Kies je hotel in West Midlands

'Wij hadden 2 kamers naast elkaar. Bij 1 kamer was er zo’n hard broemgeluid dat het leek of er continue een vliegtuig opsteeg. Kamer was erg slecht onderhouden, behang liet los, kastdeur minibar hing scheef, airco liet los in het plafond. Allemaal vochtplekken op het plafond. Geen extra stoel. Kamer 1615 moet uit de verhuur en opgeknapt worden. Dit was niet Leonardo waardig.'

'Uitstraling, locatie, fijne kamer '

'Voelde mij er als solo reiziger erg veilig. Echt net hotel met aardig personeel.'

'Prachtig hotel.'

'Nice bathroom'

'X'

'Hotel was okay but the spa was terrible. Nothing worked and we couldnt book any massages. '

'The private room I booked was clean and comfortable but ground floor shared bathroom was not clean and very tatty. No handsoap or handtowels in the toilet. Don't bother with booking breakfast, on my stay the member of staff hadn't even made it into work by 08.10 let alone started preparing anything so I had to leave for work empty handed.'

'The rooms don't really look like the ones in the pictures, in reality they are a bit more worn down and DYI rather than the pictures which give a modern clean look. Cleanlyness is a bit of an issue, with grease on the kitchenettes, specs of blood on the bedding, even one of the clean towels. The whole hotel is also not maintenainted to the most profesional of standards, and really resembles a university accomodation rather than a hotel. The staff however are great, very friendly and helpful....

'It's always a pleasant stay'

'Nice friendly staff. Great location with walkable distances to major places. Rooms are nice and clean (but missing some freshness smell). Check-in could be better: even if you’re only half an hour early you need to pay £10 just to get to your room even if it is ready.'