Hotels in de buurt van Springhouse BarkPark (Newport News)

'Cleanliness '

'Awesome up grade and remodeling is great to this hotel. Friendly staff and great breakfast.'

'Room was comfortable just no hooks for towels on the back of bathroom door. '

'Prima verblijf. Schoon en comfortabel en goede locatie. '

'Subject: Formal Complaint and Demand for Immediate Full Refund Dear Management, I am writing to formally submit a complaint regarding my recent stay at your property, which was wholly unacceptable and failed to meet basic hospitality and safety standards. Due to the severity of the issues experienced, I am requesting an immediate full refund to my original form of payment. Upon check-in, I was assigned a room that was visibly dirty and unsanitary. The comforter was soiled, the air...

'Bathroom was older, shower made lots of noise when on. Sink did not drain immediately so delayed multiple people getting ready at once. '

'Everything was good '

'The room was completely nasty to the taped up refrigerator and the dirty curtains and the random holes in the wall I almost did not feel safe staying at this place to the creepy people watching me enter my room I don’t think I will be returning back to this place just overall the room was filthy I did not want to touch or sit anywhere an there sat in the corner was a stained old chair yea no I won’t be coming back '

'We had them come up and look at the cords hanging from the AC, he got it working. Always had to ask for cups. No hot tub but the pool was great. Breakfast got a little boring but we were there for 6 days. The staff was very nice. We really liked Tiffany.'

'Air conditioning wirked properly'

'Clean room, amenities, staff, comfortable beds, & reasonable price. Good stay also quiet.'

'There’s not a hot tub at this property which I’m very upset about because that was the main reason for choosing this hotel. My room wasn’t properly cleaned and i had to go behind and clean the fridge and microwave. Was told i would be refunded for breakfast because the staff has not been showing up but that didn’t happen. On a good note the staff was very personable and caring. '

'Clean room'

'Heel mooi hotel, mooie kamers, personeel in de bar-restaurant zijn niet echt van een hoog niveau. '

'Bottom line: there was no hot water and the entire hotel smelled. Our actual room seemed clean but everything reeked of something. The shower was ice cold and maintenance was not available to help. The staff, to their credit, offered to switch rooms but there was nothing available on that floor and since we were leaving in a few hours it wasn’t worth moving all the luggage just to possibly still not have hot water. I will never stay here again. '

'Great accommodations for my stay'

'Staff did not go above and beyond of trying to have my reservation honor. So basically I did not stay at the hotel because of staff saying my reservation wasn’t honored '