6/10 Satisfaisant
E F.
13 janv. 2026
Les points faibles : Propreté
I rarely write reviews, but I feel this one is necessary, as property owners need to be more honest and transparent in their listings.Our winter stay at this Healdsburg rental was disappointing. While the owner did partially refund the cleaning fee, the home fell short in safety, cleanliness, and readiness.The most serious issue was an unlocked door in the main hallway that led directly to the attic, creating a significant safety hazard. We traveled with a toddler and had to modify the space ourselves to prevent an accident.Check-in was also problematic. We arrived well after check-in time, yet the cleaner was still there, and the house was not fully turned over. We had to finish dishes and laundry ourselves, suggesting back-to-back bookings without proper preparation.Several amenities were unusable or misleading: the upstairs TV barely functioned, the refrigerator ice dispenser was broken, the hot tub was suddenly unavailable, and we were told not to use the fireplace despite it being prominently pictured (with the restriction buried at the end of the listing).The house was poorly stocked (insufficient towels, mismatched dishes, half-used paper products), trash was already piled up, and outdoor cushions were left in the rain. The home was very cold on arrival and struggled to stay warm throughout our stay.Overall, we spent too much time cleaning and troubleshooting instead of relaxing. I would not recommend this property during winter months.
E F.
Séjour de 2 nuits en décembre 2025