2/10
I booked the room 2 days before and was promised two beds. First night I was there he said my reservation doesn’t exist I showed him that I paid and showed the itinerary to him he disagreed. Finally gave me a room claiming it’s the only one and the room was freezing I go back to him and he said the heat doesn’t work I’ll switch your room in the morning and I had no where to go it was 4am. The next day they gave me another room. The second room the blankets were torn and had holes in them. The bathroom door was broken and holes in it. I went back to the office he was rude and said if I didn’t like it I can leave. I told to refund me and I’d be gladly to leave and he said no.
Rokia
2 nachten verbleven in april 2022