Let me start with all the things we loved -
Location - very close to the main strip and beach, we never had to worry about driving in to town
Lights and security - While the property is on a poorly lit street, they have automatic lights that turn on after dusk and were super helpful. Digital lock on the door is great! Unfortunately, if you want to park in the garage, you have to enter the house first and open it from the inside, not convenient but we did not feel the need to park inside.
House - Place is large enough for a big group, generally well maintained and they took care of small details like leaving us a new dish sponge, detergent etc that was mindful given the COVID times
Things I did not appreciate:
1. While the listing is on VRBO, it is managed by a group called Vacasa. They are unresponsive on VRBO and will force you to download their app to have other communication.
2. While the place is listed at lower rates than other homes, they charge you almost the same as much in fees. While I understood it, it can be misleading to others.
3. We flew in from out of state and asked multiple times about early check in on VRBO with no response. We filled our time after landing doing other things but still reached there 45 mins before their super late 4pm check in time and called the management company to ask if they could let us in early, as I stand outside the door, the property manager LIED to me saying the property was not "ready" yet. Please clarify your inflexible check in policy in the listing and make yourselves available to people who make reservations.
4. Our last day at the property, I noticed the kitchen faucet has about half an inch of mold on it!! We had using water out of that faucet this whole time!! The shower in the master bath also has some mold but not as bad as the kitchen faucet.