Hotels in de buurt van Sapphire Bay Marina (Dallas)

'I booked 2 rooms because my mom had to have surgery.. the hospital called the last minute and canceled the surgery. The hotel management would not agree to refund. Under the circumstances I would think they had a enough empathy & compassion not to charge us. That's over $300 that i can't get back..'

'1st room had ketchup on the walls crumbs on couch staff switch me rooms second room wasnt any better broken light fixtures smelly water bugs and spiders Property was filthy wanted to leave but couldn't talked to owner and got no solution just apologies'

'Dicht bij snelweg. Let op bij afrit voor snel passerend verkeer. Wat smoezelig aan de buitenkant maar binnen prima.'

'Staff was okay. Went to check in and waited an hr because rooms weren't clean. in my booking I requested a first or second story case of emergency since am in a knee brace I would not be able to take the stairs. A gentleman said he would take care of it and then a woman called me to check whom heard me tell the gentleman and told me I was on the 4th floor. I get in the room with my family for all to shower and we had 2 full sets of towels. My husband went down and was told they had none...

'Very clean and comfortable. Close to lake and great restaurants and activities!'

'Very comfortable and clean hotel. Staff was helpful and welcoming.'

'All TV’s where not working in the morning in all rooms to watch the news , they came back on after a couple hours .'

'I like that it was away from the highway, so vehicle noise was low. Has a nice maintained outside area to walk and walk your dogs. Our room was neat and clean. We used the washer and dryer very convenient and clean. My con was the noisy a/c, but I can put up with it, cause it sure did cool well. All in all everything was wonderful and people are friendly. Thank you staff and management.'

'Clean hotel with all the basics. Great for price and location'

'The staff was informative and very accommodating. For the area, the Inn of Rockwall, is an understated Holiday Inn.'

'condition of the place terrible, dirty sheets and bad smell in room, blood in doors, and sheets with cigarette marks on sheets, and staff was terribly unkind, i had 2 rooms reserved and she gave me rooms separated in opposite side of the buildings, worst experience that I can remember.'

'Right off I 30. Did use the amenities. That is why a lower score. We were there 12 days. Kept the room clean for us. Had to add a day. No problem. Did not have to leave the room. Just paperwork,'

'Nice'

'la había habitación q me dieron no era , el baño no tenía cortina , solo me bañé yo , xq chispoteaba el agua y la puerta del baño la quise cerrar y no se pudo , estaba quebrada , 1 poco sucio el piso , como engañan a la gente , se ven tan elegantes , y ya te cobran el dinero y ya q puede decir 1 nada , es 1 estafa , hotel corriente , tengo fotos y 1 video q grave . yo llegaba siempre a esos hoteles el 6 , era otra cosa , se me hacían tan elegantes , ahora hasta vive gente , entran y salen mucho...

'There a hidden charges when booking for a room. Not sure if Expedia is aware but beside the confirm amount for the room, they will ask for a refundable $100.00 deposit for “amenities “ . This charges should be disclosed upon booking and not during check in.'

'The pictures are not as they appear when in person. The front desk staff could use some hospitality or general customer service guidance on how to welcome and greet guests. When going to the room, the strong smell of mold and mildew hit me, and it felt hard to breathe. There was staining on the carpet, sheets on the bed were different colors as if not washed, the AC/Heating unit had mold from lack of cleaning. There were broken and damages clearly visible from the front entrance, stairwell, and...

'The front desk manager Deanna was very helpful and professional, she has a great personality and is very informative. Thank you Deanna. From, Ms Patricia'