Chalets à Town of New Haven

« Room was clean. Pool was great. Staff very helpful and friendly. Coffee was very good at the continental breakfast. »

« Stayed for 3 nights on 2nd floor. Decent parking, fast and friendly check in. Hotel needs renovations and safety checks. Railing on entry steps to indoor pool is wobbly and dangerous. Pool is okay but small and deep for small kids. Hot tub is lukewarm. Room was okay. Basic and decently clean. Shower pressure was just okay, took 5 minutes to get hot water. No working bathroom fan. Elevators are jerky and the handrail is broken. Beds, blankets and pillows are decent. AC worked great. TV was huge...

« Très propre »

« Propre mais pas de déjeuner et très vieux bon service clientèle »

« Everything, from the exterior, to the lobby, to the room, was in dire need of maintenance. Refused to stay in first assigned room. All furniture surfaces were sticky, ridiculous amounts of hair on many surfaces, and peeling and torn furniture. I do appreciate Brianna, who provided us with another, cleaner room. It was my first stay at a Quality Inn, and it will be my last. »

« Although the clerk on arrival was very quiet, the staff in general was very friendly. Breakfast options were good and well stocked. We enjoyed the hot chocolate, coffee, and tea in the lobby upon arrival. »