Palaces à Harbin

« Great hote and services. Definitely stays again and highly recommend. »

« Small error during the check-in process : on the number of nights of my stay and the fact that the room was already paid so they had to double-check twice. The room was quite spacious but may need a refresh. The food at the cafe (after 10pm) was very disappointing. The one at the chinese restaurant though was very good. Convenient since there is an ATM in the lobby. »

« Very good location that offers plenty of shopping, dining options. The hotel and the rooms are luxurious and the service is great. One of the downside was that non-smoking floors still smells like cigarette with ash treys at the elevator hall. Also the swimming pool is not serviced by the hotel and other residents of the building can use it. Swimming cap was also required which the hotel did not inform us. »

« Clean, good value, good service, have good amenities. I like the pool and gym. »

« The property is a little bit outside of the city, but honestly, that was part of the charm! The owners are very kind and accommodating. Even though my party did not speak the best Chinese, we were checked into comfortable and clean rooms. We loved our stay there and it is foreigner approved! »

« Good service, easy check-in, staff welcoming and happy to speak English. Room was big and clean with a great view, with everything, even USB charging cord. Great location near many good restaurants and a shopping mall. Bus to Harbin airport and local metro are both walkable, but not short walks, some local buses right there though. »

« The service that the staff in the restaurants provided was exceptional. There was some confusion at check in and check-out time - 5 am - but that was eventually sorted. »