6/10 Satisfaisant
Taylor R.
4 oct. 2025
The host was very responsive. Overall the house was a bit run down compared to the pictures. Upon our arrival we were disappointed to find the pool and the hot tub were both unusable with algae, leaves and dirt in them. We asked the host during our stay if this could be corrected with a cleaning prior to our departure, however after acknowledging our request, no resolution was provided. We went over budget on the house based on availability of a pool and hot tub, so after check out we asked for compensation for our overall payment. The host agreed to compensate us 400 and said they would work toward fixing the situation for future guests. Shortly following this agreement the property manager from Renjoy contacted me and told me this agreement would not go into placeuntil we posted a positive review. I contacted VRBO and our issue was resolved quickly. We received the 400 compensation not contingent on a positive review.




Taylor R.
Séjour de 3 nuits en septembre 2025