« Our stay here during the World Cup was a disaster. We arrived after 9 pm and they told us our room was not ready yet.... We had two kids with us. The next day we were locked out of our rooms and building and no one was at the front desk to help us. I was there with another person who had just checked into two rooms and neither room had towels. Then I just found two extra $100 charges with no explanation. This was not part of what was explained when I booked with expedia and not part of what was...
« Our stay here during the World Cup was a disaster. We arrived after 9 pm and they told us our room was not ready yet.... We had two kids with us. The next day we were locked out of our rooms and building and no one was at the front desk to help us. I was there with another person who had just checked into two rooms and neither room had towels. Then I just found two extra $100 charges with no explanation. This was not part of what was explained when I booked with expedia and not part of what was... 
Lisa