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"Everything was Excellant!"

"It is on the expensive side, but overall we had good experience in the hotel. It was a unique experience where we had to take our shoes off when we enter the hotel. Our room had the private onsen, and we loved it. The staffs were very friendly. Their breakfast also has plenty selections."

"Best view I ever stayed in a hotel. Biggest room I ever stayed in a hotel."

"The condominium was very spacious!"

"Excellent service and attentive staff who spoke rather good English. Food was not quite to our tastes, but the experience was great."

"Incredible!"

"Always enjoy staying here as the service is excellent and the food is solid. Biggest draw for me though is the private onsen bath as it's always a nice temperature and the water is running constantly."

"If you're looking for an inclusive and peaceful onsen, then this is for you! I was traveling through Hakone that allowing both tattoos and mixed genders. When we posted for advice on different travel sites, most people said "you're looking for a unicorn that might not exist, good luck". So when I stumbled across a last minute deal for this ryokan, I wasn't expecting much, even though the reviews and pictures were good. But boy, was I surprised! From the moment we arrived we were blasted by a wave of zen and ease. Our check-in was smooth and the place was very clean and beautiful. We were welcomed with kindness and patience, all of our questions were answered in great English, and we were even upgraded to a free third onsen session (2 evening sessions and 1 morning session). We also decided to get their breakfast add-on and it was worth it. There aren't many restaurants nearby within walking distance and after a long travel day we didn't feel like going anywhere before checking out. Overall, our experience was fantastic! If you're looking for an inclusive private onsen that you can enjoy with your family or significant other, this is it! We can't stop gushing to each other about how perfect our experience was."

"Beautiful hotel with wonderful service. The onsite onsen was a great way to relax after a long day of walking. The restaurant on site was also great."