Chalets in Gwent

'Fijn hotel, mooie spa, heerlijke kamer met vuurpot op terras. Hotel personeel niet de slimste. Inchecken kostte veel tijd. Restaurantpersoneel slecht. Wijn werd niet gebracht. Moest dat zelfs eisen onder dreigement van eten terugsturen. Zou er zeker niet gaan eten. We hadden eend. Deze was zelfs niet met een mes te snijden. Klacht aan het personeel verteld. Antwoord wat we kregen was dat de chef dat ook vond. Geen excuus of aanbieden van een koffie na. Bediening zeer slecht.'

'My second stay in this hotel. Lovely atmosphere, great food, excellent service. I love going to this place!'

'One night stay. Very friendly staff. Lovely village location with nice view of the Wye valley hillsides. Very reasonable pub standard evening meal, breakfast was spot on. The room was clean and comfortable with all the bits you would expect, kettle with tea and coffee, a nice bottle of sparkling water, TV, good quality soap and shower gel etc. Great value for a very reasonable price. Add in that they served a well kept pint of Tribute Ale.'

'Prima hotel buiten de stad'

'Lovely room and good breakfast with helpful cheerful staff.'

'My overall assessment on the stay would rate it no more than a three star. There are some minor maintenance issues that need to be looked into. The staff were very pleasant and helpful. Food was very good and the full English was excellent. The idea of filling out what you wanted for breakfast the previous day was not really how I would like it as this might change, I would prefer to decide on the day. Conclusion: The accommodation was a little tired and in need of a spruce up.'

'Played a round of golf, unintentionally with an employee who helped to make it a memorable day. Staff can't do enough to help you.'

'Kel and Mel made us feel very welcome when we arrived. Gave us ideas about what we could do. We enjoyed a day walking along the canal and the next day to a local sites. The Breakfast was excellent.'