Location gîtes et cottages à Site militaire Rock Island Arsenal

« m »

« We were very disappointed in this hotel and checked out after 2 nights. No individual soap/shower/lotions. Stained carpet and tile; dirty ceiling. We prepaid for 4 nights and were not refunded the charges for the 2 nights we did not use. Homeless people in the parking lot after dark. So disappointing in an otherwise wonderful trip. »

« Personal very nice but the property needs attention, by entrance you can see the roof lights broken, ugly garden in front, when you enter to the lobby smells like farm house ( weird smell) the curtains bar in the shower with lot of oxidation, the two water dispensers in lobby looks dirty and not drinkable, the only nice experience was with the staff attention, I know is low budget staying place, but there’s a lot of hotels close by with better conditions, why you guys can’t be same or better? In...

« équipements mal entretenus, senteur dans les corridors, propreté laissant à désirer. Manque d'entretien. »

« Close to baseball stadium »

« Bonjour je suis pas content puisque j'ai payé ma chambre en ligne sur votre site et ils m ont prit 100 dollars de plus ils m ont dit que c'était une caution pour les dégradation et ils les ont retiré sur mon compte en banque. Les autres hôtels font ca sur 20 dollars mais ne les retirent pas . »

« Very friendly, efficient staff - Nathan was particularly fun. Room was clean, and breakfast had a wide variety of choices and quite delicious. Wish the second elevator was working, but we didn't have to wait too long for the one that was - just a bit crowded around check-out. We've stayed here twice, and we plan on doing it again. All-in-all - excellent! Thanks! »

« Clean room good staff good breakfast »

« When we first checked in, we entered the room and there was a roach(bug) on the microwave. The desk attendant did not register or express any concerns or apology. We will likely not stay here again. Just an apology and show of concern would have been nice. »