Luxe hotels in San Juan

'the valet service was lacking and the men had some serious attitudes.'

'My daughter and I had a great time. The staff was great. The food was not very good and overpriced. Everything else was good.'

'My stay was incredible. My family and I loved everything the hotel had to offer. However, we had one bad situation the day of our checkout because my card was declined for the charges that I charged to the room. I wasn’t aware of my card being declined and they did not make it known to me that it was. What they did do was lock me out of my room and I was confused about the situation because I hadn’t checked out yet. When my family and I returned from breakfast, we were waiting in the corridor...

'I have zero complaints about our stay at Condado Vanderbilt. I traveled with 4 children and from the minute we arrived in the driveway to the minute we left for the airport everyone was so welcoming and helpful. Our rooms were impeccable and very comfortable. We used the pool the most and loved every minute. Special thank you to the staff at Ola for singing Happy Birthday to me during brunch!'

'⭐⭐⭐⭐⭐ Overall, we had a wonderful stay at La Concha and would gladly return. The highlight of our experience was the staff. It’s rare to find an entire team that is so genuinely kind and welcoming, from the housekeeping staff to the pool attendants. Everyone was friendly, helpful, and always willing to assist. Their exceptional hospitality truly made our stay special. The hotel itself is beautiful, modern, and very clean. The only reason I’m mentioning this is because I think the room we stayed...

'Amazing'

'The room was clean but towels were less , the front desk woman manager was abrupt when asked a question about how long a room would be cleaned after rebooking for another nights stay due to rebooked flight from airline … the view I had was a narrow view of the beach and a full view of the second floor roof top …the pool gentleman giving the towels was amazing , the staff at the Cafe Cola was great and friendly , the waiter in beach area missed me 3days even after acknowledging me there for...

'Amazing beach view'