L'hébergement Hotel Riu Palace Kukulkan - Adults Only - All Inclusive dispose-t-il d'une piscine ?

Oui, cet hébergement vous propose 4 piscines extérieures.

Combien coûte un séjour dans l’hébergement Hotel Riu Palace Kukulkan - Adults Only - All Inclusive ?

À partir du 19 déc. 2025, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement Hotel Riu Palace Kukulkan - Adults Only - All Inclusive le 26 déc. 2025 commencent à 572,62 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.

Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

À combien s’élèvent les frais de parking ?

Cet hébergement dispose d'un parking sans voiturier gratuit.

Quelle est l'heure d'arrivée à l'hébergement Hotel Riu Palace Kukulkan - Adults Only - All Inclusive ?

Heure de début de l'enregistrement : 15 h 00 ; heure de fin de l'enregistrement : 23 h 30.

L'hébergement Hotel Riu Palace Kukulkan - Adults Only - All Inclusive offre-t-il des avantages tout compris ?

Oui, il s'agit bien d'un hébergement tout compris. L'ensemble des boissons et de la nourriture sont comprises. Petit plus, cet hébergement vous donnera la chance de vous adonner aux activités suivantes : au snorkeling, au kayak et d'autres activités plus encore.

Où se situe l'hébergement ?

Sur la plage et les pieds dans le sable, dans le secteur de Zona Hotelera, cet hôtel se situe à 10 minutes de marche de sites comme : Centre commercial Kukulcan Plaza, La Isla (centre commercial) et Plages de la Zone Hôtelière. Terrain de golf Iberostar Cancun est à 4,1 km de distance.

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Avis, Prix & Photos 2026

10/10 Excellent

Kevin William

Voyage en groupe

19 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Ruby was great at bringing drinks in the lobby bar. I was also extremely happy with the availability of chairs at the elite club pool. I never had to wake up early to claim a chair and I really appreciate that.

Séjour de 6 nuits en décembre 2025

10/10 Excellent

Xi

18 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

The staffs are very friendly and enthusiastic.

Séjour de 6 nuits en décembre 2025

10/10 Excellent

Jie

Voyage en famille

18 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Great service!

10/10 Excellent

Christopher

Voyage en couple

18 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Very well could have been the nicest hotel from top to bottom that I’ve ever stayed at. From cleanliness to extremely friendly service and fantastic amenities….it far exceeded my expectations

Séjour de 4 nuits en décembre 2025

10/10 Excellent

judy averion

Voyage en famille

17 déc. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

yes the room was clean, nice view with our balcony. breakfast was ok but aftr eating same thing for almost 4 days, i think need some options.

Séjour de 4 nuits en décembre 2025

10/10 Excellent

Allyson

16 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

This was my 2nd time staying at a RIU All inclusive and it was an amazing experience! Check in was super easy and quick. I loved the atmosphere (more relaxing vibe) and the staff was super good! Shoutout to Omar from the lounge bar, he remembered my group by name and was super nice! Everything about the resort was amazing and would highly recommend.

Séjour de 3 nuits en décembre 2025

10/10 Excellent

Viktor

16 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

🌴👍😎

Séjour de 8 nuits en décembre 2025

6/10 Satisfaisant

kyoungmi, Clarksvill

Voyage en couple

16 déc. 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

전체척으로만족스러웠음.식당의음식선택폭이좀더넓었으면하는바램.

Séjour de 4 nuits en décembre 2025

10/10 Excellent

ALEKSANDR GRIGORYEVICH

Voyage en famille

16 déc. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Thanks

Séjour de 8 nuits en décembre 2025

10/10 Excellent

LOGAN

15 déc. 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

Great resort!

Séjour de 5 nuits en septembre 2025

10/10 Excellent

Alain

Voyage en couple

15 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Cleaning staff for room and restaurants were nice with excellent wait staff by the pool.

Séjour de 7 nuits en décembre 2025

8/10 Bien

Jennifer

Voyage en famille, Voyage en groupe

14 déc. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Very nice property. Loved the different pools and the view of the ocean. Very walkable beach. The ocean is rough. Was very loud at night. We heard the traffic every night and other room noise, was very hard to get a good night's sleep.

Séjour de 4 nuits en décembre 2025

10/10 Excellent

Hazel

14 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

EVERYTHING about our stay there was AMAZING!!!!

Séjour de 5 nuits en décembre 2025

10/10 Excellent

David Ewel

Voyage en couple

14 déc. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

I just stayed at the Riu Palace Kukulcan and it was absolutely amazing. The building and the landscaping is beautiful. But what made the stay perfect was the staff. I will definitely go back.

Séjour de 5 nuits en décembre 2025

8/10 Bien

Tasha Marie

Voyage en famille

13 déc. 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

Beautiful property -the infinity pool was wonderful as was our pool waiter. We never had to wait on drinks and he had a great memory. We ate at Pepe’s grill for lunch Best Guacamole/chips!!!!! I wish there were more activities going on. We were at latino a few yrs ago and felt like they had a lot more fit classes and more engaging evening entertainment. Evening restaurants were good. Our favorite was the spring rolls at the Asian restaurant for dinner. Housekeeping and stocking of beverages in room was good. Although I was very surprised how noisy everything is at night for a newer property. I felt like I could hear everything. Overall it was a good trip. Would I go again for that price point, probably not. If you’re looking for a relaxing vacation with a beautiful view this place is for you!

