Kies je hotel in Kent County

'Clean. Great staff.'

'My stay at Holiday Inn downtown Grand Rapids was great and very comfortable. They offered a breakfast buffet for $16.99, but we did not check it out. This hotel was clean, the staff was great, and they offered a free shuttle bus to downtown events. I recommend this hotel and I will stay here again. '

'Very nice hotel and super friendly staff. The drinks at the rooftop bar were unique & very good. The meat tray- not so much.'

'Staff was great!! '

'My husband grew up seeing this place and always wanted to stay here. So when he had to go back up to Michigan I thought it would be a nice surprise to book him a room here. First of all they said they had no rooms available. This was after booking the reservation (through Expedia). They all of a sudden managed to come up with a room - room 330 which was apparently akin to the janitor's closet. I *specifically* paid extra for a city view. He was on the third floor and his view was of the...

'Somewhat disappointing. Don’t pay for extra amenities when booking because it’s not a guarantee '

'Very easy to get to from airport. You can be downtown Grand Rapids and parked in a ramp across from DeVos center in 10 minutes by car. The breakfast area had more selections than most hotels offer.'

'Very clean rooms and property. I love that there is no carpet! The only bad thing was the pillows. They need to be replaced! Very lumpy Anna the filler was rolled up.'

'Last time i stayed hear i did not pay extra for breafast so could not get this time i stayed and Paid for breakfast on this site for an extra $25 and when arrive to property they mentioned that it was free'

'Clean enough and convenient location'

'All good'

'Room was nice and clean, and the staff were pleasant.'

'We checked in around 10pm. When we went to our room, it was a dirty room. The woman at the desk was very apologetic but mentioned they were sold out. She contacted her manager via text ( would have appreciated a phone call to speed up the process rather than a text ). But after standing at the desk for a long time, a room became available somehow. After getting to the room there were no blankets for the pull out couch, again had to go back down to get blankets. The following day I called the...

'Breakfast is not included. Property is a bit more run down than other Doubletrees we have stayed at. Our first room had water spots on the ceiling and potentially mold. We had to be moved the second night because the room above was leaking water in our vent very loudly. There were unfortunately no other available rooms with king beds. '

'Wonderful mattress and choice of firm or soft pillows without requesting. Breakfast was hot with a good selection. Staff was friendly and helpful. Hotel was clean and well maintained. Definitely staying here again and again. '

'Very nice hotel in the center. Own parking garage across the hotel which is very convenient. US$ 32 per night is too expensive! Nice swimming pool and gym. Next time I will definitively stay again.'

'The room was clean . The bathroom was small but the property itself smelled good and was clean. My kids likes the breakfast!'

'👌'