan

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Welcoming staff. Easy to get to. The room was well taken care of.
1 nacht verbleven in januari 2024
Reactie van Manager op 12 jan 2024
Hello Ivan,Thank you for your positive feedback! We're thrilled to hear that our staff made you feel welcomed and that you found our hotel easy to get to. We take pride in maintaining our rooms to ensure a comfortable stay for our guests. We appreciate your review and hope to have the opportunity to welcome you back in the future.

10/10 – Uitstekend

Lea

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Another great stay
The staff were really professional, kind and attentive.
1 nacht verbleven in december 2023
Reactie van Manager op 8 jan 2024
Hello Lea,Thank you for your feedback! We strive to provide exceptional service to our guests and it is wonderful to hear that our staff left a positive impression on you. We value your kind words and appreciate you taking the time to share your experience with us. We hope to welcome you back in the future for another memorable stay.

2/10 – Ontzettend slecht

Avikam, Chicago

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Dirty Not maintained
1 nacht verbleven in december 2023
Reactie van Manager op 31 dec 2023
Hello Avikam,Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We strive to maintain a clean and well-maintained environment for our guests. Your comments will be shared with our team for further improvements. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

10/10 – Uitstekend

karina

1 nacht verbleven in december 2023
Reactie van Manager op 20 jan 2024
Hello karina,Thank you for choosing our hotel for your stay! We are delighted to hear that you had an excellent experience with us. We strive to provide exceptional service, and it's rewarding to know that we met your expectations. We hope to have the pleasure of welcoming you back in the future.

10/10 – Uitstekend

ERIN, Tustin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Manager op 24 dec 2023
Hello ERIN,We're thrilled that you had such a great experience at our hotel! It's always a pleasure to receive positive feedback. If there is anything else we can do to make your next visit even better, please don't hesitate to reach out. We look forward to welcoming you back in the future.

10/10 – Uitstekend

Luis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Customer Service and Clean Rooms
5 nachten verbleven in december 2023
Reactie van Manager op 17 dec 2023
Hello Luis,Thank you for your positive feedback! We strive to provide excellent customer service and maintain clean rooms for our guests. We appreciate you recognizing our efforts and hope to welcome you back soon for another enjoyable stay.

8/10 – Goed

Matthew

Reisde met huisdieren, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This was a great stay. Would recommend. Loved the couch in room.
1 nacht verbleven in november 2023
Reactie van Manager op 26 nov 2023
Hello Matthew,Thank you for sharing your positive experience with us! We are pleased to hear that you enjoyed your stay and found our couch in the room to your liking. We appreciate your recommendation and hope to welcome you back in the future.

10/10 – Uitstekend

Janis

1 nacht verbleven in november 2023
Reactie van Manager op 13 dec 2023
Hello Janis,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a wonderful experience with us. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back soon!

10/10 – Uitstekend

Mylinh

1 nacht verbleven in november 2023
Reactie van Manager op 10 dec 2023
Hello Mylinh,Thank you for choosing to stay with us! We appreciate your support and are delighted to hear that you had a wonderful experience at our hotel. If you have any further comments or feedback, please don't hesitate to share them with us. We hope to welcome you back in the future.

10/10 – Uitstekend

nancy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Manager op 25 nov 2023
Hello nancy,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. Should you have any further feedback or suggestions, please do not hesitate to reach out to us directly. We appreciate your support and hope to welcome you back soon for another excellent stay.

6/10 – Redelijk

Robert, Oro Valley

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Shower was very slow, breakfast was bad. But the staff was super.
2 nachten verbleven in november 2023
Reactie van MP - Guest Relations Manager op 14 nov 2023
Hello Robert, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

10/10 – Uitstekend

Gordon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
On the road with Linda
Great hotel nice clean rooms, breakfast had lots of choices.
1 nacht verbleven in oktober 2023
Reactie van GM op 5 nov 2023
We appreciate the feedback. We are glad to hear that you had a great stay. Your feedback was shared with our corporate management team. We hope you have a wonderful day!

8/10 – Goed

Tina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pet friendly hotel but no outdoor space for dogs, not uncommon apparently. Good quality and good variety on the breakfast buffet. Good food options in the area. Nice double queen room with sofa. Separate toilet room for shower makes morning easy.
1 nacht verbleven in oktober 2023
Reactie van GM op 30 okt 2023
We were glad that you had a great time staying with us. Your review was sent to our corporate management team to view feedback from guest that matters the most. Have a wonderful day! We hope you choose to stay with us again when you are in the area.

