Een binnenzwembad, een seizoensgebonden buitenzwembad en ligstoelen

Beoordelingen van Fairmont Quasar Istanbul

5 out of 5
Fairmont Quasar Istanbul
Buyukdere Caddesi, 76, Mecidiyekoy, Istanbul

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 280 van 396 beoordelingen" "
Gastenscore: 8 - Goed. 72 van 396 beoordelingen" "
Gastenscore: 6 - Redelijk. 19 van 396 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 396 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 396 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

9,4/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Sakir

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Top, kwaliteit hotel op alle vlak
1 nacht verbleven in juli 2023
Reactie van Front Office Manager - Aykut Uzunoglu op 6 nov 2023
Dear Sakir,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 – Uitstekend

Hassan Al

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super
3 nachten verbleven in september 2021
Reactie van Dilara Yilmaz op 23 sep 2021
Dear Hassan Al; Thank you for taking the time to rate your Fairmont Quasar Istanbul experience. Whenever you travel to Istanbul, I am looking forward to welcoming you back for another memorable stay. Best regards

8/10 – Goed

A., Amsterdam

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean hotel, walking distance from the shops/mall.
3 nachten verbleven in januari 2021
Reactie van Dilara Yilmaz op 11 jan 2021
Dear A. Thanks for rating your recent experience in Fairmont Quasar Istanbul. We are looking forward to welcome you back in near future. Best regards

10/10 – Uitstekend

Ozan Unsal

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2020
Reactie van Dilara Yılmaz op 12 dec 2020
Sayın Ozan Unsal; Değerli vaktinizi arayıp bizi puanladığınız için çok teşekkürler. Umarım ilk fırsatta sizi tekrar ağırlayabiliriz. Saygılarımla

4/10 – Matig

Recep

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Prijs kwaliteit verhouding is slecht. De kamer was erg stoffig. Voor het bedrag wat we hier hebben betaald, konden we verblijven in een betere hotel.
2 nachten verbleven in september 2019
Reactie van Assistant Executive Manager op 13 okt 2019
Dear Mr. Recep, Thank you for your sincere and constructive feedback from which we’ll definitely benefit. Hope to welcome you again. Best Regards, Can Özmeriç

8/10 – Goed

SS

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The overall experience was quite good. Our room was very clean and a little bit bigger than the average hotel room in Istanbul. Room service was great. The outdoor pool, in my opinion, is one of the best in town. A special thank you to Ethem working at the Front Office. He assisted us perfectly!!
8 nachten verbleven in juli 2019
Reactie van Fairmont Quasar Istanbul op 21 jul 2019
Dear valuable guest, Thank you very much for your nice comments. We are glad that we were able to provide high-quality service and fulfill your every desire during your stay with us. We are looking forward to welcoming you back at Fairmont Quasar Istanbul. Best regards,

10/10 – Uitstekend

Erik

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Exceptioneel goed
Zeer te spreken over dit hotel qua faciliteiten, personeel als ook ontbijt en diner.
1 nacht verbleven in september 2018
Reactie van Guest Relations op 3 okt 2018
Dear Erik, Thank you for taking the time to write such a wonderful review. We are delighted to hear that you had a great experience at Fairmont Quasar Istanbul with us, enjoyed the atmosphere, our Food& Beverage Services and also our discreet yet exceptional service. We are truly encouraged by your compliments and I have taken the liberty of sharing your appreciation with our team. We look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city. Best Regards, Hazal Demir

