This property was not as shown in the pictures. It gave the impression of being unclean and creepy before we even entered. The building itself if not in good shape. I kept thinking “nobody cares for this place.” The company that operates the property had minimal communication with me before and during our stay. I have learned that is a sign that things nobody cares. They requested that I give them 30 minutes notice before my check in. I notified them 2 hours, 1.5 hours and 30 minutes prior to our arrival. I still had to wait in the ally with my kids for 30 minutes before they showed up. He apartment looked like it wasn’t cleaned for some time. The bathrooms both have mold all over them. There were bugs in one of the sinks. Linens were ripped and not in good condition. Lightbulbs were flickering about to burn out. We looked for a hotel because the whole place was gross but the entire city was sold out. Our first night was spent walking to hotels hoping that if we showed up in person they would take pity on us and find a room. No such luck. We ended up staying in the apartment giving our wonderful vacation in Italy an unpleasant ending. The only positives were that the person that checked us in really tried to make things right. He was kind and even insisted on carrying my bag up the steps when we arrived. He also replied to my message during the stay. Also, the air conditioner in the place is like none other in the entire country. We were consistently cool when in the apartment. I think this place would only be good for a group that has lower standards on cleanliness and property care.