Hotels in de buurt van CHI MEMORIAL CLEVELAND (Cleveland)

'Staff cared very little for the needs of the guest. The AC in our room sounded like a lawn mower. It kept cycling on and off and didn't even cool the room. We reported this to the front desk and got 0 assistance. In addition, our room was never serviced. When we checked in, there was no information provided indicating that our room wouldn't be cleaned. I would highly recommend staying somewhere else. We come to the area several times a year to visit family, but will select another hotel...

'We just needed a place to sleep. Clean quiet hotel. Breakfast was nothing fancy...but fit the bill for us. Would stay here again if in the area again.'

'Incredibly clean rooms, staff were nice and friendly and the biggest free breakfast from a hotel I’ve ever had'

'Good hotel, close to restaurants and the interstate.'

'Staff was friendly but hotel feels old and ac unit didn't work properly and breakfast is not complimentary. '

'Rooms were immaculate. Had all the amenities we needed and then some. The beds were so comfortable. Breakfast every morning was excellent. Staff was very friendly and helpful. Definitely will stay again. Highly recommend.'

'Elevator and foyer needed to be mopped '

'Breakfast was good and varied. Room was clean, the ac actually responded to inputs. Staff was helpful.'

'I want to say the staff at Douglas Inn and Suites was amazing. We accidentally left a full duffle bag with shoes a phone clothes and money in it. We didnt realize til we got home to Michigan. We are so appreciative to the guest who turned it in and the staff that mailed it!! Thank you so much!! Will be forever grateful!!'

'Breakfast was very good and enjoyed by many, many customers. Front desk staff (Kim) was a delight. Convenient to freewsy. '

'Stay was pleasant . Interior was slightly dated but very clean.'

'The property is older but we'll maintained. The breakfast was good. The staff was excellent and courteous. The price was appropriate to the accommodations.'

'Great place to stay.'

'Yes'

'Nice staff; pet friendly. Good location. Clean but could use some more updates. Newly painted but bathroom tile and curtains need update. Adjoining door to room next door needs insulation or better fit as it was very noisy when other guests were talking. Pool was murky and not a good asset visually. Just an off season cover may have helped. '

'Staff is very friendly. I love that the rooms are equipped with kitchens and are pet friendly.'

'Staff was great'

'The room was hot. The bed was terrible And the whole place was sketchy.'