8/10 – Goed

Owen

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The Fairmont Istanbul was nice, but it was lacking the service and attention to detail found at other Fairmonts. When we arrived our luggage was taken and never showed up to our room for over 2 hours, multiple calls to have it resolved, because of the time change and jet lag it was a little annoying when we juts wanted to shower and head to bed. The TV system in the room would not work it would go off or screen would go black, the Maintenance staff tried to fix it and were friendly. The room was well laid about and the view spectacular, the iron leaked all over, and needed an extension cord as the main plug for it had a previous plug stuck in it, which could be fixed ? Room service was good, but the dining option otherwise for casual dining were not existent only a Michelin Star venue, and since the Hotel is further out of the old city, some guests might feel apprehensive on venturing out to dine without getting to know the area first. The gold level lounge was a nice perk but strange hours and food combinations. My son travelling with me age 10 found that unlike previous Fairmonts there was no attention for kids or acknowledgement, Rosewood properties seem to be doing this better lately. Over all nice hotel, not sure I’d stay in the Istanbul one next time visiting though.
2 nachten verbleven in mei 2024
Reactie van Aykut Uzunoglu - Front Office Manager op 27 mei 2024
Dear Owen,Thank you for taking the time to share your experience at Fairmont Quasar Istanbul.We are very delighted to hear that you enjoyed your overall stay with us. As we strive to deliver excellent service to each and every one of our guests, your nice feedback will be an encouragement for our team to further develop their skills.With pleasure we have noted your positive review of our hotel and services. We would like to apologize for any inconveniences during your stay due to all inconvenience. It is our highest goal to provide our guests magnificent and memorable moments therefore please rest assured that we are improving our service quality and facilities consistently. We hope you will give us the opportunity to show you our improvements during your future stay with us. Best regards,

2/10 – Ontzettend slecht

Abdulrahman

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
G
1 nacht verbleven in mei 2024
Reactie van Aykut Uzunoglu - Front Office Manager op 14 mei 2024
Dear Abdulrahman,Thank you for visiting us recently. We truly appreciate the time you score of yor recent stay. Your feedback is valuable to us and certainly will help us to improve our service and facilities consistently. However, we would very much appreciate your further feedback, in order to improve ourselves and to provide an excellent service to our guests. I am looking forward to hear from you and hope that you will give us the opportunity to show you improvements and to regain your faith in Fairmont Quasar Istanbul at your next stay. Please let me know if you are planning to visit Istanbul in the future so I may personally ensure that you are well taken care of. Regards,

2/10 – Ontzettend slecht

Kholood

Reisde met een groep
Negatief: Personeel en service, voorzieningen
I didn’t like everything about the hotel. In room dining was too bad. They charged for bread and banana!!! The portion compared to the price is very little. I was sick and ordered certain type of food. The plates smelled like egg. And i told them, they took it and didn’t bring a replacement for my order. House keeping is very slow. You need to call 4 or 5 times for house keeping to come and clean the room. They don’t refill the shampoo in the bathroom. The don’t refill the bathroom amenities The room was very small. The taxi service like if you need to order a taxi. It takes a lot of time and you need to be downstairs you can’t order from your room and come downstairs once the taxi is here. Staff are very rude. Specially the one who checked me in the hotel. All the staff very rude even the ones brings the in room dining. I don’t recommend this hotel
4 nachten verbleven in mei 2024
Reactie van Aykut Uzunoglu - Front Office Manager op 14 mei 2024
Dear Kholood,We would like to thank you for your valuable time to score your recent Fairmont Quasar Istanbul experience and share your feedback with other viewers. First of all, we regret that we were not able to fulfill your expectations and we would like to offer our most sincere apologies for the inconveniences caused. I have made sure to share your feedback with my team. We hope that you will give us to opportunity to show you our improvements and to regain your faith in Fairmont Quasar Istanbul at your next stay.Working hard to deliver great experiences,

10/10 – Uitstekend

Jorge, Miami

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Impecable clean, everything looks new, great service. Saddly the recepction or calling 0, always promissed to send specific request needed, happened 4 times, never did.
2 nachten verbleven in april 2024
Reactie van Aykut Uzunoglu - Front Office Manager op 14 mei 2024
Dear Jorge,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 – Uitstekend

jane

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Each member of staff I encountered was very helpful and polite. The spa area is a joy, with a good size pool, Bedrooms have lots of natural light. Useful working area in rooms as well as convivial bar/ lobby area.
1 nacht verbleven in april 2024
Reactie van Aykut Uzunoglu - Front Office Manager op 14 mei 2024
Dear jane,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 – Uitstekend

Vardan, Granada Hills

4 nachten verbleven in april 2024
Reactie van Aykut Uzunoglu - Front Office Manager op 14 mei 2024
Dear Vardan,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

