Familiehotels in Surfside

'The hotel appears to be understaffed. Had to wait in line at coffee bar in the morning for 20 minutes because only one attendant. Requested fresh towels twice when we had none, but never received. Only one person working front desk when trying to check out. Discarded room service tray stay outside our door for over 24 hours. Made a special request with front desk that got botched. Just very frustrating and they were not receptive to my complaints.'

'Direkt in de vertrekhal! Ideaal voor een vroeg vertrek!'

'Ideaal verblijf voorafgaand onze Disney Cruise, schone ruime kamers met een goed ontbijt buffet. Ground transportation naar Port Everglades was perfect geregeld.'

'Prachtig hotel. Vriendelijk personeel Ideale ligging Leuk zwembad '

'The hotel is in a good location with rooms overlooking the ocean and the city and it is very nice but it was not very clean. The curtains in the room are dirty, the curtain in the bathroom is torn. There were three of us but there were only two bathrobes and two slippers, there was also no bed for the sofa but only a pillow and a blanket without a sheet. The frying pan in the kitchen was old and torn, so it was impossible to use it, the toaster was broken. The cleaning lady once put wipes for...

'Great services and professional staff.'