Jenkinstown Day Spa

Carlton was very efficient and friendly very helpful in guiding us to different surroundings areas.

The hotel was nice and clean but im very sorry to say the staff from the moment we went in at the front desk no one was hospitable or welcoming 4 staff members chit chatting instead of worrying about receiving the guests with a smile and hospitality, also the the security guard was not welcoming followed me and my daughter to the pool and made us feel uncomfortable when in my mind I could not understand what was security sitting in the pool area for my daughter is 10 years old even the life guard made us feel uncomfortable because the guards was there hanging out with the lifeguard, and we're sitting there gossiping i swear it was about us and kept looking at my daughter no reason hotel staff sitting by the pool for a whole hour like they had nothing to do at work. Made me more uncomfortable because they went and got another guard as if I was supposed to be afraid because I was grilling them for making us feel that way everything else good but staff shifty and staff is everything there should be no staff hanging out by the pool unless it's life guard.