8/10 – Goed

Gisa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Every was good except the rooms size It was a bit on the small size
5 nachten verbleven in april 2024
Reactie van Aykut Uzunoglu - Front Office Manager op 14 mei 2024
Dear Gisa,Thank you for visiting us recently. We truly appreciate the time you score of your recent stay. Your feedback is valuable to us and certainly will help us to improve our service and facilities consistently. However, we would very much appreciate your further feedback, in order to improve ourselves and to provide an excellent service to our guests. I am looking forward to hear from you and hope that you will give us the opportunity to show you improvements and to regain your faith in Fairmont Quasar Istanbul at your next stay. Please let me know if you are planning to visit Istanbul in the future so I may personally ensure that you are well taken care of. Regards,

10/10 – Uitstekend

jane

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Every member of staff I met from reception to spa was very polite and helpful, Immaculately clean by pool and steam etc. Helpful concierge, very safe.
4 nachten verbleven in april 2024
Reactie van Aykut Uzunoglu - Front Office Manager op 14 mei 2024
Dear jane,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 – Uitstekend

Jorge, Miami

Zakenreiziger
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always clean and looking like new. Great service and facilities.
1 nacht verbleven in april 2024
Reactie van Aykut Uzunoglu - Front Office Manager op 14 mei 2024
Dear Jorge,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 – Uitstekend

abdu

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
the staff are very helpful and kind. The dining staff extremely polite and caring
4 nachten verbleven in februari 2024
Reactie van Aykut Uzunoglu - Front Office Manager op 14 mei 2024
Dear abdu,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 – Uitstekend

Tanous Joseph

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel
2 nachten verbleven in maart 2024
Reactie van Aykut Uzunoglu - Front Office Manager op 14 mei 2024
Dear Tanous Joseph,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 – Uitstekend

Rahul

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was excellent - property very well maintained
4 nachten verbleven in maart 2024
Reactie van Aykut Uzunoglu - Front Office Manager op 2 apr 2024
Dear Rahul,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 – Uitstekend

Ziad

5 nachten verbleven in januari 2024
Reactie van Aykut Uzunoglu - Front Office Manager op 25 mrt 2024
Dear Ziad,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 – Uitstekend

Ting An

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in januari 2024
Reactie van Aykut Uzunoglu - Front Office Manager op 26 jan 2024
Dear Ting An,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 – Uitstekend

Suat

1 nacht verbleven in januari 2024
Reactie van Aykut Uzunoglu - Front Office Manager op 26 jan 2024
Dear Suat,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 – Uitstekend

Meshal

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2024
Reactie van Aykut Uzunoglu - Front Office Manager op 26 jan 2024
Dear Meshal,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 – Uitstekend

Margarita

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Estancia excelente
La estancia fue maravillosa. Personal amable y disponible. La comodidad de almohadas y camas es excelente. Todo fue perfecto.
4 nachten verbleven in december 2023
Reactie van Aykut Uzunoglu - Front Office Manager op 26 jan 2024
Dear Margarita,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

8/10 – Goed

Artem

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Aykut Uzunoglu - Front Office Manager op 26 jan 2024
Dear Artem,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 – Uitstekend

winston

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great with a kid
Exceptional staff, rooms, security, chef and meals. The gym is better than my local office gym ! Quiet and very safe. Istanbul’s traffic is hell but the team at fairmont helped us get anywhere easily in comfort and arranged our boat trips and restaurants perfectly
3 nachten verbleven in december 2023
Reactie van Aykut Uzunoglu - Front Office Manager op 26 jan 2024
Dear winston,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 – Uitstekend

Taha

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Aykut Uzunoglu - Front Office Manager op 8 jan 2024
Dear Taha,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul. I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues. I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city. Regards,

10/10 – Uitstekend

MohamedMuath

1 nacht verbleven in december 2023
Reactie van Aykut Uzunoglu - Front Office Manager op 8 jan 2024
Dear MohamedMuath,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul. I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues. I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city. Regards,

6/10 – Redelijk

Kalpana

7 nachten verbleven in november 2023
Reactie van Aykut Uzunoglu - Front Office Manager op 8 jan 2024
Dear Kalpana, Thank you for visiting us recently. We truly appreciate the time you took for completing review. Your feedback is valuable to us and certainly will help us to improve our service and facilities consistently. However, we would very much appreciate your further feedback, in order to improve ourselves and to provide an excellent service to our guests. I am looking forward to hear from you and hope that you will give us the opportunity to show you improvements and to regain your faith in Fairmont Quasar Istanbul at your next stay. Please let me know if you are planning to visit Istanbul in the future so I may personally ensure that you are well taken care of. Regards,

