Kies je hotel in Kent County

'During our stay on July 7, the valet situation was completely overwhelmed. When we arrived, there were approximately 10 cars ahead of us, and after waiting 20 minutes only one vehicle had moved. We were attending a concert at the new Acrisure Amphitheater and could not risk waiting an unknown amount of time just to park. We ultimately left the valet line, paid $38 to park in a lot two blocks away, and carried our luggage to the hotel. Considering we paid $366 for the room, this was an unexpected...

'Everything from the property to the staff was fantastic'

'Hotel was decent, but....small rooms and it sounded like you were sleeping directly on the highway. VERY loud traffic noise. We did have a room close to the end of the building but all I could here all night was traffic from the highway.'

'We have stayed here a few times when coming to GR for events. It’s a nice location and has a great breakfast.'

'Everything was good'

'No breakfast and coffee pots were empty'

'This was our first time ever staying at this hotel and it was wonderful and awesome experience and the decor is beautiful. We will recommend this hotel 10 out of 10.'

'I am extremely disappointed with my recent stay. From the moment I walked into the hotel, the experience was unacceptable. When I arrived to check in, the receptionist was arguing with a customer on the phone who was trying to sort out a reservation. While I understand that difficult situations happen, it was not a welcoming first impression. After checking in, I was given a room that had clearly not been cleaned. There was food and drinks left on the table, fake hair in the bathroom trash...

'Loved our visit! Would definitely come to this hotel again if we were ever in Grand Rapids! We also loved how convenient it was to walk to everything we wanted to see to!!'

'The staff was great at this hotel. Very friendly and helpful. However, the room itself smelled damp. The bed and pillows weren’t comfortable either, and the shower drained very slowly. It’s a cool property with a good location but not sure I’d stay again.'