Luxe hotels in San Juan

'the valet service was lacking and the men had some serious attitudes.'

'Service was spectacular'

'My room was on the second floor near the ice maker. The machine was very loud which interrupted my sleep at night. Other than that the hotel is nice and beautiful.'

'Everything was perfect'

'Came here on our honeymoon with high expectations that were quickly exceeded the second we pulled up to the property. It starts just walking in where up front they have doormen who open the door for you, at check in they made my wife and I their signature cocktail, and housekeeping is top notch here. The beach view was perfect, the beach itself was like a literal dream, and the hotel staff were all the friendliest people you could ever meet! This is the perfect getaway for couples.'

'Wanted to give a room without any daylight windows, needed to pay more then 500$ extra for an upgrade to have a room with windows. Charged multiple times for Valet parking while not used, after calls still not solved so now escalated to the credit card company, extreme bad service!'

'The room was clean. Staff was very friendly and always willing to help. This is my third time staying here and it’s always a great experience.'