4/10 – Matig

Metin

Positief: Personeel en service
Negatief: Netheid, comfort kamer
Sinekli otel
Banyo lavabomuzun içinden ufak onlarca sinek çıktı. Bunun yağmurlu havalarda olabildiğini söylediler. Midemiz bulandı. Değil bu tarz bir otelde , herhangi alt yıldızlı bir otelde bunun olması kabul edilmez.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Norica

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
💯 % recommend
Excellent customer service very welcoming and friendly
4 nachten verbleven in oktober 2023
Reactie van Front Office Manager - Aykut Uzunoglu op 6 nov 2023
Dear Norica,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 – Uitstekend

Ian

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in oktober 2023
Reactie van Front Office Manager - Aykut Uzunoglu op 6 nov 2023
Dear Ian,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 – Uitstekend

armin jafari

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service
1 nacht verbleven in oktober 2023
Reactie van Front Office Manager - Aykut Uzunoglu op 6 nov 2023
Dear armin jafari,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 – Uitstekend

Didem

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Front Office Manager - Aykut Uzunoglu op 6 nov 2023
Dear Didem,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 – Uitstekend

hamid

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van Front Office Manager - Aykut Uzunoglu op 6 nov 2023
Dear hamid,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 – Uitstekend

hamid

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything in this hotel is wonderful, from the staff with different smiles, from the meals to the bedrooms, to the complete tranquility. Thank you with all my heart.
2 nachten verbleven in oktober 2023
Reactie van Front Office Manager - Aykut Uzunoglu op 6 nov 2023
Dear hamid,We would like to thank you for your valuable time to score your recent Fairmont Quasar Istanbul experience and share your feedback with other viewers. We are very delighted to hear that you enjoyed your overall stay with us. As we strive to deliver excellent service to each and every one of our guests, your nice feedback will be an encouragement for our team to further develop their skills. On behalf of the entire Fairmont Quasar Istanbul team, we would like to thank you for choosing to stay with us and we look forward to welcome you again soon. We are glad to hear that we were able to exceed your expectations and turn your moments into memories.)We hope to welcome you back again soon for a stay the next time.Regards,

6/10 – Redelijk

Shahla

3 nachten verbleven in oktober 2023
Reactie van Front Office Manager - Aykut Uzunoglu op 6 nov 2023
Dear Shahla,We appreciate the time you took to rate and comment your recent stay at Fairmont Quasar Istanbul. Your feedback is valuable to us and certainly will help us to improve our service and facilities consistently. However, we would very much appreciate your further feedback, in order to improve ourselves and to provide an excellent service to our guests. I am looking forward to hear from you and hope that you will give us the opportunity to show you improvements and to regain your faith in Fairmont Quasar Istanbul at your next stay. Please let me know if you are planning to visit Istanbul in the future so I may personally ensure that you are well taken care of. Regards,

10/10 – Uitstekend

Avery

Excellent day. Will return for another stay when I return to turkey.
4 nachten verbleven in september 2023
Reactie van Front Office Manager - Aykut Uzunoglu op 6 nov 2023
Dear Avery,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

8/10 – Goed

Aleksei

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Front Office Manager - Aykut Uzunoglu op 6 nov 2023
Dear Aleksei,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city. Regards,

10/10 – Uitstekend

Kamelia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I am grateful to @fairmontquasaristanbul and the team for the extraordinary service I enjoyed at this hotel. You all went above and beyond to ensure I was comfortable and well cared for throughout my time with you. Thank you, and keep up the good work! Thanks to the warmth and hospitality of the staff at @fairmontquasaristanbul hotel, this has turned out to be the best vacation I have had so far. I’ll be looking forward to spending time with you the next time I’m within the area may be very soon😉 I had a wonderful experience staying here.The professionalism and warmth your team exuded made me feel quite at home. Thank you!❤️
4 nachten verbleven in september 2023
Reactie van Front Office Manager - Aykut Uzunoglu op 6 nov 2023
Dear Kamelia,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 – Uitstekend

vera

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and modern.
4 nachten verbleven in september 2023
Reactie van Front Office Manager - Aykut Uzunoglu op 6 nov 2023
Dear vera,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

