Flats in Susacasa

"Good overall, but basic issues need attention The hotel architecture is stunning and the rooms are spacious and clean. Staff is generally polite and helpful. Breakfast was varied and enjoyable, though it can get crowded. Location-wise, it’s a 15–20 min walk to the old town, so not super central but manageable. That said, service consistency was disappointing. I had to wait five days for a linen change, despite using the hotel’s “coaster on the pillow” method. It finally worked on day six — for my bed only, not my kid’s. Also, towel situation was weird: some days we had plenty, some days just one, and one day none at all. It’s a good hotel if you value space and architecture over detail, but for a 4-star rating, the basics should really be tighter."

"Uitstekend hotel met ruime moderne kamers Alle voorzieningen, zeer net en attent personeel.Garage voor auto is pluspunt ook treinstation vlakbij.Afstand tot strand en bezienswaardigheden is ok"

"Well located hotel with limited parking possibilities for higher vehicles. Nice rooms."

"Nice stay in towncentre and close to bus/trainstation. Friendly staff , clean rooms but a bit dated. Room with minibar, no coffee/tea facilities . Room ( street) noisy esp at night. ( cleaners/ garbage/ loud screaming partygoers) a shame because rooms quite warm sleeping with open windows, no option due to noise. Further, we’re no a fan of carpet in room and found bed/matrass too soft, but thats personal . Nevertheless a nice stay."

"Hotel in beautiful building, although the rooms don’t have the same ‘grandeur’. The rooms are large though and everything you want is in walking distance. I wasn’t impressed with breakfast. Even if you’re not a late sleeper some dishes are empty and aren’t refilled. Warm dishes aren’t really kept warm. For the price there are probably better options outside. "

"Clean, friendly staff. Weird idea to have a windows in the bathroom, with only a see-through curtain. Unconformable with a family of 3 (asked for a sheet, got it no problem, hang it on the curtain, that helped). 20 euro for a dog per night is steep, but you get a bowl, a snack and there's a doggy play area, so, ok. No coffee in the room is embarrassing for this price class. The mini fridge didn't really work. "