Residenties in Jungmun Tourism Complex

'The hotel did not meet the expectations for a 5-star hotel. The staff spook very poorly English. They could not wash our clothes (4 nights stay) despite the laundry service offered. The clothes would not be back for 5 days despite the 2 days they promise it would take. Very unfortunate. The sunbeds at the pool were terrible, no comfort at all, no pillows or anything. Beds were very small, eventhough we booked a twin room, you expect at least a 180 cm bed. And the bathroom is very outdated - a...

'The front desk is ourt of operation between 11am to 3pm. It is hard to get help'

'It was literally one of the best hotel experiences i’ve ever had, the views, atmosphere, service, the hotel itself, the pool… all incredible. Because it was our first time in Jeju they even upgraded our room. 10/10, would recommend! Thank you so much!😍'

'ホテル周辺には何もなく、隣のホテルに小さなコンビニ、徒歩10-15分くらいのところにセブンイレブンと3-4軒のレストラン。外で食事をしたい人は車が必要です。'

'Wonderful stay at Kensington Resort Jeju! Everything so clean. Staff super nice. Breakfast was great. Thank you!'