8/10 – Goed

alexis

Positief: Netheid
2 nachten verbleven in september 2023
Reactie van Front Office Manager - Aykut Uzunoglu op 6 nov 2023
Dear alexis,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 – Uitstekend

Valerie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is beautiful, wonderful lobby bar, great service.
3 nachten verbleven in augustus 2023
Reactie van Front Office Manager - Aykut Uzunoglu op 6 nov 2023
Dear Valerie,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

4/10 – Matig

Roozbeh

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What we didnt like about this property is that they let pets to swim in the swimming pool with other guets. That was a surprise for us since I havent seen such a behaviour in any hotel or public swimming pool.

10/10 – Uitstekend

Obiora

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023
Reactie van Front Office Manager - Aykut Uzunoglu op 6 nov 2023
Dear Obiora,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 – Uitstekend

NAZEER

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best hotel , very clean and friendly staff Lovely outdoor and indoor pool and spa facility and lovely views from the pool of the Bosporus sea
3 nachten verbleven in juli 2023
Reactie van Front Office Manager - Aykut Uzunoglu op 6 nov 2023
Dear NAZEER,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel and room, but the hotel staff were just so nice and helpful. I mean every single person that we encountered was trying their best to make our experience great.
3 nachten verbleven in juli 2023
Reactie van Front Office Manager - Aykut Uzunoglu op 6 nov 2023
Dear Anonymous,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Nice stay
Overall, the room was very comfortable with a nice view and a great bathtub. The breakfast was OK (I expected more variety), and the service was so so--at breakfast, for example, it's hard to get the attention of the waiters if you are not siting close to the door (outside). The pool closes very early (at 6 pm), which was also a bit disappointing. Otherwise it was a quite relaxing stay and surprisingly quiet, given the busy neighborhood the hotel is located in.
2 nachten verbleven in juli 2023
Reactie van Front Office Manager - Aykut Uzunoglu op 6 nov 2023
Dear Anonymous,Thank you very much for taking the time to review us of your recent stay at Fairmont Quasar Istanbul. I would like to extend my apologies for the challenges you experienced whilst at the hotel. All your raised concerns were circulated to the management team for improvement and immediate action.We are very much looking forward to your return stay to our beautiful city in near future.Please do not hesitate to contact us for any assistance we may able to provide.Regards,

2/10 – Ontzettend slecht

cigdem

1 nacht verbleven in juli 2023
Reactie van Front Office Manager - Aykut Uzunoglu op 6 nov 2023
Dear cigdem,Thank you for visiting us recently. We truly appreciate the time you took for rate us. Your feedback is valuable to us and certainly will help us to improve our service and facilities consistently. However, we would very much appreciate your further feedback, in order to improve ourselves and to provide an excellent service to our guests. I am looking forward to hear from you and hope that you will give us the opportunity to show you improvements and to regain your faith in Fairmont Quasar Istanbul at your next stay. Please let me know if you are planning to visit Istanbul in the future so I may personally ensure that you are well taken care of. Regards,

10/10 – Uitstekend

Kendall

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was beautiful and the staff were very friendly. I also didn’t tell them it was my husbands birthday but they noticed on his passport at check in and sent us a happy birthday dessert! The amenities are very nice. The room is high tech. This hotel is a littler further out from the main tourist attractions but it was still easy to get to and from via taxi/Uber. The breakfast that was included wasn’t that great and had limited options I wouldn’t say it’s worth the up-charge to have breakfast included
3 nachten verbleven in juli 2023
Reactie van Front Office Manager - Aykut Uzunoglu op 6 nov 2023
Dear Kendall,Thank you for taking the time to share your wonderful experience at Fairmont Quasar Istanbul.I am pleased to hear that you had a fabulous experience and found the service provided by our team of dedicated staff to have been second to none. At Fairmont, we pride ourselves on exemplary standards of service and hospitality and hence I am glad that you were able to feel that through your interaction with our dedicated Fairmont colleagues.I will be sure to share your kind words with my fellow colleagues and we look forward to welcoming you back with us soon for a return stay during your next visit to our beautiful city.Regards,