Villa's in Hiwassee Wildlife Refuge

'The air conditioner didn’t work properly and made strange gurgling sounds all night. I informed the front desk at checkout and she offered a partial discount but since I prepaid for the room, Expedia would have to be contacted and I’ve heard absolutely nothing. Very poor service for a Hilton hotel. I used to work for Hilton and this would have been handled immediately at that location. Very disappointed.'

'Treated well. That's why we keep coming back.'

'Lovely hotel!'

'The property was not entirely up to standards. The floor was wavy with a soft spot leading from the living area to the bedroom. Ceilings are low. There was a slight musty smell. I suspect a history of water damage. The couch is very small. The dock was not usable, even though lake was at summer pool. Half of the dock was on shore. The grass hadn’t been mowed in quite some time when we arrived Thursday evening. It did get mowed at some point Friday while we were out. A lot of construction...

'Host was very helpful and communicative property was clean and in great location'

'Clean, spacious, well equipped rooms. Friendly staff. Great breakfast selection. Lots of lobby and outdoor dining space. Nice pool. '

'Everything one was very nice. The room was great and bed was so comfortable. We are planning on another trip in October and will want to stay there again.'