Herbergen in Rugeley

'To be fair we stayed at this hotel during the hottest week of the year but it was boiling! Our rooms were on the top floor so that didnt help either but the water pipes in the room were roasting, the windows didnt open fully because of the safety features and the water didnt get very cold to help cool us down. Even with 2 fans on in the room the heat in there was unbearable. We ended up having to put wet towels on us in an attempt to keep cool. Food was ok but not great and the garden furniture...

'I really enjoyed my stay here. Its perfect if you are working away etc. Spacious accommodation with a nice shower and you can park right outside your chalet. I had a great night's sleep. No complaints'

'The hotel is fabulous, the staff are incredibly friendly and the rooms are clean and luxurious. The only thing that could be improved is to fit air conditioning in the rooms. At night the room became quite stuffy and it's not possible to open patio doors at night. Apart from that - amazing'

'We were accosted at reception by drunk patrons, upon entering the room we noticed the smell of urine, brown curious stains and smudges on the walls .. bugs on the sheets and black mold on the windows'

'Very comfortable bed, staff were very helpful, polite and friendly.'

'Great room easy parking bar and food but breakfast only on weekends '

'Prijs-kwaliteit top!'

'Hottest day in May on record and the heating was on in my room. After speaking with staff three times and an hour and a half later, I was moved to another room. In spite of the wonderful advert featuring a restaurant I was told no kitchen tonight. Second room was very noisy overlooking the car park which doubles as a camping ground for motor homes, with ten present. No mattress cover and a very dirty mattress. Black mould on the bathroom ceiling which had been painted over but still showed...

'I stayed the night to attend a local wedding venue. Gemma spoke with me on the phone and patiently answered all of my questions and concerns. When I arrived Jason at the check in desk was so kind and moved heaven and earth to get me a room that was ready so that I could change and leave for the wedding. Both staff members were so kind and welcoming and professional. I couldn’t be happier with my experience.'

'Tijdens mijn korte verblijf: Vriendelijk ontvangen ; medewerkers altijd bereid om te helpen'