Séjour de 4 nuits en décembre 2025

10/10 Excellent

Heran

Voyage en famille

13 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

The room is clean, the sea water is also clean, and the scenery is beautiful. We booked a sea view room, but the hotel gave us the first floor. The hotel's airport shuttle service is not good! Because our flight is late, we can't contact the pick-up person after arriving, As a result, we should have arrived at the hotel at eight o'clock, but we didn't arrive until twelve o'clock at night.

Séjour de 4 nuits en décembre 2025

8/10 Bien

Yuriy

12 déc. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

The property is pretty new, well maintained. The restaurant choice is awesome and the food is great. The pool areas are somewhat small and can get crowdy. Also the smoking area is somewhat in the center of the pool areas with the smell sometimes reaching the outdoor buffet area.

Séjour de 5 nuits en novembre 2025

10/10 Excellent

Nhi

Voyage en couple

12 déc. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

We stayed here a couple weeks ago for our honeymoon and it was absolutely amazing. It was both our first time in Mexico and we are so glad we chose hotel riu Kukulkan. The staff were so helpful from the very beginning at check in all the way until we had to check out. The food was delicious, the omelet bar was my favorite for breakfast. Most of our lunches were from Pepe’s food by the pool and that was also good as well. We had dinners at sunakku, the steakhouse, and the elite club restaurant. Everything was absolutely delicious. Sunakku was probably our favorite. My husband had 2 orders of their dumplings because it was so good and I had their spicy curry ramen. That was so good, I’ve thought about it everyday since. The elite club and steakhouse were also really good too. The pools were always kept clean and you basically get to choose which vibe you want. The 2 pools in the middle are definitely for the livelier crowds, especially the one with the swim up bar. We found ourselves on the elite club side most often. It was relaxing and quiet without being boring. They also had cabanas that you could lay beachside on the elite club side. The hotel is located down the street from the mall which was nice, it gave us something to explore if we didn’t feel like staying at the resort. The view from our room was absolutely stunning. We were also given bottle of wine and chocolate covered strawberries since we were there for our anniversary. Overall, I’m so glad we chose this place

Séjour de 5 nuits en novembre 2025

10/10 Excellent

Min Suk

11 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

I stayed here from the 2nd to the 7th, and everything about the resort exceeded my expectations. This was my first trip to Cancun, and the experience genuinely made me want to come back again. All the staff were incredibly friendly, and you could really feel that they were trying to make every guest’s stay enjoyable. The room was spacious with a beautiful view, and it was cleaned frequently, which I really appreciated. All the facilities throughout the resort were spotless and very well maintained. The beach was absolutely unreal, and I enjoyed every moment of my stay. It’s not really a complaint, but since I wasn’t part of the elite club, the room didn’t have disposable toothbrushes, slippers, or a duvet (only blankets), which was a small downside. But aside from that, everything else was so great that I’d love to come back again.

Séjour de 5 nuits en décembre 2025

10/10 Excellent

Tennille

Voyage en couple

10 déc. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Everything was amazing start to finish.

Séjour de 4 nuits en décembre 2025

10/10 Excellent

César Francisco

Voyage en couple

10 déc. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Excelente atencion de parte del personal y excelentes instalaciones

Séjour de 4 nuits en décembre 2025

6/10 Satisfaisant

Terence Wayne

10 déc. 2025

Les points forts : Propreté et infrastructures et conditions de l’hébergement

The room I received is not the room I booked second of all the room was on a wing of the resort that didn’t receive any sun at all in the window, no natural sunlight in the room was a real downer. The upgrade to the elite club in my opinion was not worth the up charge service throughout the resort was sketchy only a couple of bright souls stood out. I have to admit the food was very, very good! The resort was exceptionally clean and well maintained. Transportation was the best it’s been they have done some upgrades to their contractor. Location of the resort was fantastic would have liked more quality in terms of toiletries

Séjour de 4 nuits en décembre 2025

8/10 Bien

Pat

10 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Clean easy Small resort Nice staff Good beach Good food Dislike lack of poolside creativity for entertainment It was same everyday ir nothing!!??

Séjour de 7 nuits en novembre 2025

10/10 Excellent

Bouala

Voyage en famille, Voyage en couple

10 déc. 2025

Breakfast was fresh every morning and the staff are very nice and friendly. The room was very nice and clean. The balcony was nice.

4/10 Médiocre

John

Voyage en famille

10 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Les points faibles : Personnel et service

“Riu Palace Kukulkan is a beautiful property with excellent staff except for one alarming exception: the hotel manager. Her behavior was shockingly unprofessional and completely unacceptable for someone in a leadership position at a luxury resort. What should have been a minor, private, and easily manageable situation turned into an ordeal due entirely to her lack of professionalism, discretion, and basic respect. Instead of handling the matter calmly and confidentially, she chose to escalate it publicly, treating us with a level of rudeness, hostility, and cultural insensitivity that no guest should ever face. Her attitude came across as discriminatory and targeted, something I never expected to encounter in a resort of this category. Her conduct didn’t stop there. She repeatedly harassed us by phone early in the morning, pressuring us to leave the room hours before our Elite Club check-out time. Even though our package clearly states a 1:00 pm checkout, she began calling around 10:00 am demanding that we vacate immediately. This was not only disrespectful but a direct violation of the hotel’s own policies. It felt like an abuse of authority, bordering on intimidation. The rest of the staff were outstanding, proving that the issue is not the hotel itself, but specifically the manager who currently leads it. Her behavior is a serious liability to the reputation of the Riu brand. No luxury hotel should tolerate a manager who mistreats guests and mishandles situations.

Séjour de 4 nuits en décembre 2025

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

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