Chalets à Trowbridge

« I wanted to know if they could give me a room with a shower tray. No reply. I needed to cancel due to illness and then neither I could get hold of them. As a result I had to pay for a hotel I could not use. Expedia were unable to sort out this issue. Such poor communication means I will not use this hotel ever. I also am disappointed Expedia could not get the hotel to agree to basic customer service like being responsive to customer enquiries »

« Everything was perfect! La Casetta is immaculately clean, private, and comfortable. The hosts live right next door, and are very kind and thoughtful. They set up a table and chairs so I could enjoy the beautiful garden, and brought me tiramisu my last evening. I look forward to staying here again. »

« Excellent quite property with first rate modern amenities but with old historic feel from the hard work by the owners to bring back a luxurious comfortable English Manor House feel. I will be returning in the future and enjoy the place. All the details gave me the best night sleep that I can remember. »

« le cadre est très agréable, mais le personnel est totalement incompétent : - pour le diner, une heure entre la prise de la commande et les plats servis à table (et il n'y avait que deux tables à servir , dont la nôtre !!!!) - même scénario pour le petit déjeuner, mais le temps est plus réduit : 25 minutes . Le prix pour ce déjeuner (12 livres) est excéssif par rapport à ce qui est proposé Lors de la réservation, le coût journalier pour un chien n'est pas détaillé : or il nous a été demandé 20...