4/10 – Matig
Jessica
Reisde met familie
13 nov 2025
Negatief: Staat van de accommodatie en faciliteiten
First, I want to mention that all the hotel staff was great. They were very nice, polite and helpful. That being said, our room(and others) had NO HEAT! That night the low was 29 degrees Fahrenheit, that's below freezing! When I went to ask the front desk why our room was not heating up, there was another guest asking about the same thing. We soon found out that the hotel staff knew about the heating issues prior to checking us in. And they did not inform us! They said that it was being fixed and we could have some more blankets. Needless to say it was a miserable night. We tried to take a shower to warm up but, of course, the hot water was out as well. They call the next morning at 9am with a recorded message saying the hot water is back on and the heat should be fixed or will be soon. This one frozen night really messed up our entire birthday getaway. So very disappointed!
Jessica
2 nachten verbleven in november 2025