10/10 – Uitstekend

Abigail

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van GM op 29 okt 2023
Good Afternoon,We value our guest here at the Springhill Suites by Marriott Kingman, Az. Thank you for leaving a great review. We have shared your review with our corporate management team. We hope to see you again if you pass through. Travel safe an have a great Sunday.

8/10 – Goed

Roberto

1 nacht verbleven in oktober 2023
Reactie van Manager op 18 nov 2023
Hello Roberto,Thank you for sharing your feedback. We appreciate your review and are glad to hear that you had an overall positive experience at our hotel. If there is anything else we can assist you with, please do not hesitate to contact us.

8/10 – Goed

Kerrie

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Comfortable, clean and safe
The front desk staff were super friendly and welcoming. The hotel was pleasantly clean and comfortable. I liked that the toilet room had a small sink and was separate from the shower and main sink. My only two negatives about our stay was the noise from the hallway (not at all muffled), and the toilet room wall tile was missing and caulking around the sink was poorly done.
1 nacht verbleven in oktober 2023
Reactie van MP - Guest Relations Manager op 23 okt 2023
Hello Kerrie, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

8/10 – Goed

Sarah

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No bathtubs! Well 2 of 273 rooms have bathtubs... good luck. Staff friendly and professional.
1 nacht verbleven in oktober 2023
Reactie van GM op 22 okt 2023
So sorry you were not in a room with a tub. We do appreciate you leaving a feedback. Have a wonderful day!

10/10 – Uitstekend

Susan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is an attractive hotel with an excellent staff. We felt very safe and welcome during our stay. It is located in a very convenient location and there is plenty of hotel parking. There are several restaurants, tourist and shopping areas within a short driving distance. We would definitely stay here again!
2 nachten verbleven in oktober 2023
Reactie van Manager op 22 okt 2023
Hello Susan,Thank you for choosing our hotel! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.

8/10 – Goed

Jo Beth

Positief: Personeel en service
1 nacht verbleven in september 2023
Reactie van SM op 1 okt 2023
Thank you for taking time to do our survey. We appreciate you awesome feedback. Our guest is our number one priority that means the most to us. We are glad to hear that you had a great stay. Travel safe and have a wonderful day.

10/10 – Uitstekend

Rodney

Reisde met partner
Positief: Voorzieningen
Great new modern hotel. Suites are large. Good breakfast. Wish the fridge had a freezer for our ice packs but the front desk kept our ice packs frozen for us.
1 nacht verbleven in september 2023
Reactie van Manager op 1 okt 2023
Hello Rodney,We appreciate that you've taken the time to share with us regarding our breakfast and your comments about our front desk. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 – Uitstekend

Cinthia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love it. It is so clean and the rooms are very neat.
1 nacht verbleven in september 2023
Reactie van Manager op 26 sep 2023
Hello Cinthia,We appreciate the comments, especially with regards to your opinion of our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

8/10 – Goed

Stewart

Reisde met partner
Comfortable bedding. Quiet and easy to get to.
1 nacht verbleven in september 2023
Reactie van MP - Guest Relations Manager op 23 sep 2023
Hello Stewart, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 – Uitstekend

Kiki

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van General Manager - SM op 15 sep 2023
Thank you for your feedback we really appreciate it. Our guest is our number one priority giving you the highest level of hospitality. We hope to see you again if you come back through Kingman. Have a wonderful day!

10/10 – Uitstekend

Bruce

1 nacht verbleven in september 2023
Reactie van General Manager - SM op 15 sep 2023
We thank you for your feedback. Providing the highest level of hospitality is our number goal. We appreciate you taking your time to leave a review. We hope to see you again if you come through Kingman. Have a wonderful day!

8/10 – Goed

Theresa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Manager op 9 sep 2023
Hello Theresa,Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 – Uitstekend

Michael

1 nacht verbleven in augustus 2023
Reactie van Manager op 25 aug 2023
Hello Michael,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 – Uitstekend

SILVIA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and big room
1 nacht verbleven in augustus 2023
Reactie van Manager op 25 aug 2023
Hello SILVIA,Thank you for sharing your experience with us. We appreciate the input referring to our room. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.