Chalets in West Country

'We had quick and easy access to property which was very clean and tidy. Everything worked and all needs were met. And felt just as comfortable as being at home. It was nice and peaceful for sleeping and the bed was one of the most comfortable iv laid on. All in all was very happy with accommodation and will definitely stay again.'

'This was one of the worst experiences we’ve ever had with a holiday rental. We ended up not staying the night at all, despite paying 357 for a one-night stay – which is completely unreasonable given the state of the property.The outdoor areas were dirty and unusable, with neglected furniture and no signs of recent cleaning. Inside, the sofa and lounge area were grubby and uncomfortable. The whole place felt uncared for and unclean – nothing like the photos or description.The directions provided...

'There was no check in instruction. I had to make phone calls after driving 3 miles to find a signal. No internet. '

'Plus sides: next to the Donkey Sanctuary and the ability to cook for yourself. Now for the downsides. Where to begin? *Couldn't get into contact with the owner for check-in, arrival times, code to the key box or anything. Only after contacting Travelnest (the third company in charge of advertising the property) by phone on the day of check-in, I got a very short email from the owner about the check-in time (an hour later than advertised) and code for the key box. No apologies, not even his/her...

'Nice house in a central location'

'Beautiful and quiet location. Every facility offered.'